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"No airport shuttle available at hotel "

"Room was perfect food was great next to mundo E"

"nothing like the pictures, area is bad itself "

"We had a wonderful stay! The rooms were very clean, spacious, and comfortable. The staff was friendly and welcoming, which made the experience even better. The hotel’s location directly across from the airport was extremely convenient, especially for our early flight. We also really appreciated the complimentary shuttle service that dropped us off right at the departure doors early in the morning. It made traveling so much easier. Highly recommend! "

"Everything about this hotel was great, with the exception of the fact that it is surrounded by heavily trafficked roads and highways. We stayed in this area for 2 weeks because it was close to family. The rooms were upgraded and modern. AC worked great. Our bathroom was large and shower was 5 star. Receptionists were friendly and helpful, unfortunately, I did not get their names. Breakfast although, the same everyday, was get with loads of choices. Itzel and Michelle in the cafe were so pleasant and friendly. They made sure we had everything we needed and our plates were cleared promptly. The hotel is located a short walk to a transportation hub. Moving by Uber or Taxi is inexpensive. If you are accustomed to the craziness, noise and traffic of an inner metropolitan city location, this is the place for you. If you are looking for a lux place, look elsewhere. For us, it met our needs perfectly. "

"Everything was perfect. This hotel feels cozier and overall better than the nearby chain hotels. Not to mention that it costs half of what those hotels charge. "

"Bien ubicado"

"Stayed at Novotel for a 3 day business trip, main reason was location (close to Banamex Expo Center). Room was good, didnt like the fact that my room didnt have a good.view and was kind of dark. Basic amenities, great breakfast and good service."

"Everything was good, but the AC did not work Due to the temperatures outside, they were very moderate no AC needed after 3 PM. Got a little warm inside the hotel room."