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"Hotel Berat was phenomenal. Definitely our best stay in our week in Albania. Beautiful modern property that keeps an air of old world Albania. Perfect location. Walked everywhere. Martinela helped me find a driver from Berat to Gjirokaster at well under the rate I could secure on my own. We corresponded a few weeks prior to our stay which was great. She also checked us in and gave us some great restaurant recommendations. The owner had stunning fresh flowers from her own garden in the lobby during our stay. These little touches were everywhere. Truly one of the more memorable hotel experiences I have had."

"This was probably the worst hotel I have ever visited. Complete false advertising, none of the facilities advertised, awful breakfast, unhelpful and unattentive staff - strongly recommend you do not stay here, it's a scam."

"This is a charming pension-style hotel with beautifully maintained rooms and lovely common areas. The bed was comfortable and the hot water plentiful. The breakfast was very pleasant. Hotelier permitted an early check-in without problems."

"Yes, Internet was ok. Staff was helpful and friendly. This hotel was in a very old and nice looking building, but there was no lift, With luggages can be a challenge, but staff can help and also you can expect building of this age to have lifts. Breakfast was good, a combination of continental breakfast and traditional cuisine. "

"Such a beautiful and special place with so much history! The owners are so knowledgeable about the history of the area and very hospitable. A truly unique stay ❤️."

"I'd like to share my superb experience to everyone who visit Berat castle and nearby. The Pupa winery guesthouse offer winery visit and tasting, you can spend the whole evening in enjoying their wine and food. Nice clean spacious room just stairs away from the tasting room."

"Valentin and the other staff members were lovely and attentive. The view is amazing. It's secluded, private, and romantic. "

"Ideal location right in the centre of the city. the parking had changed because of a contract issue with the underground parking site (if i understood the explanation correctly) to a site a short walk away for £3 per day which wasnt a problem. The room was clean and spacious. Staff were excellent and welcoming. It was off season and we were the only guests so breakfast was served chilled which in winter wasnt totally ideal. There were no coffee/ tea making facilities in the room but walking down to the bar wasnt a hardship. The bar seemed to run as a seperate entity but the barstaff even brought coffees up to our room when requested. The heater in the room though a little noisy kept the temperature very comfortable. Overall i would recommend and maybe our next trip will be in the summer and see if the few shortcommings were just because we were the only guests."

"Great location, amazing staff!"