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Reviews of Hotel Papadopoli Venezia MGallery by Sofitel

4 out of 5
Hotel Papadopoli Venezia MGallery by Sofitel
Santa Croce 245, Giardini Papadopoli, Venice, VE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 622 out of 922 reviews" "
Rating 8 - Good. 238 out of 922 reviews" "
Rating 6 - Okay. 36 out of 922 reviews" "
Rating 4 - Poor. 16 out of 922 reviews" "
Rating 2 - Terrible. 10 out of 922 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry, Old Saybrook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. Staff was very professional and friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and amazing location to shops, restaurants and bus
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

José Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location

10/10 Excellent

Hongshi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jason

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the rooms were wonderful.
Stayed 3 nights in Nov 2023

10/10 Excellent

John

Travelled with family
Liked: Property conditions & facilities
Wonderful
Stayed 5 nights in Oct 2023

10/10 Excellent

John A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location
Super location. 2 minutes walk from Piazzale Roma. Fine rooms. Excellent breakfast buffet. Have stayed here before and will probably stay again. MY first choice for Venice.
Stayed 6 nights in Oct 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly and accomodating staff. No ask was too big for them. They wanted to make sure my stay was perfect. The staff were wonderful, the hotel is conveniently located, super clean and quiet. Beautiful! Can’t wait to return again next year. Will definitely stay here! Highly reccomend!
Stayed 2 nights in Oct 2023

8/10 Good

susan

Business traveller
Liked: Cleanliness, staff & service
Good location for parking
Stayed 2 nights in Oct 2023

10/10 Excellent

Catherine, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend the Hotel Papadopoli Venezia. The hotel is beautiful and conveniently located near the bus and the train station. The staff was friendly and very helpful.
Stayed 6 nights in Oct 2023

8/10 Good

Cindyann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, friendly staff.
Stayed 1 night in Oct 2023

8/10 Good

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the people mover. Facility was nice, but the stains on the 1st floor carpet were undesirable for the money we spent. Housekeeping didnt check the minibar prior to our arrival, there was a half empty bottle of sparkling water.
Stayed 2 nights in Oct 2023

10/10 Excellent

brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and car parking near by that the hotel helped us with Plenty of restaurants close by and close to train stations (300m) Highly recommended
Stayed 2 nights in Oct 2023

6/10 Okay

Lynn

Travelled with partner
Rooms were too hot even with AC on
Stayed 2 nights in Oct 2023
Response from Pamela Merlini - General Manager on 11 Oct 2023
Dear Guest, Thank you for sharing your feedback relating your last stay with us.We regret to read that your experience did not meet your expectations; weather in these days is actually too hot for the current season, however Air Conditioning is still working in all rooms and common areas, to face the last dregs of the warm season.We hope to have the chance to welcoming you back as our guests during your next journey to Venice,Best regards

10/10 Excellent

Marin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Less than 10 min walking from the train station, on a side canal, busy but relatively quiet area. We enjoyed staying there 3 nights in July. Tastily decorated hotel interior – hallways, bar, breakfast room, and terrace. Our Deluxe double room with canal view & balcony was roomy enough, the bed and bathroom excellent and it had a very efficient and quiet AC system. Very good breakfast, with lots of tasty fresh products. We were treated professionally, with care and friendly similes – thanks for your service.
Stayed 3 nights in Jun 2023

8/10 Good

Peter

Stayed 1 night in Sep 2023

10/10 Excellent

Matt

Stayed 2 nights in Sep 2023

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Amenities
Breakfast was wonderful. Enjoyed the bar area in the evening.
Stayed 3 nights in Sep 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff was very helpful.
Stayed 4 nights in Sep 2023

10/10 Excellent

Brigitte

Stayed 3 nights in Aug 2023

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Short walk to the train station. When arriving by taxi, hotel is just one bridge from drop off. Breakfast room is lovely with big windows looking at garden. The rooms and beds are comfortable. Drinks in the bar was a great way to end the day.
Stayed 4 nights in Jul 2023

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and convenient location to buses, trains
Stayed 1 night in Jul 2023

10/10 Excellent

Hailu, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to thank Mustafa & Pietro who made our stay enjoyable at the Hotel. I raise my hat to you guys. The front desk also were very helpful. When I go back to Venice this is the place I want to stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and the staff were amazing.
Stayed 3 nights in Jul 2023

