Vermala Hotels, Crans-Montana

"Service and friendliness of staff"

"The positives are straightforward: excellent location, parking, rooms are modern and fresh, and a pool area that is new. Breakfast is no better than what you would expect in a decent 3-star hotel. Lunch consists of a static menu of 6–7 dishes that does not change. Dinner is buffet-style with “ok” food quality — all far from what this hotel price point suggests. For us, the most disappointing part of the experience was the handling of allergies and intolerances. We gave advance notice before booking. The kitchen was unwilling to prepare something as simple as a fried egg or omelet adapted to my son’s needs. That is not a complex request. It is basic hospitality. Our complaint was noted, but nothing changed."

"Clean, well located and super friendly and helpful team to meet all our requests. Gladly coming back and highly recommended! Thank you for all the attention!"

"Excellent staff, nice room, good parking, convenient location"

"There was some sort of daily service but the room wasn't vacuumed and towels not changed for the entiredurationof our stay. It seemd the room attendant would just empty bins and tidy up the room. Water bottle was replenished only on the second day, however there always was a jug with water in the corridor so it wasn't a problem for us. "

"The service was excellent "

"Very clean. Good breakfast, nice room. Great price. What more would you want.??? Thanks for the stay "

"Incredible staff, amenities, views, etc. couldn’t have asked for a better time during our honeymoon. Thank you to the Cambrian and the staff who helped make it the trip of a lifetime!"

"We enjoyed a "