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"Excellent service and great food"

"I've had the absolute pleasure of staying at the Bai Hotel with my siblings multiple times, and each experience has been nothing short of extraordinary. From the warm welcome to the exceptional service, the staff have consistently demonstrated a genuine passion for hospitality that makes you feel truly at home. Their dedication to excellence shines through in every detail, ensuring a seamless and rejuvenating experience. The security was good, with thorough checks on every vehicle and meticulous screening of all guests entering the lobby. The rooms themselves are havens of comfort and space. Truly an outstanding experience from start to finish. I eagerly look forward to my next stay and highly anticipate the opportunity to experience their outstanding service once again. Keep up the fantastic work."

"always the best service. all staff are very accommodating. Food is excellent too. This is always our happy place!"

"Outstanding "

"Clean & excellent service"

" I recently stayed at Mövenpick Resort & Spa Boracay for a few nights, and overall it was a wonderful experience. The place is absolutely gorgeous, with a relaxing atmosphere that makes it perfect for a getaway. The staff were consistently polite, helpful, and friendly, which really added to the comfort of our stay. However, I did encounter an issue during my visit. On my last night, I slipped due to water dripping from the air conditioning unit. I had already reported this problem twice to the front desk, and although their electrician responded promptly each time, the fix was only temporary—the leaking kept coming back. One suggestion I would offer is that if a guest reports the same issue multiple times, it might be better to transfer them to a different room to avoid inconvenience or potential accidents. Another small drawback was the shuttle service to downtown Boracay. The schedule felt limited, and additional trips required a special arrangement with a fee of PHP 300, which could be inconvenient for guests wanting more flexibility. Despite these issues, the resort’s beauty and excellent staff still made the stay enjoyable. With a few improvements in maintenance response and transportation options, it could easily be an even better experience."

"The place is amazing, highly recommend a visit."

"I love the private beach and live entertainment nights. "

"Place showing its age. Needs major refurbishing. This was my 4th stay there and maybe my last. "