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Reviews of Fairfield Inn & Suites by Marriott Virgin Zion National Park

2.5 out of 5
Fairfield Inn & Suites by Marriott Virgin Zion National Park
One Camino Del Rio, Virgin, UT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 549 out of 702 reviews" "
Rating 8 - Good. 112 out of 702 reviews" "
Rating 6 - Okay. 27 out of 702 reviews" "
Rating 4 - Poor. 5 out of 702 reviews" "
Rating 2 - Terrible. 9 out of 702 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and nice view
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 29 Apr 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 27 Apr 2024
Thank you for staying with us and we look forward to your next stay!

10/10 Excellent

Elden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had flowers made out of toilet paper and a slip resistant mat for the tub. FIVE STARS
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 27 Apr 2024
As a valued guest, your feedback is very important to us! Thank you for your great review and assisting us in achieving our goals!Thank you for staying with us and we look forward to your next stay!

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Assistant General Manager on 27 Apr 2024
Thank you for staying with us and we look forward to your next stay!

8/10 Good

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Close to highway quiet nice staff.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 16 Apr 2024
As a valued guest, your feedback is very important to us! Thank you for your great review and assisting us in achieving our goals!Thank you for staying with us and we look forward to your next stay!

10/10 Excellent

MICHAEL

Liked: Staff & service, amenities, property conditions & facilities
Breakdast was good. Landscape was beautiful. Nice pool and hotbtub
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 16 Apr 2024
As a valued guest, your feedback is very important to us! Thank you for your great review and assisting us in achieving our goals!Thank you for staying with us and we look forward to your next stay!

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 14 Apr 2024
Thank you for choosing to stay with us!

10/10 Excellent

Kalpesh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is really clean and one of few hotels with double king beds (really helps after log day of hike). Really good food options in 15 min driving distance. And the views from the hotel are amazing.
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 12 Apr 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

8/10 Good

Sanjeev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 13 Apr 2024
Thank you for choosing the Fairfield Inn and Suites!

10/10 Excellent

Shelly A,

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with nice outdoor swimming pool and hot tub. We didn’t have our kids but the two pools would be a blast for them. Nice staff and very clean room.
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 12 Apr 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick drive to Zion national park
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 12 Apr 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
awesome stay
Stayed 4 nights in Apr 2024
Response from Assistant General Manager on 12 Apr 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Ashton

Liked: Cleanliness
Disliked: Amenities
Nice!
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 12 Apr 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

8/10 Good

Diane

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Assistant General Manager on 12 Apr 2024
Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 9 Apr 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service
I would give this Hotel a 10 out of ten. The staff was friendly and helpful. The room was clean and comfortable. The morning breakfast was very good. All in all an excellent stay!
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 7 Apr 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Assistant General Manager on 7 Apr 2024
Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Carla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and a very easy drive to Zion National park. Breakfast was also great.
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 5 Apr 2024
Thank you for staying with us and we look forward to your next stay!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff , very clean, amazing view.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 5 Apr 2024
Thank you for staying with us and we look forward to your next stay!

10/10 Excellent

Amit, Paramus

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 1 Apr 2024
As a valued guest, your feedback is very important to us! Thank you for your great review and assisting us in achieving our goals!Thank you for staying with us and we look forward to your next stay!

8/10 Good

Alex

Stayed 4 nights in Mar 2024
Response from Assistant General Manager on 21 Apr 2024
Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Kade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on 28 Mar 2024
Thank you so much for comments. We strive for 100 percent guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value, and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

10/10 Excellent

Kayla

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 28 Mar 2024
Thank you so much for comments. We strive for 100 percent guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value, and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, the grounds are gorgeous! Wonderful proximity to Zion NP. Unfortunately the breakfast was not too good, same both days... One day the coffee was even cold!
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 24 Mar 2024
Thank you for choosing to stay with us!

8/10 Good

Khoa, Brampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Parking is large, driving to Zion only 20min
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 24 Mar 2024
Thank you for choosing to stay with us!

10/10 Excellent

Lindsie, Sherwood Park

Stayed 1 night in Mar 2024
Response from Assistant General Manager on 9 Apr 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

6/10 Okay

Fang

The mattress is way too soft.
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 18 Mar 2024
We are sorry to see you did not have the best experience. We hope to see you again in the future.

10/10 Excellent

Son

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 16 Mar 2024
Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, the bed was super comfortable, and it was very quiet. The breakfast was very good. The TV had Netflix as an option, so very easy to watch my own shows. The only complaint was the shower head was not very good, weaker stream than I prefer.
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 11 Mar 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Misty

Liked: Cleanliness, property conditions & facilities
It was a great hotel with amazing staff.
Stayed 1 night in Feb 2024
Response from Assistant General Manager on 26 Feb 2024
Thank you for choosing to stay with us!

