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"Onsen was lovely. Breakfast was wonderful. "

"Nice staff and the comfortable and clean room."

"I had a lovely time here. The cabin was clean and the personal onsen was very relaxing."

"Great room, staff was really nice, excellent amenities and great customer service! The buffet during dinner time and Breakfast eas great!"

"Great place, there were 6 private Onsen rooms, and public (male/female) bath houses. Great place for couples. I would definitely come back."

"Service staffs are very friendly and helpful. The onsen is decent and their dinner and breakfast are superb. "

"Beautiful, clean and spacious accommodation and lovely host. Small town is also lovely. Highly recommend."

"Fantastic onsen resort design and view."

"I have a pleasant stay in this hotel. "

"Lovely onsen resort. It’s probably a little smaller than the other resorts in the area, but the villas are modern and lovely. "

"Beautiful cottage with super friendly and helpful staff with plenty of rental options for on site entertainment "

"Awesome place and hideaway. Really beautiful and well designed. "

"チェックインからアウトまで携わって頂いた全てのスタッフさんに感謝します。足腰の悪い高齢者の母の誕生日旅行でした。食事の案内に部屋まで迎えに来てもらったりデザートを部屋に運んでくれたり。お陰様で気持ちよく過ごせました。温泉にも無事入浴できました。お世話になりありがとうございました。"

"The room is big and clean, fantastic!!! We enjoy our stay here very much! Will recommend others to come!"

"The food is particular good"

"Friendly staff. Comfy room. Easy parking."

"Wonderful stay at this ryokan - amazing food, staff and scenery!"

"This is third time to visit Aso Grandvrio. We played golf and travel some great view points. The resort is clean, peaceful and relaxed. I want to visit more someday. I love the resort, especially golf course. "

"Friendly"

"It was so pleasure for us to stay and experience Japanese culture in the hotel. Very surprised with their friendlyness- so nice and kind. Driver Ken was the nicest person we've ever met. He made the day for us, and he also made the high ratings of this hotel. 정말 호텔에서 역까지 데리러 와주시고, 중간에 편의점 들리고싶다니 들려주시고, 또 그다음날 점심 식사 예약 및 장소까지 또 데려다주시고 (호텔 체크아웃 이후에도). 이 호텔의 서비스는 그 어떤 4스타 5스타 호텔보다 사람을 기쁘게 해주었습니다. 심지어 기사님 Ken의 친절함은 이루 말할수없이 저희여행 시작을 따뜻하게 했습니다. 감사합니다!"