Reception

Reviews of Casa Fornaretto

Casa Fornaretto
Fondamenta Trapolin 4556, Venice, Città Metropolitana di Venezia

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 43 reviews" "
Rating 8 - Good. 15 out of 43 reviews" "
Rating 6 - Okay. 8 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 5 out of 43 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Central, Clean and Comfortable
Nice, small hotel near the action, but on a quiet street.
Stayed 2 nights in Oct 2019
Response from Marianna on 19 Oct 2019
Thank you for staying at our hotel. Your comment is very important to us!

2/10 Terrible

Özge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Marianna on 9 Oct 2019
Your comment is very important to us! We will do our best next time.

8/10 Good

Carrie, Oregon, USA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Staff made the stay well worth it. Location central. Easy to get around.
Stayed 3 nights in Sep 2019
Response from Marijana on 5 Oct 2019
Thank you for staying at our hotel. Your comment is very important to us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little place in the heart of Venice! Clean, well apportioned large room with many amenities. Included in-room espresso machine, AC, WiFi, clean linens, shower, soaps, in-room breakfast. Right near many cafes and restaurants and a beautiful vintage church. Great deal! AWESOME: the manager is very friendly and she will sit with you and fill up a local map with many things to do and see depending on what your interests are. BAD: Google Maps has no idea where this is (or most of Venice, ha ha) so don't use it to find it, you will waste hours. Hotel will send you instructions to follow. Venice 'addresses' are not like most street addresses (e.g. "number - street - city") It's more like: "general area - number" or possibly: "general area - point of interest - number"
Stayed 2 nights in Sep 2019
Response from Marijana on 27 Sept 2019
Thank you for staying at our hotel. Your comment is very important to us! Best regards,

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Marijana on 24 Sept 2019
Thank you for staying at our hotel. Your comment is very important to us!

6/10 Okay

Nat, Karmiel

Travelled with partner
Liked: Staff & service
Property is located in Canareggio--about 20 minutes walk from Piazzale Roma, 5 minutes walk from nearest (Ca'D'Oro) vaporetto stop. Even with directions provided by the manager, it was not easy to find at first. Manager was very courteous and helpful--but she is there only a few hours daily. No front-desk; no assistance when the manager isn't on duty. First room we were given had no usable safe (key had apparently been taken by a previous guest, and no spare) and a broken mini-fridge. We were moved the following day to a different room, with usable safe and working mini-fridge. Beds in both rooms were quite comfortable queen-size beds (as we requested). Room was quite spacious. Bed was made-up daily--but used towels were left in the bathroom--just as we had left them--sometimes on the floor as bathmat. So it's clear that the bathroom wasn't really cleaned. Room had an espresso machine with capsules, instant coffee and tea, and snacks--nice touches. Reception and some guest rooms are on second floor--no elevator--and others on third floor. We managed--but this is a critical matter for disabled or elderly guests who may be unable to handle the steps. Apparently the property recently changed hands, and the new owner is slowly getting around to updating and repairing it. It served our modest needs, and I'm sure that with investment of both time and money, it will be a lovely option for those wishing to experience the beauty of Venice.
Stayed 4 nights in Sep 2019
Response from Marijana on 17 Sept 2019
Thank you for staying at our hotel. Your comment is very important to us!

8/10 Good

Alexandra

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2019
Response from Lo staff on 12 Sept 2019
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

10/10 Excellent

Verified traveller

Lovely little guest house in a brilliant location. Great sized room, very clean and tidy. Complimentary bottles of water in the fridge in our room. Extremely helpful staff advising us on how to get the most of our time in Venice. Highly recommended.
Stayed 1 night in Jul 2019
Response from Marianna on 10 Aug 2019
It was our pleasure to have you here with us.

10/10 Excellent

Hoang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Venice!
Amazing experience staying here! The door is just slightly off the main street and plaza. Once you find it once it is really easy to get back to. The room was spacious enough for two. No window views but amazing views were just right outside the door. Our room had a pleasant deep pink wall color. The bathroom was serviceable and shower had decent pressure. Highlight of the stay was getting to talk to the owner. She was so helpful and funny. She gave very good recommendations for Venice and the surrounding islands. Venice was one of my favorite cities this trip.
Stayed 3 nights in Jul 2019
Response from Marianna on 6 Aug 2019
Thank you for all. It was our pleasure to have you here with us.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Marianna on 2 Aug 2019
Thank you for staying at our hotel. Your comment is very important to us!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very worst, not recommended
Very worst, Before check-in I called hotel and informed that I will be checking in around 11 pm, but when I arrived no one picked up the phone or responded the door bell. I end up booking another hotel.
Stayed 1 night in Jul 2019
Response from Marianna on 2 Aug 2019
Thank you for staying at our hotel. Your comment is very important to us!

