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Reviews of Tsingpu Yangzhou Retreat

4 out of 5
Tsingpu Yangzhou Retreat
K.M 3 Thaduea Rd. Ban Beungkhayong,, Sisattanak, Vientiane, Vientiane Prefecture

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 67 reviews" "
Rating 8 - Good. 29 out of 67 reviews" "
Rating 6 - Okay. 16 out of 67 reviews" "
Rating 4 - Poor. 4 out of 67 reviews" "
Rating 2 - Terrible. 2 out of 67 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Viji, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vientiane stay
The hotel was very comfortable, but needed a few facility upgrades like shower hot water. The staff were amazing and made up for any shortcomings in the facility. Food was also fantastic
Stayed 4 nights in Jul 2019
Response from Alisa on 14 Aug 2019
Thank you so much for Choosing Rashmis The Plaza Hotel. We are hoping to see you again on your next visit.

6/10 Okay

Alex

Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Truly lovely hotel. The rooms are nice, it’s clean and it’s quiet. It’s a little out of the centre but the free shuttles downtown are convenient, as is the free airport shuttle. Don’t attempt to go walking in the streets late at night as there are dogs who get upset if you get too close. The staff are very friendly as are people generally in Vientiane. The WiFi is a good connection but you need to keep logging in throughout the day. No need for power adaptors as the sockets are multi-National. Breakfast is ok. The pastries are delicious and Cooke to perfection. The gym is surprisingly big and the roof top pool is very cool, with underwater lights that change colour, tables & chairs, contemporary music in the background and even a dance floor complete with disco lights. I would certainly recommend this hotel and would gladly stay there again myself.
Stayed 2 nights in Sep 2018
Response from Marnie on 3 Oct 2018
Dear Guest, Thank you so much for such a good reviews. Ope to see you again at our hotel.

6/10 Okay

Sarah

Eh, wont return.
Breakfast was below average, a little way out of town. Staff are not so welcoming. Room was nice. Food was nice. Stay across the road at Landmark Mekong riverside hotel instead.
Stayed 3 nights in Aug 2018
Response from Marnie on 6 Sept 2018
Dear Valued Guest, Thank you so much for your comment. We are giving buffet breakfast at our restaurant and even we have an option which you can have order from our menu for your breakfast. Thank you once again.

8/10 Good

Nick, Savannakhet

Liked: Cleanliness, staff & service, property conditions & facilities
Good and accommodating hotel
We went to this hotel to conduct some interviews with applicants for our company and the staff was very help full and even supplied free water for the couple dozen of applicants that showed up. The rooms were good and clean, breakfast was sufficient.
Stayed 2 nights in Jun 2018
Response from Nhey on 18 July 2018
Thank you so much for your comment. We are looking forward seeing you again here.

8/10 Good

steve , boston usa

Liked: Cleanliness, staff & service, room comfort
Nice hotel in middle of nowhere.
Great hotel but needs more development around the area.
Stayed 2 nights in Apr 2018
Response from jibin on 18 Apr 2018
Thank you for the review

6/10 Okay

Paul , London

Disliked: Property conditions & facilities
Could be good but a little run down
Firstly the hotel was very accommodating to us when we first arrived. We were 4 hours early and they arranged for us to enter our room early with only a short wait. Which I was very pleased about. They even suggested that we may want to go and have breakfast whilst they arranged it. The only issue I had with this was that after we had the breakfast we were informed we would need to pay $20 for it. Whilst I would have been fine to pay as we were early I feel that the correct thing to do would have been to tell us up front as it was presented as a freebie. Although I accept misunderstandings happen. The room was large and the bed was comfortable. However it was also a little tired looking and the head board had lot of stains on it. Overall the hotel was just ran down and needed a bit more love and attention. There was wallpaper that was torn and the pool area was also in poor repair. We even had to find and erect our own umbrella. I really think the hotel could be good but the attention to detail needs to improve. It can't be easy to run a hotel of this size and I guess the balance between reasonable room rates and quality is very difficult. By no means was it terrible but to us it was not a true 4 star hotel.
Stayed 2 nights in Nov 2017

