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"Basic room No amenities. Very cold because the room had probably not been used for a long time. No good way to warm up the room. "

"Reception and restaurant were new - rooms were showing a lot of age, peeling paint on bathroom doors, no fan in bath, elevators out of service. Overall too old for the high price…"

"Good location - next to outlet, near station, walkable Nice breakfast and clean room! Love it "

"The apartment itself was nice. Unfortunately I didn't get the access code and had to call since there was nobody there on Sunday night, and it took a while to get the access code, which was annoying, but the person on the phone was friendly. The person in the office the next morning was less enthusiastic."

"Clean room and very helpful staff "

"It was a lovely apartments, very clean (Amer, name left on the note) provided a warm and welcoming, clean space to come into. It was very spacious and comfortable. Fully equipped kitchen. Just fab Good links to the Autostadt and everything in walking dostance"

"Customer service was poor. Went down for breakfast at 9.30 and was all packed away and the staff was eating breakfast. Try to ask for a refund and was told sorry dont speak english "