Quadruple Room, Shared Bathroom
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Reviews of B&B San Giacomo Venezia

B&B San Giacomo Venezia
Sestiere Santa Croce 1447, Venice, VE

Reviews

8.4

Very good

Rating 10 - Excellent. 87 out of 197 reviews" "
Rating 8 - Good. 67 out of 197 reviews" "
Rating 6 - Okay. 27 out of 197 reviews" "
Rating 4 - Poor. 10 out of 197 reviews" "
Rating 2 - Terrible. 6 out of 197 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Gustavo

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Roshan, Indian Trail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The owners of the b&b were very friendly, however, the room was hot (they had an ac but the air was pretty much cover by an wardrobe, so the room was hot, plus every time we left the room, they would disconnect the AC. Sharing the bathroom with other people.. that was a no no. The shower was terrible. Hardly any pressure. For the price paid the room was not worth the value.
Stayed 2 nights in Aug 2023
Response from Davide on 24 Aug 2023
you are the first to complain about the heat in the room: unfortunately the water pressure problem does not depend on us but on the Venice aqueduct. By the way ..... he could also write with his name and not anonymously. this does you no credit

6/10 Okay

ANGELES

Stayed 2 nights in Jul 2023

10/10 Excellent

Ritu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We enjoyed our stay in Venice very much. Davide was very helpful in providing all the information we needed. He replied even during very late night hours if we had questions. Breakfast was yummy and he does make the best cappuccino. We loved the home made cookies made by his mom and he was very kind enough to pack them for our day trip.
Stayed 1 night in Jun 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful accomodations, perfect for our family of 4.
Stayed 1 night in Jun 2023

10/10 Excellent

Tess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
We really enjoyed our stay here! It was quiet, easy to walk around, the host was very friendly and accommodating. The bed was comfortable and plenty of room for our things. The shared bathroom was clean and not an issue with sharing it- never had to wait for it. Breakfast was delicious, we really enjoyed it.
Stayed 2 nights in May 2023

10/10 Excellent

JOHANNE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access from train station and other transpo. Wonderful staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room was spacious and clean, staff pleasant and accommodating, breakfast was good and plentiful. Room needed more lighting and a second powerboard would have been good.
Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was perfectly placed on arriving in Venice, only a 10 minute walk from the station, although we did have trouble finding it using the directions on Hotel.com and Google maps but we phoned Davide who gave us details. The property was spotlessly clean and had everything we needed for our stay in a beautiful building. Breakfast was very good and we were able to leave our bags for the day too once we had checked out. Would highly recommend. Only issue was the shower which had to be held in your hand.
Stayed 1 night in Aug 2022

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little B&B close to train station. Staff was very friendly & let us store bags until our room was ready. We stayed in the family room which was perfect for our family of 5. Nice air conditioning on a hot day! Shared bathroom with one other room which was fine. Breakfast wasn’t anything fancy but filled our stomachs as we headed out for the day. Overall, would recommend!
Stayed 1 night in Jun 2022

8/10 Good

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The B&B was really lovely and our room was huge! The B&B was very easy to find, when we arrived the host was out so he gave us very clear instructions over the phone on how to get into our room. The room had so much character to it and we had a lovely view of a small piazza. The shared bathroom wasn't an issue and we never had to wait to use it. The bathroom was big too, with his and her sinks, a bath and a shower. The shower head fitting to the wall wasn't working so you had to hold it, and the water didn't get as hot as we would have liked, but overall it worked for us. Breakfast was served at the table in the communal lounge area, so you would sit with the other guests. The breakfast was lovely with cakes, toast, fruit, yoghurt and cereal. There was juice on the table and coffee was made to order. The location was great, it was away from the main tourist areas so it was nice and quiet. The tourist spots are a quick walk though as Venice isn't that big. If/when we come back to Venice we would stay here again.
Stayed 3 nights in May 2022

6/10 Okay

Ilija

Travelled with partner
Disliked: Cleanliness
Bed was clean but to take shower it’s not too much fun and forgot about breakfast
Stayed 1 night in Jun 2022

10/10 Excellent

Benjamin M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly hosts, and breakfast was delicious! B&B is located in Central Santa Croce, so it can be convenient for access to many parts of the city. The beds were not the most comfortable.
Stayed 2 nights in Oct 2021

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Md

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at Venice
Old building but the room was neat and clean. The hotel manager was very helpful and friendly. Overall good place for staying at this hotel.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Kwai Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
It was difficult to find the place, but the host is accomodating in answering his phone and helping you find your way. The main bother was the air conditioning was run by electricity so when the power blew out twice in the night, it got very hot in the apartment room.
Stayed 1 night in Aug 2019
Response from davide788 on 21 Sept 2019
dear guest, thank you for your rewiew and thank you for choosin' us, we've already settled the problem with air condition.