6/10 Okay

Gina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Triple room
The hotel was in a good location away from the tourist area. Room was good and clean. Check in staff were not friendly at all. Quite snooty. It didn’t matter when we would come and go, they were all the same. And they were not helpful as there was a train strike and we had to make alternate travel plans. We asked them and they were vague and clueless.
Stayed 2 nights in Jul 2023

10/10 Excellent

James, Washington

Stayed 3 nights in Jul 2023

10/10 Excellent

Thomas

Stayed 3 nights in Jul 2023

10/10 Excellent

Zalan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with a great staff
Stayed 1 night in Jul 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. Staff is very helpful. Rooms are gorgeous. 5 star stay for sure

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this place!
Stayed 2 nights in Jun 2023

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a gem. It's within walking distance to the train station and taxi stands, so it's possible to carry your own luggage without paying for a porter. We were a family of 4 so we got adjoining rooms which was very convenient. Rooms-Very spacious with comfortable beds and pillows, nicely decorated and all the modern conveniences. The bathroom was also spacious for a Venetian hotel. More importantly it was very clean. We had a late flight out of Venice and they kept our bags for us after checkout without any issues. Dining-We had breakfast every morning which was 26 euro for a full breakfast and 15 euro for continental. The full breakfast was worth it. We we went out to restaurants for all other meals. Location- as mentioned the hotel is located on a canal and close to the train station so there is quite a walk to the grand canal and St. Marks square, however, the walk is very scenic and a wide variety of shops, restaurants and gelato locations. We found out about the boat ferry service on the last day which could be an option to quickly get to the "center" of Venice if needed as the boat pier is very near to the hotel. Staff- very accommodating and professional. One of our family members had an accident and fell on the floor and the staff handled it well and offered medical assistance. The restaurant and bar staff were also very efficient and always there to lend a hand. The next time we return to Venice we will be staying here.
Stayed 2 nights in Jun 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
it was really great
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Stayed 1 night in Jun 2023

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for boat ferry and for train station
Stayed 2 nights in May 2023

8/10 Good

Kelsey

Stayed 1 night in May 2023

10/10 Excellent

Steven, Leawood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

C Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved loved loved our stay!!
We had a fabulous experience. The staff were amazing! So helpful and nice. Our rooms were spacious, comfortable beds, and the showers were incredible. Great water pressure and spacious. Excellent location too. Highly recommended!!
Stayed 2 nights in May 2023

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in Venice
I’ve stayed in this hotel before so I knew what to expect. I like the location close to the train station and for transfers to/from the airport. The rooms are a generous size, especially for Venice. I opted to have breakfast in the hotel and was not disappointed. Great selection of fresh food served in a beautiful restaurant with lots of helpful staff.
The Grand Canal close to the Hotel Papadopoli
Stayed 3 nights in May 2023

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with wonderful staff. I highly recommend this hotel & will definitely stay with them on my next trip to Venice.
Stayed 2 nights in May 2023

10/10 Excellent

hardeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 2 nights in Apr 2023

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near transportation, the hotel was beautifully appointed to take advantage of its garden and canal views. With a balcony overlooking the water, our large room was impeccably clean and comfortable. All staff we encountered provided the utmost in attentive service.
Stayed 2 nights in Apr 2023

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was absolutely marvelous! Fresh fruit, juices, milk, yogurt, vegetables, vegetable tarts, cheese, eggs and breakfast meats, pastries of all descriptions, pots of coffee and tea delivered to one’s table, and a helpful and cheerful staff. Wow!
Stayed 2 nights in Apr 2023

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and stay
This is one of the best hotels we have stayed in. The location was perfect. One street away from all of the noise but perfectly located for sight seeing. The decor was beautiful and very in keeping with the Venetian style. Our room again was exquisite and the bathroom was gorgeous stylish, with a high standard of cleanliness. Every member of staff made us feel welcome and were very helpful. We ate out so unfortunately we cannot comment of the food.
Stayed 2 nights in Mar 2023

10/10 Excellent

Parveen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous!! I am very particular about hotels and this hotel was perfect in every way. The cleanliness, impeccable service, the atmosphere and ambience were all superb. The hotel sits slightly out from St Marks square but is minutes away from the water bus station therefore easily accessible to all the main tourist sites.
Stayed 3 nights in Feb 2023

8/10 Good

Zhan

Liked: Staff & service, amenities, property conditions & facilities
nice place. Convenience for traffic.