Standard Suite, 1 Bedroom, Non Smoking, Private Bathroom
Check availability

Reviews of Residenza Grunwald

4 out of 5
Residenza Grunwald
Calle Tredici Martiri 1391, Venice, Venice

Reviews

9.4

Exceptional

Rating 10 - Excellent. 109 out of 148 reviews" "
Rating 8 - Good. 35 out of 148 reviews" "
Rating 6 - Okay. 2 out of 148 reviews" "
Rating 4 - Poor. 2 out of 148 reviews" "
Rating 2 - Terrible. 0 out of 148 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was confusing as it was in a different building. Someone happened along to guide us, but it was disconcerting. Also, entrance was in a lonely alley. Elevator worked sometimes and only went to third floor. Our room was on the fourth, which was fine except when we were toting luggage. We skipped breakfast. 45 euros per day per person was out of my price range.
Stayed 2 nights in Oct 2022

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice located hotel, clean and comfortable with amazing breakfast
Stayed 2 nights in Oct 2022
Response from Angelica - Guest Relations on 23 Oct 2022
Dear Axel,Thank you for your lovely feedback! We are happy to read that you enjoyed your stay in our Hotel and that you appreciated in particular the location of our building and the breakfast on the terrace overlooking the canal. We are truly looking forward to welcome you back on the occasion of your next trip to Venice.Kind regards,

8/10 Good

Janet, Westville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My key wouldn't work - they had to give me a security key. Went back to get the key - and the lady left - I didn't have time to wait.
Stayed 1 night in Oct 2022
Response from Angelica - Guest Relations on 22 Oct 2022
Dear Janet,Thank you for taking the time to share your feedback following your stay in our Residenza Grunwald. We would like to apologize once again for the issue regarding the key and we hope to welcome you back on the occasion of your next trip to Venice.Warm regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
End of cruise stay.
Great location close to San Marco Square and Grand Canal - older hotel with dated decoration, but updated bathroom, clean, quiet, felt very safe.
Stayed 2 nights in Oct 2022
Response from Angelica - Guest Relations on 20 Oct 2022
Dear guest,Thank you very much for your lovely feedback! We are glad to read that you enjoyed your stay in our Hotel, and in particular the location of our building, very close to St. Mark Square. We are looking forward to welcome you back very soon!Kind Redards,

10/10 Excellent

Fabiola

Stayed 2 nights in Oct 2022
Response from Chiara - Guest Relations on 15 Oct 2022
Dear Fabiola,thank you for choosing to stay at the Bauer Palazzo during your last visit in Venice.We are also very thankful to take the time to share your feedback with us and we are really glad to read you have enjoyed your “Bauer experience”.We remain at your full disposal in case you would like to share some more details of your experience with us.We truly look forward to welcoming you back very soon.Kind Regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022
Response from Chiara - Guest Relations on 12 Oct 2022
Dear John,thank you for taking the time to review your stay at the Residenza Grunwald.We would love to hear a bit more from you, hence if you could be so kind to provide us with some more details of your experience, we would really appreciate it.On behalf of the entire Team, I truly hope to welcome you back very soon.Kind Regards,

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Venice
Problem finding our room in the beginning but they compensated with complementary Prosecco. Bauer staff were excellent arranging luggage pickup, water taxi, etc.
Stayed 1 night in Oct 2022
Response from Andrei - Guest Relations on 10 Oct 2022
Dear Melinda,Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our hotel facilities. We apologize once again for the misunderstanding regarding the room accomodation.We look very much forward to welcoming you back again soon! Warm regards,Andrei - Guest Relations

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Andrei - Guest Relations on 10 Oct 2022
Dear Christopher,Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,Andrei - Guest Relations

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old school cool.
You check into this big beautiful hotel but our room was in a hotel that was behind the associated check in amazing hotel. They sent us out and around the corner through a dark alley to what was probably the original hotel. No view but the room was comfortable and cozy. Just way more Gothic/ Old school Italian. Very cool if you your into that . Location was amazing. I recommend keeping an Air tag type of tracker in your room/ luggage so you can find your way home as Venice is a maze. And standard navigation did not work well.
Stayed 1 night in Sep 2022
Response from Angelica - Guest Relations on 9 Oct 2022
Dear Roger,We would like to thank you for taking the time to share your feedback following your stay in our Residenza Grunwald. We are pleased to read that you enjoyed your stay and that you appreciated in particular the style of the Hotel and you comfortable room. We hope to welcome you back on the occasion of your next trip to Venice!Kind regards,