10/10 Excellent

Jordan, Philippines

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Davide made sure to get in touch with us before our stay with them to let us know how to get to their place and to make sure he will be present when we arrive. He let us check in earlier than our check in time. Location is close to the train and bus station. Accommodation is well-maintained. Breakfast was a treat. Beds were awesome. Shout out to Davide’s mom, who is very accommodating and cheerful! It was a pleasure to have stayed in a very homey environment in the middle of Venice! Definitely recommended!
Stayed 1 night in Jul 2019
Response from davide788 on 21 Sept 2019
dear guest, thank you so much for this review, thanks also for choose our place and we will glad to see you once again. Regards, The staff Davide,Rossella.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from davide788 on 21 Sept 2019
<3 <3 <3 thank you so much <3 <3 <3

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday in Venice!
Friendly hosts, convenient location walking distance from theTrain Station, near water transportation.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. The location is good - close to the train station and it takes around10 min to reach San Marco square. *Breakfast could be a bit more diverse
Stayed 2 nights in Mar 2019

10/10 Excellent

Dalton

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from luca on 3 Mar 2019
thanks!!

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price
Spacious room for a reasonable price, costs less than average for this kind of accomodation in Venice. Free water, tea, electric kettle and cups available at any time. Breakfast is typical Italian. Great location close to Santa Lucia train station and to Grand Canal. The only issue - it is difficult to find the hotel, there is no sign. Follow GPS-navigator and the directions sent by the host.
Stayed 1 night in Nov 2018
Response from Luca on 21 Nov 2018
Thanks a lot!

10/10 Excellent

Michele, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owners went out of their way to assist guests. They checked on excursions for us and even loaned us boots on a rainy day. We felt very welcome and safe. Very cosy
Stayed 2 nights in Oct 2018
Response from Luca on 31 Oct 2018
Thanks Michele for your review, it really was our pleasure.

10/10 Excellent

Ching Yee Cherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAzing
Great instruction to the b&b. Helper is very friendly and helpful. Good breakfast.
Stayed 1 night in Sep 2018
Response from Luca on 26 Sept 2018
Thank you!!!!!

6/10 Okay

Verified traveller

Disliked: Staff & service
Nice B&B Place
This B&B is outside of city center in a quiet neighborhood but still within walking distance to all the actions. The place has four bedrooms and two bathrooms. We stayed in the large room of the house and shared the bathroom with another room. The room is specious and clean. It has a mini refrigerator to store water and foods which we found very convenient. There is also an air conditioning unit in the room but it Is pretty loud during the night. Breakfast is simple with coffee, yogurt, bread, green apples, and cookies. The cleaning lady asks what type of coffee you want and she makes it for you. She didn’t seem friendly to us. When we departed with our bags and luggge, she looked at us but neither said goodbyes nor offered help with the luggage, which by the way we would decline the help should she offered. Overall, it was a nice stay for our family.
Stayed 2 nights in Aug 2018
Response from luca on 15 Aug 2018
kind sir/madam, thanks for your review, just one thing: we ARE in the city centre, in the hearth of the old historic town, but just outside the noisy crowd, but inside the real life of the local people, and the "real" Venice! What a pity that you put an anonymous review ...I could ask to my employed (that is always nice) what happened. Thanks

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this B&B by any chance. We booked the hotel in April and it did not say it is shared bathroom on the website description, we only found it out when the booking confirmation came out. We ended up paying a shared bathroom accommodation at a private bathroom price. We stayed for two nights, and given two sets of towers, every single tower has strong smell. The bed linen was worn out, we found wholes in it. The window in our room did not open and we have to rely on the noisy portable aircon to keep the ventilation. It was so noisy to sleep at night. The shared bathroom is clean.
Stayed 2 nights in Jun 2018
Response from luca on 8 Aug 2018
Kind guest, is very hard to answer to a anonymous review, are you sure to have put the review for the right place? Is well specify in every site that our bathroom is to be shared (the name of the room is "double room with shared bathroom" only a stupid don't understand...), our towels and linen is brand new...we change it entirely 3 month ago...and the same for the aircon...brand new silent machine..f you should write your name or date of staying you could help me to understand where is the problem, but sincerely ... like this...it seems a fake review...just read the other to understand if it is true or not..

10/10 Excellent

Imran Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd happily return here again.
This was one of my favourite places to stay on my trip around the north of Italy. Not only because of the absolutely perfect location (it's literally a 6 minute walk from Venice SL train station) but because it's in a secluded street so the noise and hustle and bustle of the main touristy streets is non existent. Topped with the lovely service staff and on the last day I got to meet tge owner and his family who were an absolute pleasure. This would be my go to place every time I go to Venice. Convenience, great room, very clean & incredible location and price. A win win!
Stayed 2 nights in Jul 2018
Response from Luca e Itala on 1 Aug 2018
Thanks a lot, we will wait for you with great pleasure.

10/10 Excellent

Min, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality as its best !!!
Stayed 2 nights in Jul 2018
Response from Luca e Itala on 1 Aug 2018
Thank you very much :-)))

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great BnB
Very clean room - the room was big and comfy with a effective air conditioning unit which kept the room cool enough to sleep in. Great breakfast, lots of choice!! Good location - very easy to get to the train and bus station. Luca was so welcoming and explained everything really well. It felt very homely.
Stayed 3 nights in Jun 2018
Response from Luca on 5 July 2018
Thanks a lot Charlotte, it was a pleasure having you here

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff, very safe ant quiet.
Great for first time travelers to Venice. Very quiet hotel, and staff who care.
Stayed 2 nights in Jun 2018
Response from Luca on 5 July 2018
Thank you!

