Lovely hotel with wonderful character and history still operated by same family! We asked for a lake view room in the historic section. Room was large and the high ceilings and furnishings were lovely. Our view wasn't bad, but I would recommend a room higher than the second floor so the view isn't partially obscured by the roofline of the terrace. Bed was comfortable and clean, but pillows are terribly thin. We used the extras in the closet in addition to the ones on the bed.
Wonderful service and friendly staff! Dinner buffet is convenient, but expensive. Several of the meats were dry, but there were nice desserts. I would probably not do it again.
The location right across from the lake and proximity to the gondola, train and shops is fantastic!!
The positives definitely outweigh the minor negatives and would definitely recommend this hotel and would stay there again!