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Best Western Plus Hotel De Capuleti

3.0 star property
Travelers find their own love story in Verona, a city where romance blooms in charming piazzas and intimate local bars

Choose dates to view prices

Best Western Plus Hotel De Capuleti blends Verona's historic charm with modern amenities. Relax at the Wellness Namasté spa with a steam room and sauna, or stay active in the gym. Enjoy free WiFi, bike rentals, and attentive staff to enhance your Verona experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$291
includes taxes & fees
14 June - 15 June

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 5.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Airport shuttle fee: EUR 44 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per stay
  • Facilities fee: EUR 35 per person, per day and includes use of: sauna; hot tub; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT023091A1DO5QAUY8

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Best Western Plus Hotel De Capuleti pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Plus Hotel De Capuleti?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel De Capuleti on 14 June 2026 start from AU$291, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Hotel De Capuleti?

This hotel doesn't offer parking.

What time is check-in at Best Western Plus Hotel De Capuleti?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Plus Hotel De Capuleti?

Checkout is at 11 AM. Late checkout is available for EUR 50 (subject to availability).

Does Best Western Plus Hotel De Capuleti provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 44 per vehicle applies.

Where is Best Western Plus Hotel De Capuleti located?

Located in Verona City Centre, this spa hotel is within a 10-minute walk of Juliet's Tomb, Piazza Bra, and Verona Arena. Juliet's House and Porta Nuova are also within 15 minutes. Verona Porta Nuova Station is 20 minutes by foot and Verona (XIX-Porta Nuova Rail Station) is 20 minutes.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 356 out of 611 reviews
Rating 8 - Good. 206 out of 611 reviews
Rating 6 - Okay. 37 out of 611 reviews
Rating 4 - Poor. 9 out of 611 reviews
Rating 2 - Terrible. 3 out of 611 reviews

Reviews

Verified

10/10 Excellent

Vaishali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel, perfect location and really nice staff. I would recommend
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and kind. The room was very clean and the hotel is very nice.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with friendly staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel , breakfast is great , polite and helpful front desk , I would recommend it.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

ULISES

Liked: Cleanliness, amenities, property conditions & facilities
Everything very much nice and clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Great staff
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was large, clean and comfortable. It was close to everything. We would stay there again if in Verona. The breakfast was good but we had to pay extra for it.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and helpful. Room was small but comfortable. Shower was partially broken.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb breakfast (try to book it as included). Excellent location very close to the Arena and Castelvecchio bridge (a must at sunset.). Sadly, the under-sized bathroom, and chronic lack of hot water, detracted from the overall quality of our 4 night stay.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
The hotel was clean and tidy, the staff are only too happy to help. The hotel is located very close to the heart of Verona. We had a fantastic time
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Great hotel in super location for The Arena and Old Town
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time a good experience at this hotel.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay to explore Verona

Great hotel, friendly staff, and well located to explore Verona. It’s also not too far from the train station by bus or walking. Overall an enjoyable stay.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and friendly service.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Davit

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly; the room was very clean.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facilities, well kept, welcoming and helpful staff . Definitely recommend this place
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The staff were very helpful and friendly. The room was clean and comfortable. It was in a good location, quiet and a short walk to nearby attractions such as the Forum.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay in Verona. Looks new, modern, clean, spacious room, well located and the buffet breakfast is delicious. The staff is very helpful and provides outstanding customer service!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel itself is very clean and modern, good location. breakfast is nice and a few different options, but what makes the hotel is the reception staff. very approachable and friendly. well done to the two ladies on reception.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provided an excellent home bas for our stay in Verona. Bed was comfortable, Shower was excellent. Staff were very helpful.
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, proactive. Very clean and close to the old town. Would go back again.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large deluxe room well appointed, efficient check in and out, breakfast is standard ( croissants, pancake subpar), parking convenient right in front hotel a small gated lot ( you have to run in to let them know to open it up), convenient to corso andrea palladio and other sights.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in an excellent location. Staff friendly and extremely helpful. Easy walking distance to all Verona’s attractions. Restaurants very close and a wide variety. The only down side was the wardrobe was the only place to put clothes.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Verona

The hotel was a pleasant surprise. Our room 204 was bigger then most in Europe. We were given discounted breakfast from 12 to 8 euros, and free water from mini fridge for signing up to BW rewards card. The hotel was perfectly located near most of Verona’s attractions. I would highly recommend this hotel.
Stayed 3 nights in Oct 2024