6/10 Okay

Des, Melbourne

Liked: Staff & service
Dim lights and small shower.
Probably suited for younger people or local tourists, the manager was very helpful, but the rooms need more light - was like shaving to candlelight! The shower was so tiny, that every time you moved you knocked the water off !
Stayed 4 nights in Jun 2019
Response from Marijanna on 2 July 2019
Thank you for staying at our hotel. Your comment is very important to us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019
Response from Marianna on 2 July 2019
Thank you for staying at our hotel. Your comment is very important to us!

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019
Response from Marianna on 2 July 2019
Thank you for staying at our hotel. Your comment is very important to us!

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from Marianna on 20 June 2019
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from Marianna on 15 June 2019
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Even loaned us an adaptor so we could charge our US phones. Gave a good recommendation for a nearby restaurant which was very good.
Stayed 1 night in May 2019
Response from Marianna on 13 May 2019
It was our pleasure to have you here with us.

2/10 Terrible

Marta, Lleida

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único bueno es la ubicación. Antes que nada, decir que no somos una pareja escrupulosa y que no buscamos ningún tipo de lujo; pero si un mínimo de higiene. La habitación es bastante amplia, pero la limpieza brilla por su ausencia. En el armario nos encontramos una chaqueta, palillos de las orejas y los edredones tirados; por lo que ni se molestaron en abrirlo. El suelo estaba sucio y la moqueta también, al lado de la mesita de noche había una cucharilla que llevaba alli varios días. El baño no iba a ser menos, las cortinas de la ducha y la ventana con manchas asquerosas. Y por último, al llegar la noche aparecieron los mosquitos... matamos más de 20 y los que sobrevivieron! Ah y el último día que nos llovió aparecieron goteras y se nos mojaron las maletas. Pero vaya... a parte de eso Venecia es preciosa! Me sorprende que los comentarios sobre este hotel sean tan buenos, quizás tuvimos mala suerte, pero no creo que esa falta de higiene apareciera de un día para otro.
Stayed 3 nights in Sep 2020

8/10 Good

Flavio

Liked: Room comfort
Visita della città con relax
Ottima posizione letto comodo .di notte zona silenziosa.tutti i servizi nelle vicinanze
Stayed 2 nights in Aug 2020

6/10 Okay

joan

Liked: Room comfort
Disliked: Cleanliness, staff & service
impieza un cero
Hotel muy centrico, al lado del puente de rialto. La habitacion muy amplia. Lo peor, el baño muy viejo, la ducha rota, pero eso se puede entender, lo que no tolero es que no lo limpiaron, la papelera estaba llena del anterior huesped, la taza del water sucia, y como no habia nadie en recepcion, no te podias quejar. La habitacion sinque estaba limpia, solo era el baño
Stayed 3 nights in Aug 2020

6/10 Okay

Lucia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

8/10 Good

Javier

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2020

4/10 Poor

ayse

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not clean. During our stay waste box was not collected for 3 days. TV was not working. It was not fixed altough I asked a couple of times . The lady working for the front desk is available only for a couple of hours. One day the electricity went for a couple hours in the evening. We tried to fix it according to the instructions given by the front desk lady on the phone!! It did not work ofcourse. I don't think this hotel deserves its rating.
Stayed 4 nights in Sep 2019
Response from TMD on 16 Dec 2019
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, buena relación calidad precio. La recepcionista sumamente amable. Una recomendación para otros huéspedes, el link de la reserva de la página no funciona en Google maps, los lleva a un lugar a 10 cuadras de distancia. Lo ideal es buscarlo por el nombre del alojamiento, no por la dirección. Gracias por todo.
Stayed 2 nights in Oct 2019
Response from Marianna on 19 Oct 2019
Thank you for staying at our hotel. Your comment is very important to us!

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Marijana on 5 Oct 2019
Thank you for staying at our hotel. Your comment is very important to us!