8/10 Good

Margaret, London

Liked: Cleanliness, staff & service, room comfort
Stay in Vientiane
This hotel was recommended as being near to the family we were visiting so we only used hotel as a base. Rooms were clean and comfortable and size of room was adequate. We had issues with our door entry system but didn't request a move of room. There was always plenty of hot water. The public areas were getting shabby, especially the restaurant. Breakfast was very ordinary - but the omelettes were lovely!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!!
After sleeping in serval hotels in Vientiane this hotel just made my stay so much better. the location is out of the city but that actually a plus for quiet and relaxing time. the hotel staff very nice, breakfast very yummy and the bed was super comfy. definitely will stay there again next time!!

8/10 Good

Sid And Nancy, Melbourne, Australia

Liked: Property conditions & facilities, room comfort
Good quality hotel but not centrally located.
The overall facilities of this hotel were of a good standard. It had a roof top restaurant with a band playing. Some of the staff were helpful and knowledgeable. The standard of cleanliness of the room was only average.

4/10 Poor

Phillip

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Brian, Gold Coast Australia.

Liked: Cleanliness, property conditions & facilities, room comfort
A hotel in need of a good manager.
This is certainly not a five star hotel. Front desk service was excellent, however staff in restaurants and breakfast area were hopeless. Breakfast selection and limited was just terrible. Nice pool area on the roof but once again no service. There was just one umbrella available and it was 38 degrees. No other shade. Free transport to and from the city and airport was very good.

4/10 Poor

Donna, Sydney Australia

Liked: Room comfort
Disliked: Cleanliness
3star if that
Two days was enough, no Balconey,room rather below average Breakfast was the only highlight

4/10 Poor

Sergio, Indonesia

Disliked: Staff & service, property conditions & facilities
Not a good experience!
Very disappointed with location and fact that English communication with staff was quite difficult. They were ok to put me on another room with a large window - previous was dated with low natural light...depressing! Despite having paid full stay, left a day earlier with no regret of lossing the extra payment. Never go back!

8/10 Good

Duane, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Rashmi is a nice hotel slightly removed from the downtown area. Services offered are good. It is a quiet property. Very nice rooftop restaurant/bar that creates a relaxing environment.

10/10 Excellent

TERRY, BANGKOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
THIS IS THE 2ND TIME STAYING HERE AND IT WON'T BE THE LAST. EXCELLENT STAFF - MANAGER AND KITCHEN MGR PROFESSIONAL AND VERY HELPFUL. BEAUTIFUL LOCATION. PEACEFUL AND QUIET. FANTASTIC BREAKFAST BUFFET AND BEAUTIFUL COURTYARD. EFFICIENT AND CUSTOMER FRIENDLY. TRANSPORTATION ALWAYS AVAILABLE. GREAT PLACE AND EXCELLENT STAFF.

2/10 Terrible

Brian, St. Catharines

Disliked: Cleanliness, property conditions & facilities, room comfort
House of Mirrors!
My wife and I stayed at Rashmi's Plaza for one night, which was one night too long. The rooms are old, tired, and not clean. The food was terrible, and the hotel is quite fat from the nicer part of town. Everywhere there was a place to add a wall of mirrors had them.
Response from Nhey on 25 June 2018
Dear Expedia, Kindly remove this reviews. thank you!