10/10 Excellent

Melvia

Stayed 2 nights in Oct 2022
Response from Angelica - Guest Relations on 9 Oct 2022
Dear Melvia,Thank you for your kind feedback. We are looking forward to welcome back very soon!Kind Regards,

10/10 Excellent

Rosemary

Stayed 1 night in Oct 2022
Response from Angelica - Guest Relations on 9 Oct 2022
Dear Rosemartìy,Thank you for your kind feedback. We are looking forward to welcome back very soon!Kind Regards,

10/10 Excellent

Lynn

Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great stay
unusually large room and bathroom, very clean and comfortable. Sort of a strange setup, there is no onsite staff, you check in at the Bauer around the corner. Wasn’t any problem with it, other than we found the hotel doors were frequently wide open. Great location, too, overall great stay.
Stayed 4 nights in Sep 2022
Response from Chiara - Guest Relations on 4 Oct 2022
Dear Guest,we would like to thank you for your kind feedback regarding your stay at the Residenza Grunwald. We are truly pleased to read that you enjoyed your stay with us, and we are looking forward to welcoming you back to our property on the occasion of your next stay in Venice, to revive the same charming and timeless experience. Kind Regards,

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Antique Room.
The building is an old one (which we liked) in good condition. You check in at the better hotel building next door. The receptionist asked I we’d like her to walk us over to show us how to get in. You should do this as building entry is not obvious. AC was not great. No view. On the good side - rooms were very large, clean, mattress comfortable, shower good pressure, and GREAT LOCATION. PSA - Receptionist said we could walk to hotel - about 30 minutes. NOT TRUE. About an hour and we had to lug heavy bags up and over about a dozen bridges (all with steps - no ramps). We were dripping sweaty and it was about 70 degrees. It was rough for us but we’re not marathon runners either. (55 years old). You can take a water bus from railway station to St Marks Square for 9 Euros/each. Then walk about 10 minutes. Or you can splurge on a water taxi for 70 Euros for your group door-to-door. I would definitely stay here again.
Stayed 2 nights in Sep 2022
Response from Chiara - Guest Relations on 4 Oct 2022
Dear Scott,thank you for taking the time to review your stay at the Residenza Grunwald. We are delighted reading your comment mentioning our hotel and our excellent location and how much you appreciated them. We regret that some aspects of your stay did not live up to your expectations, and we truly hope we will have the opportunity to welcoming you back to make your next trip to Venice unforgettable.Kind Regards,

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel (probably typical of Venice), but very, very comfortable. Plenty of room. Great location
Stayed 5 nights in Sep 2022
Response from Chiara - Guest Relations on 30 Sept 2022
Dear Stewart,thank you very much for your feedback. We are delighted to hear that you enjoyed our hotel facilities and also our excellent location. We look very much forward to welcoming you back again soon! Warm regards,

10/10 Excellent

suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Venice Roo.
We were very pleased with our room. We found check in to be easy and were pleased to be able to check in early after an all night flight. Our room was very clesn and the location was perfect. Highly Recommend!
Stayed 1 night in Sep 2022
Response from Chiara - Guest Relations on 29 Sept 2022
Dear Suzanne,thank you very much for taking the time to review your experience at the Residenza Grunwald: our entire Team is enthusiast to read that your stay in our Hotel has exceeded your expectations! We are truly looking forward to welcoming you back to Venice in the next future, Kind Regards

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Tucked away from the main hotel, which made it feel more special.
Stayed 1 night in Sep 2022
Response from Chiara - Guest Relations on 29 Sept 2022
Dear Steve,thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our hotel facilities and in particular our rooms. We look very much forward to welcoming you back again soon! Warm regards,

10/10 Excellent

Aldo

Stayed 1 night in Sep 2022
Response from Lucrezia-Guest Relations on 17 Sept 2022
Dear Aldo,Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Lucrezia-Guest Relations on 16 Sept 2022
Dear Susan,Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,

10/10 Excellent

Adriana

Stayed 3 nights in Sep 2022

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Lucrezia-Guest Relations on 14 Sept 2022
Dear Randall,Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,

10/10 Excellent

Elenachk

Stayed 2 nights in Sep 2022

10/10 Excellent

Patty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, was very nice and the location was fabulous
Stayed 1 night in Sep 2022
Response from Giorgia - Guest Relations on 13 Sept 2022
Dear Ms Patty, We would like to thank you for your kind feedback regading your stay at Residenza Grunwald. We are truly pleased to read that you enjoyed our hotel and the his location. We are truly looking forward to welcoming you back to Venice in the next future,

