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Reviews of Victoria Motel

2 out of 5
Victoria Motel
2350 S Victoria Ave, Ventura, CA

Reviews

7.0

Good

Rating 10 - Excellent. 32 out of 129 reviews" "
Rating 8 - Good. 42 out of 129 reviews" "
Rating 6 - Okay. 21 out of 129 reviews" "
Rating 4 - Poor. 16 out of 129 reviews" "
Rating 2 - Terrible. 18 out of 129 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Noe

Liked: Cleanliness, amenities, property conditions & facilities
Kind and easy check in and gave me extra 30 min for check out
Stayed 1 night in Mar 2024
Response from Hema on 19 Mar 2024
Thank you for the wonderful review!

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Victoria motel is an exceptionally clean very basic motel. Comfortable beds and clean linens. Supply of towels was low and towels scratchy. Refrigerator and microwave, but no cups and no coffee available. When cups and towels were requested they were provided. Manager was very friendly and attentive. A printed channel guide for the TV would have been appreciated. Dresser in room missing a knob, but good size. Externally this motel needs some work - railings on steps are slanted and surface worn. Very convenient location. Overall we were comfortable. This is an economical place to stay and has the basics covered. If looking for upscale, this wouldn't be your choice. I thank our host for making our stay a comfortable one..
Stayed 3 nights in Mar 2024
Response from Hema on 19 Mar 2024
Thank you for your feedback.

4/10 Poor

Greg

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hema on 7 Mar 2024
Thank you for your reviews.

4/10 Poor

Jenowa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hema on 2 Mar 2024
Thank you for the review.

2/10 Terrible

Ed

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hema on 2 Mar 2024
Thank you for the review.

6/10 Okay

Diana, Anaheim

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Let me start by saying, this is a SOLID 3. My husband and I were looking for an inexpensive place to stay in the Ventura/ Oxnard area for one night. We were looking cheap, just a quick overnight trip 90 miles from home. What we didn't expect was how far we would actually travel - all the way back to1976!! This is not a luxury vacation destination, which we were not looking for. So if you are, move along. But if you, like we were, are on a budget, and you are looking for the basics (a locked door on a warm room,) then I will say, check in. You'll do it old school, filling out an actual paper card, and they will hand you an actual key to the door. There have been no upgrades to this motel in a LONG time, the décor is 70s, all the way down to the push button phone, but it was clean and the couple running the place were kind and helpful people. The TV was decent (though the remote had tape holding the batteries in and you had to enter channel numbers the old fashioned way.) The heater kept us warm on a very cold night. It's an inexpensive stop over location. If that's what you're looking for, you'll get what you paid for.
Stayed 1 night in Jan 2024

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to spend one night. Could use a bit of updating on the carpet in the room we stayed at but overall not bad!
Stayed 1 night in Dec 2023
Response from Hema on 2 Mar 2024
Thanks for staying with us. We appreciate your feedback.

2/10 Terrible

Brent

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Owners are nice but room are old. From the mattresses, floors, walls and even the lamp shades. Have stains all over them and room has mildew smell. Would definitely not stay again.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hema on 29 Dec 2023
Thank you for the review.

8/10 Good

Alfredo

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Hema on 12 Dec 2023
Thank you so much for your feedback.

6/10 Okay

haley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hope they can upgrade soon great location
Staff was so friendly and nice but the rooms were disgusting..
Stayed 1 night in Jul 2023

4/10 Poor

Bryan

Stayed 2 nights in Oct 2023
Response from Hema on 29 Dec 2023
Thank you for the review.