8/10 Good

Brigitte, Miami, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
December 2014
Hello! I stayed at this location for a few days. The staff is very professional and helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities ... cooperative staff ...
We spent three nights in the hotel and enjoyed our stay. The staff are very cooperative. We are vegetarians and they made special vegetarian breakfast for us everyday, and it was tasty! The internet was high speed and it allowed me to do my work and upload photos on Facebook. They were prompt in picking up from down town, NEVER late. We will stay here when we visit Vientiane again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a some minor issues
Very nice hotel. Great breakfast and large rooms. Slightly musky smell in room. Hot water in shower ran out quickly. A little far from the tourist area. Shuttle bus was a convenient option and staff was helpful. English is limited but that is expected. Overall a very good experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
The hotel staff were very friendly and accommodating. THere was a free regular shuttle to town which saved us money getting to see our clients, and also a free airport shuttle in a smart air conditioned vehicle. The rooms were spacious and comfortable. My safe didnt open, but the reception staff quickly opened it by punching in a secret code. The breakfast did not meet my expectations, having stayed in 10 other 4* hotels in the 3 weeks preceeding this stay.

10/10 Excellent

David, Asia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
everything great there, service especially.

6/10 Okay

JCinLaos, Laos

Liked: Cleanliness
Nice Staffs but room was not good as expected
Hotel staffs were nice but the hotel is not close to city centre and the most uncomfortable thing was the toilet without a sink and it is separated from the showering room. so, that means, after u used the toilet, either went out to wash hands (there was another sink near the mini bar...) or went back to the shower room to wash hands...

8/10 Good

Romney, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable but a little bit far from central area
Regarding facility gym is excellent! But unfortunately often wifi is unavailable because of the account issue. When I couldn't connect, I told the staff about that, and he gave me a new account, and I could. But next evening, again I couldn't connect. What happened? Though the central area was far, we could use shuttle bus service every 30min.

8/10 Good

Mike, NEW YORK.

Liked: Staff & service, property conditions & facilities, room comfort
good hotel, terrible city.
This hotel was a little oasis, if you think how grim the outside neighborhood, and the entire city are. The heat in Vientianne was oppressive, and I found that I couldn't tolerate being outside during the day time, and there wasn't anything to do anyway. The hotel was a little far out, but only if you're thinking Vientianne. By world standards, it wasn't really that far from anything. I was able to walk all the way to downtown, and come back at night time, just to give it a try. The hotel was ok for the price, and the service was attentive. My last 2-3 days I spent the entire time inside the hotel, just to avoid being outside. As far as I could see, there were only 2 or 3 hotels comparable to this one in Vientianne, so I didn't feel like I was missing on anything, which was nice, cause my stay in Vientianne wasn't great.

8/10 Good

Wayne, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good mid price hotel
Satisfactory breakfast buffet. Good other meals. Staff very pleasant and helpful. I would stay again.
As mentioned

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Really excellent staff. Good size comfortable room. A little way out of the centre but free return shuttle worked well.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
new hotel
It was a satisfied stay. The room size was quite spacious and look modern. However, it seems like some parts of the room need maintenance.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Canuck, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - reasonably priced
Clean, very comfortable beds, good shuttle service, friendly staff, ok breakfast, would stay again

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

andy

8/10 Good

Bill, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel, VERY accommodating staff.
Rahshimi's The Plaza is very pleasant hotel in quaint Vientiene. The hotel staff are all friendly and eager to please. It has an excellent fitness facility, especially for a smaller hotel. The location leaves a little to be desired. It is on the river, and there is an excellent view from the pool deck; but it is several kilometers from downtown, and there is nothing in walking distance.

6/10 Okay

Linda, Naples, FL

Liked: Staff & service, room comfort
Great staff but aging building
The staff couldn't have been any better, they were very attentive and even have turn down service. I just felt the room and hotel needed a few updates - it was a bit cheesy... Also - request a pick up - the shuttle will only go if you request a pick up - I feel bad picking on the building because they really did treat me like a 4/5 star guest...

