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"It’s my fourth time staying at this hotel. It’s nice. It’s clean easy check in nice people run it. Lots of local restaurants nearby you can walk to."

"Clean and comfortable accommodation with a very helpful and friendly host. Situated in a quite and relax town."

"Amazing apartment with lovely rooftop overlooking the city. Very modern withgood fridge/freezer, microwave, hob, coffee machine and anything else you would need. Nice bars nearby and a pleasant walk into the main part of the city. Vitoria is beautiful and well worth a visit. "

"Nice and clean hotel. Parking in the street. "

"Our room (201) was without hot water for the first night and the next morning. No other suite available so we had to walk in our robes down the hall, to the elevator, and down the hall again carrying our toiletries to shower in another room with broken glass (Room 002) for two days. No compensation was offered. The main reason for staying at this location was for the wine tasting cave room that was closed for maintenance. No compensation offered. Dinner was pleasant but only two staff members so...

"A fuir ! Pension qui n’a jamais répondu à l’appel pour avoir accès à la chambre. Dans l’obligation avec deux enfants de chercher un autre hôtel. "

"Beautiful apartment, perfect location. Right in the center of town. Accessible for people in wheelchair. Loved it!"

"Amazing 15th century house. The rooms are furnished with period correct antiques. Very friendly and accommodating staff. A real gem."

"I loved the historical aspect of the property, welcoming staff and the location. Would definitely recommend it."

"A very useful hotel as a stopover to or from Bilbao as it has 24 hr reception and large on site free car park.Easy to find location and good value and quite spacious standard rooms.Bathroom had a small but convenient bathtub plus hairdryer.Small point, the bed linen and towels although clean and in good condition had a strong smell possibly the detergent used?"

"We loved our stay in Haro. Our room had an odd layout but still clean and good fo us. Staff were really nice and helped us get a wine bodega tour. Food at the restaurant was nice. Overall enjoyed our stay. "

"La verdad es que fue solo prácticamente para dormir,perola habitación estaba muy bien,limpia,buen baño y dormimos muy a gusto "

"Fully equipped with all you need, if you are travelling and want to eat at your stay instead of restaurants."

"The bathroom was very small and dated. The service in the cafeteria was terrible. Every time you wanted a drink or some thing, You had to go down to reception and ask for someone to serve us. Overall not a good visit. We have stayed in NH Hotels many times and this was not up to their usual standards Nice view from the bedroom though "