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The Castle at Swan Lake
3.5 star property

Comfortable hotel with seasonal outdoor pool and business centre
your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Castle at Swan Lake

Photo gallery for The Castle at Swan Lake

View from property
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
King Executive Suite
Reception

Overview of The Castle at Swan Lake

VIP Access
Reviews
9.4

Exceptional

Highlight
  • Offers an outdoor pool. Only 5% of properties have this in Vernon.

Popular amenities

  • PoolPoolPool
  • Pet-friendly
  • Hot tubHot tubHot tub
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Explore the area

Map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Popular LocationSwan Lake20 min walk
  • Popular LocationHistoric O'Keefe Ranch5 min drive
  • Popular LocationVillage Green Shopping Centre6 min drive
  • AirportKelowna, BC (YLW-Kelowna Intl.)40 min drive
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Room options

View all photos for King Deluxe Suite

King Deluxe Suite

King Deluxe Suite

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Suite

King Executive Suite

King Executive Suite

Highlights

Balcony or patio
Individually furnished
Fireplace
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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8.2 out of 10, Very good, (1001)
The price is AU$229
per night
28 Apr - 29 Apr
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About the area

Vernon

Located in Vernon, The Castle at Swan Lake is near theme parks. Historic O'Keefe Ranch and Armstrong Spallumcheen Museum and Art Gallery are cultural highlights, and some of the area's activities can be experienced at Silver Star Mountain Resort and Spallumcheen Golf and Country Club. Splashdown Vernon and Planet Bee Honey Farm are also worth visiting.
Visit our Vernon travel guideOpens in a new window

What's nearby

  • Splashdown Vernon - 7 min walk
  • Swan Lake - 20 min walk
  • Historic O'Keefe Ranch - 5 min drive
  • Village Green Shopping Centre - 6 min drive
  • Planet Bee Honey Farm - 11 min drive

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 41 min drive

Restaurants

  • McDonald's - 6 min drive
  • Tim Hortons - 6 min drive
  • The BX Press - 10 min drive
  • Blenz Coffee - 7 min drive
  • Cactus Club Cafe - 6 min drive

About this property

The Castle at Swan Lake

Property highlights
Consider a stay at The Castle at Swan Lake and take advantage of a terrace, a garden and an arcade/games room. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a business centre.
Other perks include:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • A lift, barbecues and a TV in reception
  • A vending machine, meeting rooms and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at The Castle at Swan Lake have comforts, such as fireplaces and premium bedding, as well as amenities, such as free WiFi and air conditioning. Guest reviews highly rate the size rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • 40-inch flat-screen TVs with cable channels
  • Balconies or patios, kitchens and full-sized fridge/freezers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Dry cleaning/laundry service
  • Weekly housekeeping

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

Outdoor space

  • Balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 28.25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

Frequently asked questions

Does The Castle at Swan Lake have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at The Castle at Swan Lake?

As of 24 Apr 2024, prices found for a 1-night stay for 2 adults at The Castle at Swan Lake on 28 Apr 2024 start from AU$230.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Castle at Swan Lake pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CAD 28.25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Castle at Swan Lake?

Self-parking is free at this property.

What time is check-in at The Castle at Swan Lake?

Check-in start time: 4 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at The Castle at Swan Lake?

Checkout is at 11:00 AM.

Where is The Castle at Swan Lake located?

Situated in Vernon, this hotel is within 1 mile (2 km) of Splashdown Vernon and Swan Lake. Historic O'Keefe Ranch and Village Green Shopping Centre are also within 6 miles (10 km).

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 710 out of 999 reviews" "
Rating 8 - Good. 230 out of 999 reviews" "
Rating 6 - Okay. 40 out of 999 reviews" "
Rating 4 - Poor. 10 out of 999 reviews" "
Rating 2 - Terrible. 9 out of 999 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chere

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent our 25th anniversary here..they let us check in early...the staff was amazing..the suite was incredible. I am absolutely going to stay here again..thank you so much for the hospitality.!!
Stayed 1 night in Apr 2024

8/10 Good

Surender

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location just 5 min outside Vernon
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room
Stayed 1 night in Apr 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stay at the same time every year, and there has been the same issue for the past couple of years: the septic needs to be pumped sooner. We were affected by the smell when we were having dinner at the Bistro, as we could smell the septic system (feces) during dinner. In addition, the toilet in our room would not flush, and had to be plunged -- in itself an ordeal as there is only one plunger for the entire complex. Every room should have a plunger.
Stayed 5 nights in Apr 2024

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely facility in a not so great area of town right on a very busy highway 97 in and out of Vernon. Rooms are quiet but balcony on west side of suites is very noisy. Would however definately stay there again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Olga

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel - well maintained and provided great service. We enjoyed our visit
Stayed 3 nights in Apr 2024

8/10 Good

Tannis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and rooms are very nice extremely spacious. We got a VIP bottle of wine in our room but unfortunately the room only had one wine glass and it wasn’t very clean so I had to wash it I don’t like the fact that they take a $200 deposit and it doesn’t go right back on the card afterwards most hotels release the hold and it shows up immediately. They say it’s the credit card but if it’s the credit card that would happen all the time, the whole amount seems excessive if it was $5100 like most hotels then I could handle a little bit better. The girl at the front desk was nice but not overly friendly. She sped out the instructions kind of like rules. She made it very clear that I would be charged five dollars for the two room keys. She gave me if I didn’t return them. Also, there is a note in the washroom saying that if you dirty their linens or towels that you will get an extra charge they do provide make up wipes, which was very convenient. As nice as the hotel was, I doubt I would stay there again just because of the credit card hold alone.
Stayed 1 night in Mar 2024

10/10 Excellent

Adam

Stayed 1 night in Mar 2024

10/10 Excellent

marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always
Stayed 1 night in Mar 2024