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Jose Maria

Liked: Property conditions & facilities, room comfort
Hotel alejado del centro con algunas deficiencias
Lo mejor del hotel: El servicio de traslado al centro de la ciudad ya que el hotel está alejado Desayuno aceptable pero con poca variación Fallo en la contratación de traslado a Udon Thani realizado por la recepción: Se contrata traslado con servicio de menibus, pero la realidad es que nos trasladan a un café indicándonos que allí pasaran a recogernos. Un tuk tuk nos recoge y traslada a la estación de autobuses regulares y compra billete que cuesta la cuarta parte del precio que abonamos. En fin toda una corrupción organizada. Desconocemos quien se lleva el dinero si la agencia e viajes que engaña en el servicio o alguien del hotel. Es un tema que deben investigar pues no es nada ética la actuación.
Stayed 3 nights in Nov 2018
Response from Marnie on 15 Dec 2018
Estimado huésped del hotel, Muchas gracias por esta información. Reservamos un autobús para usted yendo a UDON Thani. Por lo general, el hotel llama a la estación de autobuses y les reservamos su boleto y luego, si tienen asientos disponibles, informamos al huésped y éste pagará al hotel y el hotel le dará un boleto de autobús. El dinero que usted paga por su tarifa a Udon la compañía de autobuses vendrá a cobrarnos el dinero. Lo siento mucho por el inconveniente. y muchas gracias por informarnos que la estación de autobuses sigue pidiendo dinero a nuestros huéspedes.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2018
Response from Marnie on 6 Sept 2018
Dear Guest, Thank you so much for staying @ Rashmis The Olaza Hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad choice!
Hotel out of date, wall papers of the corridors comes off, dirty rooms and hotel in general has never been under maintenance. Staff at reception almost does not speak English. Pictures showed are not corresponding to reality. I would never recommend this hotel!
Stayed 2 nights in Aug 2018
Response from Marnie on 6 Sept 2018
Dear Guest, Thank you so much for your Reviews! We are trying to improve the interior and exterior of our Hotel, However all our reception staff can speak English that you cant compare to other Hotels near by. and can speak Chinese and Thai as well. Once again thank you so much and have a nice day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절한 직원들
시내와는 조금 많이 떨어져있었습니다.뚝뚝으로 15분~20분정도? 그런데 직원들의 친절도가 매우 높았습니다. 실수로 날짜를 잘못 예약했음에도 직원의 양해로 숙박이 가능하게 되었습니다. 객실/호텔은 매우 깨끗하며 저희가 방문했을 때에는 수영장은 이용하지 않았습니다. 샤워실과 볼일 보는 곳이 분리되어 있어 더 좋았습니다.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
予約時に空港シャトルサービスについて問い合わせたのに返答がなかった。 レセプションに周辺情報を聞いたがわかっていなかった。

10/10 Excellent

Csoban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent fitness center. Very friendly staff.
Stayed 7 nights in Mar 2018
Response from jibin on 21 July 2018
Thank you for the review

8/10 Good

jw&hyun, Seoul

Liked: Cleanliness, staff & service, room comfort
모든게 좋지만 위치와 온수가 문제!
1. 위치가 중심가와 떨어져있어서 불편합니다. 뚝뚝 바가지를 당하지 않는다면 2만~2.5만낍으로 중심가에 갈 수 있는데 뚝뚝 아저씨들이 만만치않아 3만, 3.5만을 내기도 했습니다. 저흰 귀찮아서 그랬고 의지만 있다면 충분히 2만대에서 협상 가능합니다. 2만대 아니면 걸어간다고 하면 대개 ㅇㅋㅇㅋ 합니다. 생각보다 불편했습니다. 자전거 대여도 안해줘서.. 2. 공항까지 무료 택시를 제공합니다. 저희는 체크아웃 후 짐만 맡겨놓고 볼거리를 구경한 후 다시 여기와서 무료택시타고 공항으로 갔습니다. 참고로 차가 너~~~무 좋아서 만족스러웠습니다. 3. 조식, 실내 모두 만족! 깔끔하고 좋았습니다. 내부시설들 다 좋았습니다 4. 수영장 무료. 사람이 없고 한적했지만 일정때문에 이용해보지는 않았습니다. 5. 온수!!!! 물론 무난히 샤워할정도의 온수는 나옵니다. 특히 샤워부스는 잘 나왔습니다. 하지만 욕조에 온수가 잘 나오지 않습니다. ㅠㅠ 뜨끈한 물에 몸을 담그고 싶어서 일부러 욕조딸린 방을 신청했는데.. 실망
Stayed 1 night in Dec 2017
Response from jibin on 26 Jan 2018
Dear Guest, thank you for the revue . we will make sure your next stay with us would be perfect as we are going through a big renovation.