2/10 Terrible

Gavin, San Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible. Was afraid entering the parking lot.
Stayed 1 night in Oct 2023

6/10 Okay

Jarett

Liked: Staff & service
Disliked: Property conditions & facilities
Meh
The staff was nice, but overall it did not feel like the safest areas.
Stayed 1 night in Sep 2023

4/10 Poor

Elisabeth

Stayed 1 night in Sep 2023

8/10 Good

Michelle

Liked: Staff & service
Stayed 4 nights in Sep 2023

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Stephen, Boring

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worn out motel with worn out furnishings with thin windows next to a freeway.
Stayed 1 night in Aug 2023

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities, room comfort
It’s old motel and it shows. Staff was friendly, but the facilities are old and very worn.
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service
Disappointed
It was a VERY bare bones room. One washcloth and hand towel for 2 adults. NO hot beverage or food offered for breakfast of any kind. Very pricey for how basic it was. The tiny bar of soap didnt even lather up. Very cheaply run. Tacky. Front desk person was nice enough, but hard to understand and there was plexiglass between us so that made it even harder.
Stayed 1 night in Aug 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

4/10 Poor

Patrick

Stayed 2 nights in Jul 2023

8/10 Good

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Place
My stay was good, nice and quiet and clean room, ac worked had a refrigerator microwave and cable tv, it was convenient for me walking distance to a gas station for coffee and a jack in the box across the street 10 mins to the nearest beach price was a little high but for what I needed it for was worth it. Overall I was happy with my stay.
Stayed 2 nights in Jul 2023

8/10 Good

David

Stayed 1 night in Jul 2023

4/10 Poor

Lesvy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was not what I had expected from the pictures I had seen on the website. It had old furniture and bedding. I found cockroaches in the room. The TV did not work. The front desk was nice but unfortunately it did not make up for the unpleasant experience. I would not recommend this hotel unless you absolutely need something cheap and you are ok with old and dirty.
Stayed 1 night in Jun 2023

2/10 Terrible

Kent

Stayed 2 nights in Jun 2023

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities
Beware
Very basic hotel, sheets were clean. Everything else was dated and dirty. No attention to detail.
Stayed 1 night in May 2023

6/10 Okay

Leslie

Travelled with partner
Disliked: Property conditions & facilities
It was clean but in need of updating...dirty paint, tv wouldn't turn off (had to unplug it), lightbulbs out, no side lamps. Also only provided only one small hand towel, bath towels provided tho. Pillows were very lumpy
Stayed 1 night in May 2023

2/10 Terrible

Angie

Disliked: Staff & service, amenities, property conditions & facilities
Paid for the room through Expedia as usual. Then my employee was charged on his personal card. Spent at least 35 minutes on chat with Expedia ( who are great) But the hotel would not respond...Buyer beware !!!!!

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, Convenient Place in Ventura
Nice place to stay in Ventura and close to Channel Islands NP Visitor Center and boat harbor. Recommend it for visitors to the area who want a cheaper place to stay.
Stayed 1 night in Apr 2023
Response from Hema on 10 May 2023
Dear Guest,We are glad you had a good stay with us. Thank you so much for your feedback.

6/10 Okay

Francisco

Disliked: Room comfort
Stayed 2 nights in Apr 2023
Response from Hema on 2 May 2023
Dear Guest,Thank you so much for your feedback.

6/10 Okay

mathew

Liked: Staff & service
Cheap but okay
The room was fine for a cheap hotel, the outside is pretty dirty and needs to be painted.
Stayed 1 night in Apr 2023
Response from Hema on 2 May 2023
Dear Guest,Thank you for your feedback. Sorry for the inconvenience.

8/10 Good

Galilee

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2023
Response from Hema on 2 May 2023
Dear Guest,Thanks for staying with us. We appreciate your feedback.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Like it
Shower had a slight problem, but the owner had it fixed in 10 minutes. Beds were comfortable, room clean, staff very friendly and helpful. No hair dryer in room, but staff provided one quickly upon asking for it. The room had a fridge and microwave.
Stayed 1 night in Apr 2023
Response from Hema on 2 May 2023
Dear Guest,Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice budget motel. The check in staff was very nice, my room was fine, not the cleanest but I was comfortable. Initially upon check in, my room had a very strong odor, maybe from the previous guest but after turning in the fan, it aired out. The surrounding area has lots of convience stores and gas stations around, and lots of restaurants that you can walk to or drive to. I would stay here again
Stayed 2 nights in Apr 2023
Response from Hema on 2 May 2023
Dear Guest,Thank you so much for your feedback and we look forward to seeing you again.

