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Enjoy Viña del Mar

4.0 star property
Travelers start their day with a delicious breakfast buffet, rejuvenate with professional spa treatments, and unwind with panoramic views from the rooftop

Choose dates to view prices

Enjoy Viña del Mar offers upscale comfort with highly-praised spa services. Guests can begin their day with a complimentary breakfast buffet, sample international dishes at one of three restaurants, or relax on the rooftop terrace with its impressive views.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
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Policies

Check-in

Check-in start time: 4 PM; check-in end time: 4 AM

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide a record of full COVID-19 vaccination

Guests driving to the property should contact this property in advance (e.g. directions)

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 110 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Frequently asked questions

Does Enjoy Viña del Mar have a pool?

Yes, this property has an indoor pool.

Is Enjoy Viña del Mar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Enjoy Viña del Mar?

Self-parking is free at this property.

What time is check-in at Enjoy Viña del Mar?

Check-in start time: 4 PM; check-in end time: 4 AM.

What time is check-out at Enjoy Viña del Mar?

Checkout is at noon.

Does Enjoy Viña del Mar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 110 per vehicle applies.

Where is Enjoy Viña del Mar located?

Situated by the ocean, this spa hotel is steps away from Avenida Peru and Vina del Mar Casino. Acapulco Beach and El Sol Beach are also within 15 minutes. Miramar Station is 11 minutes by foot and Viña del Mar Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 163 out of 323 reviews
Rating 8 - Good. 114 out of 323 reviews
Rating 6 - Okay. 32 out of 323 reviews
Rating 4 - Poor. 9 out of 323 reviews
Rating 2 - Terrible. 5 out of 323 reviews

Reviews

Verified

8/10 Good

Cyrus

Liked: Cleanliness, amenities, property conditions & facilities
Cleaning staff was great. Front desk was helpful. Breakfast was good.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
We had a lovely room overlooking the sea. We particularly liked the rooftop pool and gym facilities as well as the free underground parking. The staff were courteous, friendly and helpful
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Matias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Good food locations for dinning.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with spa amenities located right on the ocean front.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

great hotel at Valparaiso; friendly staff; very good food at the restaurant (dinner-steak)
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the large room and the amazing view. It was also walking distance from food and fun and, of course, the beach. The breakfast was delicious with lots of options. The staff was friendly, attentive and helpful. The room smelled like smoke a bit at night, but opening the balcony door helped with that....but some mosquitoes got in that way. Other than that, we really enjoyed our stay and would stay again.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was just ok. Room was clean. Large and comfortable. Friendly staff. Very convenient location and safe. Beautiful view of the ocean.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, nice restaurant. Close to restaurants and good walks.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Ledy

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast is great. I love the location and the staff are very professional and friendly
Stayed 1 night in May 2022
Verified

6/10 Okay

Katherine

Liked: Cleanliness
Spacious room but very little other than a safe and bathrobes. No tea/coffee making facilities or furniture on the beautiful balcony overlooking the sea.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful landscape.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice welcomed…
Stayed 1 night in May 2023
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facilities despite the restrictions of the Covid 19 pandemic situation. Breakfast is very complete and diverse. Good paid buffet on the first floor as an alternative for lunch and dinner.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Shirley Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Choice

Great Location on the waterfront, did not realize it is connected to a large Casino, which was very nice but we do not gamble. Great Choice, area around is in the original older section of the waterfront, good restaurants near by
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Concert in Viña del Mar

Everything is ok
Stayed 1 night in Jul 2022
Verified

8/10 Good

Michael

Overall it was a good stay. The breakfast staff was not that friendly but the hostess was really nice. Place was dirty on the outside/windows but the hotel room itself was clean and room service was great. Pool and gym are small but overall good. It was okay overall and would stay again but expected more for the price.
Stayed 8 nights in May 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would change portraits in room
Stayed 1 night in Apr 2024
Verified

4/10 Poor

jessie

Disliked: Staff & service
All the information was wrong, the room was not as expected and there were extra charges
Stayed 1 night in Dec 2022
Verified

8/10 Good

Marlene

This place IS NOT was it used to be.....Every time I came to Chile I stayed at this place but for my next visit I will be looking for a new one. This hotel now is dirty a bad bad customer service. I am really disappointed. Many bad little things happened during my stay. Even the surrender areas are bad and made feel unsafe. Casino was terrible and almost impossible to get a drink. Overall "Bad Experience"
Stayed 1 night in Oct 2024
Verified

8/10 Good

ANTONIO

Liked: Cleanliness, staff & service, amenities
Funcionários atenciosos. Excelente localização, quarto espaçoso, banheiro excelente. Entretanto, Elevadores lentos, o barulho do exaustor do banheiro irritante e ensurdecedor e sem opção de desligá-lo, o banheiro, apesar de muitas lâmpadas, falta iluminação central, móveis velhos. O 1° quarto que nos forneceram o ar cond não funcionava, e foi muito dificil convencer as pessoas para a troca de apartamento, até que reconheceram que de fato o ar condicionado não funcionava. Estranhamente, no quarto havia uma cafeteiteira, mas somente fornecem cápsulas de café (2) para o primeiro dia! Café da manhã, repetitivo e ruim, pouquíssimas opções salgadas e muitas opções doces, sucos integráveis de tão doces, iogurtes muito líquidos, somente sem lactose ou light. Considerando o padrão do hotel, tem muito para melhorar.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities
En general el hotel es muy lindo , sus instalaciones buenas , disfruté mucho la piscina , el cacino y santerra en el desayuno , pero le falta mantención , con éste punto le baja lo de 5 estrellas , el personal muy amable . Tambien fué una desilucion la orden de almuerzo a la habitacion, sopa fría, ensalada césar marchita absolutamente, carne muy cruda a pesar que se pidió cocida. En resumen muy caro para sus servicios que no llegan a 5 estrellas .
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Todo muy bien!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, amenities
No es primera vez que voy a Enjoy Viña del Mar. Las veces que voy es por trabajo y las condiciones me acomodan en su totalidad
Stayed 1 night in Oct 2025