10/10 Excellent

Reza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and peaceful place
Stayed 1 night in Sep 2022
Response from Giorgia - Guest Relations on 13 Sept 2022
Dear Mr Rajaei, thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our hotel. We look very much forward to welcoming you back again soon! Warm regards

10/10 Excellent

marc michael

Travelled with family
Liked: Cleanliness, staff & service
Excellent location Excellent room Excellent stay Excellent breakfast Wow👍👍👍
Stayed 3 nights in Sep 2022
Response from Giorgia - Guest Relations on 13 Sept 2022
Thank you very much for taking the time to review your experience at Residenza Grunwald: our entire Team is enthusiast to read that your stay in our Hotel has exceeded your expectations, as we always strive to provide the most unforgettable Venetian experience to our valued guests! We are truly looking forward to welcoming you back to Venice in the next future,

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Lucrezia-Guest Relations on 31 Aug 2022
Dear Monica,Dear Bahram.Thank you very much for your feedback! We are delighted to hear that you mostly enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot! Super happy with it
Amazing stay! Great service. Really nice spot. Booked in advance so great price too! 100% would stay here again.
Stayed 2 nights in Aug 2022
Response from Lucrezia-Guest Relations on 31 Aug 2022
Dear Paul,We would like to thank you for your kind feedback regarding your stay at the Bauer Palazzo. We are truly pleased to read that you completely enjoyed your stay in every single detail, and we are looking forward to welcoming you back to our property on the occasion of your next stay in Venice, to revive the same charming and timeless experience. Kind Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. A little bit dated decor in the lobby entrance area but a good value for the location. The staff was very helpful.
Stayed 1 night in Aug 2022
Response from Lucrezia-Guest Relations on 29 Aug 2022
Dear Anonymous,Thank you very much for your feedback! We are delighted to hear that you enjoyed our hotel staff and our excellent location. We look very much forward to welcoming you back again soon! Warm regards,

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Lucrezia-Guest Relations on 29 Aug 2022
Dear Ian,Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,

4/10 Poor

Ruth

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Mixed feelings
No view at all, windows were so high up, although we did have scaffolding at one. Dingy room with hardly any lights working! Shower floods the bathroom floor! No gym access to the sister hotel next door although they are more than happy for you to spend money on their rooftop and downstairs bar. Have to say the rooftop bar was amazing though!
Stayed 2 nights in Aug 2022
Response from Lucrezia-Guest Relations on 25 Aug 2022
Dear Ruth,Thank you for taking the time and writing us in regards to your most recent experience at the Residenza Grunwald. I was very concerned to read that you did not leave entirely satisfied. Please rest assured that I have passed on your comments to our Department Heads in order to review. We do hope to get the chance and welcome you back. Kind regards,

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Lucrezia-Guest Relations on 25 Aug 2022
Dear Roger,We would like to thank you for your kind feedback regarding your stay at the Bauer Palazzo. We are truly pleased to read that you completely enjoyed your stay in every single detail, and we are looking forward to welcoming you back to our property on the occasion of your next stay in Venice, to revive the same charming and timeless experience. Kind Regards,

10/10 Excellent

Sandrine

Stayed 3 nights in Aug 2022
Response from Lucrezia-Guest Relations on 17 Aug 2022
Dear Sandrine, Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent location. So pleasantly surprised when we arrived!
Stayed 1 night in Jul 2022
Response from Lucrezia-Guest Relations on 4 Aug 2022
Dear Sharon, we are extremely delighted to read you lovely feedback. The appreciation of the service we have provided you during your stay is the best recognition we can receive and we are extremely thankful for having taken the time to share this comment with us. We truly look forward to welcoming you back very soon. Kind regards,

10/10 Excellent

Kenechi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful gem in San Marco
Superb hotel right in the thick of the action! Very clean and great air conditioning!
Stayed 2 nights in Jul 2022
Response from Lucrezia-Guest Relations on 4 Aug 2022
Dear Kenechi, We were delighted to read you have enjoyed your time with us . Your kind words are a real credit for us, as we always strive to create memorable moments in our guest experience to provide the most unforgettable Venetian stay. We are truly looking forward to welcoming you back very soon. Kind regards,

8/10 Good

Louai

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Lucrezia-Guest Relations on 4 Aug 2022
Dear Louai, We would like to thank you for taking the time to review your stay. We regret that some aspects of your stay did not live up to your expectations, and we truly hope we will have the opportunity to welcoming you back to make your next trip to Venice unforgettable. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Lucrezia-Guest Relations on 31 July 2022
Dear Guest, Thank you for sharing your feedback following your stay with us at Bauer Palazzo. We were delighted to read you enjoyed your stay and in particular our friendly staff and our excellent location. We have taken into consideration your remark regarding the impression of our rooms. We are looking forward to welcoming you back. Kind regards,

