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"Very nice hotel with very helpful staff. Deserves to be higher rated!"

"Hotel is located next to train station which is convenient if you are traveling by train, however it also makes it a very loud area with lots of cars & people. The room & hotel areas are clean, however the a/c could not be manually set in the room and is controlled by the hotel which cannot be adjusted. I prefer my rooms cooler and was told a fan could not be provided. I tried to keep the window open however the street noise was too loud to sleep through. The staff were a bit cold and indifferent. If not for my train schedule, I would stay closer to the historic center for a better Naples experience."

"I love the Hitel Plaza. Delightful. Great breakfast!"

"We only stayed here for a brief overnight since we had to leave early in the morning, but my partner and I thoroughly enjoyed our stay! It was very clean and the staff were incredibly friendly and helpful. We weren't able to eat breakfast there since we had to leave early for the airport but the staff were very helpful in packing up items to eat on the drive there. I would definitely stay here again!"

"Breakfast is great, a lot of choices. Very close to SPACCNAPOLI street. Room is clean with a balcony. We like it very much. Only thing was there are several staircases to the reception, no one helps with luggages."

"This is a really nice hotel, conveniently located, clean and comfortable, and beautifully designed, with spacious, airy rooms. Staff were very pleasant and helpful. A lovely stay."

"close to places we needed to be good breakfast rooms nice issue using VIP benefits area outside the hotel a bit rough"

"Very helpful staff. Convenient next to station"

"The pictures of this place are VERY misleading. And the bar / breakfast area doesn't exist."