6/10 Okay

Shirley

Liked: Staff & service
Disliked: Amenities
You get what you pay for. Not even a paper cup. But hot water and bed and TV. Thin walls. I'm grateful for the opportunity to stay in Ventura, but next time I'd stay at other end of town.
Stayed 1 night in Apr 2023
Response from Hema on 9 Apr 2023
Dear Guest,Thank you for your feedback. Sorry for the inconvenience.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service
Enjoyed my stay, at the Victoria
Stayed 1 night in Mar 2023
Response from Hema on 5 Apr 2023
Dear Guest,Thank you for your review and for choosing our motel. I'm happy that you enjoyed your stay.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Easy freeway on and off
Stayed 1 night in Mar 2023
Response from Hema on 31 Mar 2023
Dear Guest,Thank you so much for your feedback.

10/10 Excellent

Hopemarie

Liked: Cleanliness, staff & service, property conditions & facilities
I had a late check in and owner was super nice about it and quick to check us in.
Stayed 1 night in Mar 2023
Response from Hema on 31 Mar 2023
Dear Guest,Thank you so much for your time to review us.

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I cant complain. Ive atayed here multiple times and had no issue's or problems .the roome are clean and service is great.thank you🙂
Stayed 1 night in Mar 2023
Response from Hema on 31 Mar 2023
Dear Guest,Thank you so much for your feedback. I really appreciate it.

10/10 Excellent

Michael

Stayed 1 night in Mar 2023
Response from Hema on 31 Mar 2023
Dear Guest,Thank you so much for your feedback.

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff & it was clean and they make you feel like ur home. Good prices for room
Stayed 1 night in Feb 2023
Response from Hema on 21 Feb 2023
Dear Monique,Thank you for the wonderful review! I am so glad to hear that you enjoyed your stay with us.

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet environment, well-lit convenient parking with quick access to local business and restaurants. Close to freeway and local attractions. Clean rooms, free wifi.
Stayed 1 night in Feb 2023
Response from Hema on 11 Feb 2023
Dear Guest,We are glad you stayed with us. Thank you and we look forward to seeing you again.

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jan 2023
Response from Hema on 14 Jan 2023
Thank you so much for your feedback. I really appreciate it.

2/10 Terrible

Melinda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This was so bad, we stayed 30 minutes and left! My biggest regret I didn’t get our money back. The carpet was stained, old, worn and ugly. The sheets were stained, the bedspread questionable, pillows lumpy. No blanket. The furniture was chipped and outdated. Towel rack broken. Towels and washcloths as cheap as you could buy. AND, the other “guests” made me feel very unsafe!! I would not let my dog stay in that place. Do I need to say more?
Response from Hema on 1 Jan 2023
We apologize for the inconvenience. We could have changed the room if you had addressed your concerns to us prior to your check in to the room.

10/10 Excellent

José de Jesús

4/10 Poor

Carmen

Business traveller
Disliked: Cleanliness, property conditions & facilities
I will not be back to Victoria Motel next time
Already commented on the stained sheets (looked like old blood stains, there were dead & live ants in the bed, the dirty was carpet, burn holes on the bedspread etc... I slept on the towels and the bath mat on the bed on the side that wasn't stained. Why didn't I ask for another room? No time and I had already lugged all my tubs of product, bags, and work setup up to the 2ndfloor. I had an 8hr meeting on the 8th and same on the 9th. I just decided to deal with it. I was surprised to learn they have guests who sleep in their car in the parking lot. Makes for a sense of uneasiness but Ria assured me that all was safe. Ria was very friendly and kind as a customer service rep, it's the property and room 204 that were WAY below minimum expectations, even for a motel.
Dead Ant
Old Blood Stain Lower Left Side on the fitted sheet
Upper Leftside old blood stain
Stayed 2 nights in Dec 2022

8/10 Good

Joy

Travelled with family
Liked: Staff & service, amenities
Refrigerator good size staff friendly
Response from Hema on 3 Dec 2022
Thank you so much for your feedback.

10/10 Excellent

Kimberley

Stayed 1 night in Nov 2022
Response from Hema on 3 Dec 2022
Thank you so much for your feedback. I really appreciate it.

8/10 Good

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Hema on 3 Dec 2022
Thank you so much for your feedback.