10/10 Excellent

Dong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sophisticated and luxurious decoration
Stayed 1 night in Jul 2022
Response from Angelica - Guest Relations on 26 July 2022
Dear Dong, We would like to thank you for sharing with us your kind feedback. We are glad to read that you enjoyed your stay and that you particularly appreciated the decoration of our Hotel. We look forward to welcome you back on the occasion of your next trip to Venice! Kind Regards,

10/10 Excellent

Maurizio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and fantastic rooftop terrace.
Stayed 1 night in Jul 2022
Response from Angelica - Guest Relations on 26 July 2022
Dear Maurizio, Thank you very much for your lovely feedback! We couldn't be more delighted to read that you enjoyed your stay with us, and that you appreciated in particular your lovely room and the terrace on the seventh floor. We are really looking forward to welcome you back very soon!. Kind Regards,

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
It was lovely. We stayed one night. The room was very spacious and well decorated. No amenities but it is in the centre of Venice so everything is close by. The staff at Bauer Palazzo were so friendly and helpful. I would definitely recommend it to anyone who wants a great base to see the sights of Venice.
Stayed 1 night in Jul 2022
Response from Lucrezia-Guest Relations on 21 July 2022
Dear Claire, Thank you very much for taking the time to review your experience: our entire Team is enthusiast to read that your stay in our Hotel has met your expectations, as we always strive to provide the most unforgettable Venetian experience to our valued guests! We are truly looking forward to welcoming you back to Venice in the next future, kind regards.

10/10 Excellent

Richard

Stayed 1 night in Jul 2022
Response from Lucrezia-Guest Relations on 20 July 2022
Dear Richard, We would like to thank you for your kind feedback regarding your stay at the Residenza Grunwald. We are truly pleased to read that you completely enjoyed your stay in every single detail, and we are looking forward to welcoming you back to our property on the occasion of your next stay in Venice, to revive the same charming and timeless experience. Kind Regards,

10/10 Excellent

Mandy

Stayed 1 night in Jul 2022
Response from Lucrezia-Guest Relations on 16 July 2022
Dear Mandy, Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was wonderful. We had a great stay here.
Stayed 2 nights in Jul 2022
Response from Lucrezia-Guest Relations on 15 July 2022
Dear Brian, Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,

6/10 Okay

Adriana

Travelled with family
Disliked: Staff & service, amenities
You have to walk out of the main hotel to go to the Residenza that is in a semi dark narrow street
Stayed 2 nights in Jun 2022
Response from Lucrezia-Guest Relations on 6 July 2022
Dear Adriana, We would like to thank you for taking the time to review your stay in our Residenza Grunwald, and we regret reading that in some aspects the experience did not meet your expectations. Our rooms are generally praised for their comfort and privileged location, and for the quiet surrounding. We do hope to get the chance and welcome you back. Kind Regards,

10/10 Excellent

Brian

Stayed 2 nights in Jun 2022

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Room
Check in was not difficult and instructions were clear of how to get to room. Loved our room, very spacious and beautiful.
Stayed 2 nights in May 2022
Response from Chiara - Guest Relations on 29 June 2022
Dear Angela, thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,

10/10 Excellent

Clayton

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Emma- Guest Relations on 26 June 2022
Dear Clayton, Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Emma- Guest Relations on 26 June 2022
Dear Stewart, Thank you very much for your feedback! We are delighted to hear that you enjoyed your stay in Residenza Grunwald. We look very much forward to welcoming you back again soon! Warm regards,

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great place for the price. Air conditioning worked great. Very quiet. 2 minutes from San Marco Square. 1/2 block from gondola pick up.
Stayed 2 nights in Jun 2022
Response from Emma- Guest Relations on 26 June 2022
Dear Sandra, We would like to thank you for your kind feedback regarding your stay at the Residenza Grunwald. We are truly pleased to read that you completely enjoyed your stay in every single detail like our excelent position, and we are looking forward to welcoming you back to our property on the occasion of your next stay in Venice, to revive the same charming and timeless experience. Kind Regards,

8/10 Good

giuseppe

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keys at time do not work
Stayed 1 night in Jun 2022
Response from Emma- Guest Relations on 26 June 2022
Dear Giuseppe, Thank you for sharing your feedback following your stay with us at Residenza Grunwald. We were delighted to read you enjoyed your stay with us. We have taken into consideration your remark regarding the keys. We are looking forward to welcoming you back. Kind regards,