10/10 Excellent

Hector

Liked: Property conditions & facilities
Excellent location, great customer service
Stayed 1 night in Feb 2024
Response from Assistant General Manager on 18 Feb 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Leina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean facility
Stayed 2 nights in Dec 2023
Response from Assistant General Manager on 17 Feb 2024
We are happy to see you enjoyed your stay! Thank you for choosing the Fairfield Inn and Suites!

10/10 Excellent

Jeric

Response from Assistant General Manager on 25 Jan 2024
Thank you for choosing to stay with us!

10/10 Excellent

Israel Avichay

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel location is great
Great hotel, I would definitely stay again
Stayed 2 nights in Dec 2023
Response from Assistant General Manager on 14 Jan 2024
Thank you for choosing to stay with us!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Assistant General Manager on 14 Jan 2024
Thank you for choosing to stay with us!

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms with king size bed. Well kept and clean. Friendly staff. The down side is there is not much around. Good alternative if hotels are full in Springdale.
Stayed 2 nights in Dec 2023
Response from Assistant General Manager on 6 Jan 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

SITA

Travelled with family
Nice clean hotel. Bathroom was very clean. Staff was friendly. Breakfast was just like any other hotel. Will stay again if in the area
Stayed 3 nights in Dec 2023
Response from Assistant General Manager on 3 Jan 2024
Thank you for choosing to stay with us! We look forward to hosting you again!

10/10 Excellent

Paul

Travelled with partner
Thanks for not changing sheets and towels every day. It’s a completely unnecessary waste of time, money, and resources.
Stayed 4 nights in Nov 2023
Response from Assistant General Manager on 3 Jan 2024
Thank you for choosing to stay with us!

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean n breakfast is good and the swimming pool is very excellent, the staff is helpful and easy
Stayed 2 nights in Nov 2023
Response from Assistant General Manager on 1 Dec 2023
Thank you for choosing to stay with us! We hope to see you again in the future!

10/10 Excellent

Bettina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Loved everything!
Stayed 2 nights in Nov 2023
Response from Assistant General Manager on 29 Nov 2023
Thank you for staying with us! We look forward to the next time you and your family visit us!

8/10 Good

Mac

Stayed 2 nights in Nov 2023
Response from Assistant General Manager on 3 Jan 2024
Thank you for choosing to stay with us!

10/10 Excellent

Ron

Stayed 2 nights in Nov 2023
Response from Assistant General Manager on 3 Jan 2024
Thank you for choosing to stay with us!

10/10 Excellent

Evan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and comfortable rooms. Breakfast was very good. Price was quite reasonable and it’s near Zion National Park. I would definitely stay there again.
Stayed 2 nights in Nov 2023
Response from Assistant General Manager on 29 Nov 2023
Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, amenities
Hotel is clean.easy check in and check out.ample parking space. Would be better to have EV charger
Stayed 1 night in Nov 2023
Response from Assistant General Manager on 29 Nov 2023
Thank you for staying with us! We look forward to the next time you and your family visit us!

6/10 Okay

Varun

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Assistant General Manager on 3 Jan 2024
Thank you for choosing to stay with us!

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure why this hotel isn’t at least a 3 star hotel. Everything was perfect. Beds were extremely comfy, breakfast was amazing, very friendly staff, room was super clean, all in all was a comfortable stay!
Response from Assistant General Manager on 26 Nov 2023
Customer service is our number one concern! We want to provide a great experience from start to finish. We strive to earn good reviews and your feedback helps us in achieving our goals.Best Regards from the whole Team!

10/10 Excellent

Ali akbar

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and big rooms
Stayed 1 night in Nov 2023
Response from Assistant General Manager on 24 Nov 2023
We love to see you had enjoyed your stay! Thank you for choosing to stay with us!

10/10 Excellent

Lia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Front desk was kind and provide a list of places to have dinner. Which was what our group needed when we arrived a little after 5pm. Also breakfast the next morning was superb. Thank you for your hospitality. Definitely staying here again.
Response from Assistant General Manager on 23 Nov 2023
Customer service is our number one concern! We want to provide a great experience from start to finish. We strive to earn good reviews and your feedback helps us in achieving our goals.Best Regards from the whole Team!

10/10 Excellent

Savi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, well appointed hotel
Stayed 1 night in Nov 2023
Response from Assistant General Manager on 23 Nov 2023
Customer service is our number one concern! We want to provide a great experience from start to finish. We strive to earn good reviews and your feedback helps us in achieving our goals.Best Regards from the whole Team!

10/10 Excellent

KENNETH

Travelled with family
Liked: Amenities
Everything
Stayed 1 night in Nov 2023
Response from Assistant General Manager on 17 Nov 2023
Thank you so much for comments. We strive for 100 percent guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value, and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.