6/10 Okay

Sophie

Liked: Property conditions & facilities
Propre, correct mais zéro charme. À la chinoise!
En famille, avec nos 3 petits. Hôtel correct, propre. Mais vraiment le parfait hôtel de Chinois ... aseptisé, sans charme et kitsch.
Stayed 1 night in Dec 2017
Response from jibin on 26 Jan 2018
Dear guest, thank you for your review. we are going through a renovation now and sorry for all the unpleasant experience . many thanks.

8/10 Good

Wimonlak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
พนักงานบริการเป็นกันเองดี ห้องพักสะอาดแต่อาหารเช้าน้อยไปหน่อย
Stayed 2 nights in Oct 2017

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevlig vistelse
Fint hotell med underbara sängar och vänlig personal. Dock ligger hotellet en bra bit utanför centrum. Men hotellet erbjuder shuttelbus vilket är en fördel. God frukost och helt okej pool. Lite slitet är det allt, med funkar alldeles utmärkt.
Stayed 4 nights in Oct 2017

6/10 Okay

Nan, Iya

Liked: Cleanliness, staff & service
โรงแรมห่างไกลจากแหล่งร้านอาหาร
เป็นครั้งแรกที่ได้เดินทางไปเวียงจันทร์ผู้คนที่นั่นน่ารักเป็นการกันเองความเป็นอยู่ก็จะคล้ายประเทศไทย

8/10 Good

sunghye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適
快適に滞在することができました！

10/10 Excellent

MA, Yokosuka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スポーツジムが豪華で快適なホテル
ホテルは静かで、部屋は広く快適である。５つ星のホテルのような豪華さは全くないし、そもそもこの国の建築技術に問題があるので、バリアフリーや気の利いた設計ができないのは仕方ない。部屋の内部の設計について先進国のホテルと比較しても仕方ないが、必要十分、そして清潔で便利なホテル施設だと思った。スリッパ以外の物は何でも用意されているので困ることはない。フロントと朝食のレストラン、清掃のスタッフは皆親切で対応は良い。朝食のメニューは多くないが、フォーや卵料理などは、オーダーすると作りたてを運んでくれる。味や量は大変良くて満足した。コーヒーは何度も新しいものを持ってきてくれるなどサービスは良いと思う。このホテルを選んだ理由は、ロケーションよりもスポーツジムの施設が充実していることだった。仕事で疲れた体をリフレッシュするためにこちらを選んだ。実際は、前日バンコクで宿泊した５つ星のホテルのジムよりも、施設の充実度の高さに驚かされた。日本の会員制のジム同様に、施設の広さ、機器の数、機器の品質、どれを見ても遜色なく一流であった。それを私一人のために２時間も無料で開放してもらえた。スタッフはその間、テレビを見て待っていた。大変親切だった。

10/10 Excellent

chen, 重庆

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很满意的入住
酒店虽然离市区较远，但是万象本来就不大，所以距离不是问题，而且酒店有班车，免费班车，去市区去机场，所以非常非常方便，酒店环境不错，干湿分区不说，房间还有微波炉这些设备，酒店的游泳池健身房都很专业，晚上睡觉床特别软，前台服务很好，很热心！酒店唯一不足的地方就是早餐内容很少！都不知道可以拿点什么吃的！