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"Lovely hotel, couldnt fault it. Great location. "

"Room was clean and comfortable, the bathroom in the deluxe has a shower cubicle which was so much better than their standard room"

"We visited the city of Burgos last Monday February 16th,2026. We were looking for a 5-star hotel with a great location and we just found more than that!! The NH collection palace was extraordinary. The hotel is situated within walking distance of the heart of Burgos main cathedral, restaurants, and monuments. We are coming back for sure! "

"We booked through Expedia only a couple of days ahead of requirement, .... we got our dates at a very good price, and when we turned up was very pleasantly surprised on the quality of accommodation and location. The room was very neatly furnished, the bed was good, shower good, plenty of room for luggage. Excellent all round."

"Everything was great, room was well done with plenty of space. Felix on the front desk was great. Bar staff were very good and the driver very helpful. Great stay."

"The hotel is just ok since it needs some maintenance and paint work all over. Check in staff was not welcoming at all. No interaction but to request for our passports only and give us our room key. Literally, that and picking your keys from a box in an envelope with our names on it, would've been the same. Amenities felt poor considering that it's a 4 star hotel. I have stayed at lower category hotels and had more room amenities than this one. Thus, I guess this is a good enough option if you only need a place to sleep. "

"Staff , Maria Clean room "

"El parador esta bien las habitaciones grandes, pero el baño un poco pequeño y mal diseñado para el espacio que tiene la habitacion"

"This was our second visit to Las Terrazas and we were slightly disappointed when we left. The guy on reception was quick but had no joie de vivre. The room was OK but we both woke up next morning complaining about the memory foam mattress. The cafe food was very strange. We ordered a pizza which was nice but the order of chips saw a serving of over cooked chips with a great dollop of, what we think was tomato sauce topped with a large spoonful of mayonnaise/ali oli. They went back and very quickly were replaced by chips. The same last visit though we ordered differently, the chef seems unable to serve anything without over saucing. One big plus is the filling station on the same plot. Very cheap fuel on the doorstep. We used the hotel as an overnight stop from the south to Santander. It is just a perfect distance for the 2pm ferry. Over all. Cheap and cheerful. We might return next time. "