The location and view from the balcony were perfect. The apartment has lots of storage and a comfortable bed. The kitchen and bathroom were adequate but small. We appreciated having the washing machine for clothes but it is difficult to access in a small, dark alcove in the bathroom with minimal head clearance and no lighting to be able to see what you are doing. We communicated several times with the host and he was responsive and helpful. Most of the things we reached out about were in a welcome book that was helpful once we found it in a drawer. It is needed to determine how to operate the air conditioning, which worked well once we figured out how it worked. There is water damage over the door to the balcony that drops plaster daily on to the dining table and the door to the balcony does not lock securely. The handle to that door repeatedly fell off when trying to close or open it. The apartment was a nice home base for our 3 nights in Vernazza, which is a very charming village. It is a dusty, sandy area so is tough to keep clean, but there were cupboards for clothing storage that had quite a bit of accumulated dust. The apartment could do with some maintenance and a deep cleaning. Despite these minor inconveniences, the location and view were spectacular. The instructions for getting to the property were helpful and easy to follow. Not at all accessible for anyone who cannot climb lots of very steep steps up and down every day.