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Lo staff on 12 Sept 2019
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

2/10 Terrible

Verified traveller

Travelled with family
O apartamento não fica na localização mostrada pelo mapa. Fizemos a reserva porque ficava ao lado do hotel da minha prima. Quando vimos que o endereço era outro tivemos que reservar outro e não fomos reembolsados. Acho que o proprietário e expedia são responsáveis por esta informação ser correta, mas ninguém fez nada para ajudar. The apartment is not in the location shown by the map. We made the reservation because it was next to my cousin's hotel. When we saw that the address was another we had to book another and we were not refunded. I think the owner and shipper are responsible for this information being correct, but no one has done anything to help.
Stayed 3 nights in Aug 2019
Response from Marianna on 2 Sept 2019
We appreciate your feedback!

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from Marianna on 8 July 2019
Thank you for staying at our hotel. Your comment is very important to us!

8/10 Good

Marcos

Liked: Cleanliness
Muy amables , bien situado, la casa es antigua, nuestra habitación estaba inclinada. La.cama era cómoda, la ducha no demasiada presión. Recomendable por localización y precio.
Stayed 2 nights in May 2019
Response from Marianna on 4 June 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lo mejor la ubicacion , muy linda decoracion y muebles , buenisima
Stayed 2 nights in May 2019
Response from Marianna on 24 May 2019
Thanks for staying with us. We appreciate your feedback

8/10 Good

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Marianna on 18 May 2019
Your opinion is very important for us. Thanks for your kind reviews. Best regards,

10/10 Excellent

maria teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un muy buen lugar
Realmente una grata experiencia, lo pasamos muy bien, nos dieron todas las indicacions turisticas necesarias, cuidaron de nuestras maletas cuando hicimos el check out y ademas nos dejaron todo preparado para nuestro check in ya que llegamos tarde. Muy buen servicio, eso si está mal señalizado y si vas de noche probablemente te pierdas, quizás recomendaria un cartel.
Stayed 1 night in May 2019
Response from Marianna on 14 May 2019
Thank you for being our guests.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique chambre avec un accès à une cuisine commune très pratique. La literie est confortable. Nous avons eu un super bon accueil ! Merci pour ce séjour
Stayed 3 nights in May 2019
Response from Marianna on 15 May 2019
Nous avons eu le plaisir de vous accueillir parmi nous. Merci pour ce séjour.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2019
Response from Marianna on 13 May 2019
It was our pleasure to have you here with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Marianna on 3 Apr 2019
It was our pleasure to have you here!

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Marianna on 12 Mar 2019
It was a pleasure to have you here with us. Thank you for the visit. Best regards,

8/10 Good

Verified traveller

Liked: Staff & service
bel emplacement, propreté super et bémol: l'absence de double vitrage et des huisseries en état très vieillissant ce qui fait que tous les bruits de la rue sont reçus en direct. Améliorer cet élément.
Stayed 5 nights in Mar 2019
Response from Marianna on 12 Mar 2019
Merci beaucoup pour votre disponibilité, nous allons essayer d'améliorer.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Marianna on 3 Apr 2019
It was our pleasure to have you here!

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Marianna on 3 Apr 2019
It was our pleasure to have you here!

6/10 Okay

Verified traveller

객실은 기울었고, 매우 어두웠습니다. 리셉션에서 직원과 만남은 정해진 한 시간뿐이여서 불편했습니다.
Stayed 2 nights in Feb 2019
Response from Staff on 28 Feb 2019
관심을 가져 주셔서 감사합니다. 최선을 다할 것입니다.

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Posizione ottima... ma camera 304 assolutamente non insonorizzata.
Stayed 1 night in Feb 2019
Response from Marianna on 23 Feb 2019
Grazie mille, faremo il nostro meglio per migliorare in futuro.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza indimenticabile, Capodanno a Venezia, dormire in questa bellissima casa tra le più caratteristiche calle della città nn si dimentica. CONSIGLIATISSIMO.
Stayed 1 night in Dec 2018
Response from Lo staff on 5 Jan 2019
Siamo molto felici. Alla prossima. I migliori auguri.

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La posizione è ottima, la camera avrebbe bisogno di alcune ristrutturazioni ma è molto grande, spaziosa, calda e con un letto comodissimo. Assolutamente consigliato!
Stayed 2 nights in Nov 2018
Response from Staff on 29 Nov 2018
Grazie mille, era un piacere.