2/10 Terrible

lindsay, usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
we arrived at the approximate check-in time. pressed the buzzer multiple times and no one answered, i then had to turn on my cell service to call the owners which cost more than the hotel itself. they let us in and showed us the room. they didn’t check our passports or make us sign anything. we just walked in and they said this is your room and left. it was a very old place, no ac, scratched up floors and very dirty overall. the “breakfast” that was included was a piece of toast and a slice of cheese. there was a fridge in the room, meaning we could store leftovers or something. we had put some packaged cheese from breakfast in the fridge during our stay. when it was time to check out, again, no one was there. we had a plane to catch which we ended up missing due to the owners never being there. we finally left and scheduled a new flight. after my flight i got texts from the owners harassing me, demanding i send them my credit card information to send them a “cleaning fee” of €50. The room was filled with ants, not our problem since the “hotel” provided the food, they also said the scratched up floors were our fault and insulted us while threatening to charge more, even though the hotel is very very old. There was no one at check in or check out, the place was very dirty and the owners were threatening and unprofessional.
Stayed 3 nights in May 2018
Response from luca on 31 May 2018
In the order: -We are not a hotel, we asked you the arrival time several times via email, by message, and trying to call, but you never replied ... hard to spend the whole day closed to wait for someone you do not know what now it arrives. - we did not ask for the documents immediately because you seemed very tired and we wanted to make you relax, we asked them the next morning (the law asks to do so within 24 hours). -The place is not old, it is ancient ... we are in Venice, in the heart of the historical center, in a seventeenth century building ... artistic heritage of the city ... maybe a trip to Venice is not what you are looking for ...? -Breakfast is much more than what you say, just read the other reviews. - the idea that since we give the breakfast you are allowed to spread the cheese on the ground is very strange ... I pay attention to the photos that show everything and have already been sent to those in duty. - When you go away very early in the morning, you do it taking the trouble to warn, and especially to make sure everything is paid ... you left without paying, and when I tried to contact you to ask for explanations you do not even have me responded. You are two young girls, I hope that life teaches you a bit of education and honesty. Thank you for using a useful tool like reviews for your stupid revenge.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great local B&B with comfortable rooms and good amenities. Luca and Itala are both welcoming and helpful. The B&B is within walking distance to some nice cafes, restaurants, train terminal, buses and of course, the tourist attractions sites. Would recommend!
Stayed 2 nights in Jan 2018

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

Jackie, Michigan

Liked: Cleanliness
Disliked: Property conditions & facilities
I understood that I did not provide arrival time, but Owner was home, and he did not answer the ring for more than 10 min. So, I called the number listed at bell, he was saying I was pushing wrong bell. However, I was pushing proper bell. Shower was broken even it was instructed to turn all the way to end until hot water come out. This was explained by owner. However it never come hot water. So, I must use other tab side which owner did not recommend to use it. Owner told me that stuff or his wife will ask me to show my passport, but they did not ask me to show. So, on the last day, stuff was claiming that I did not show my passport. This is poor communication. The restaurant recommended by owner was providing great food and service.
Stayed 2 nights in Oct 2017
Response from Luca on 22 Apr 2018
Kind Jackie, I'm sorry about the poor communication, we will try to get better. Thanks for the feed back ps we fix the bell that was broken ;-)

10/10 Excellent

Kim, Victoria Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and mysterious
Lovely staff , big rooms, good brekky and close to train perfect for our family of 5
Stayed 1 night in Sep 2017

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly B & B
Owners and staff were great. Breakfast was nice, they even cooked eggs to order.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great hostess, accommodating, friendly, we had to leave early am, gave us breakfast to go
Stayed 1 night in Jun 2017

6/10 Okay

Yuliya, RI

Liked: Cleanliness, staff & service, room comfort
Didn't like it.
Location is excellent. The room was ok, but insufficiently lit. Water pressure in the shower is almost nonexistent. Couple times we didn't have enough hot water for three of us to shower. Towels looked like they'd been washed 500 times and had a gray tint, some looked like they were washed in muddy water. I do not recommend purchasing breakfast. It is served quite late at 8:30. If you need to be at San Marco by 9, you will certainly miss it. On Sunday the breakfast arrived after 9. The food is basic supermarket cerial, bread, croissants, and yogurt. You could get a better breakfast at a cafe nearby. There is a table in common area with tea kettle, mugs, and water. But there was not a single tea bag there. We went out to get some teabags to a grocery market conveniently located within 2 minutes. Overall it could be a great place with better management.

8/10 Good

Marina, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it I would stay again!!!
Evening on the grand canal
Cute view from our room
Grand canal
Comfy bed

6/10 Okay

Mei Sum Diana

Disliked: Staff & service

8/10 Good

Jordan

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Caroline, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Very nice B&B. Lovely breakfast.Nice and central

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Venice is an amazing city. Our stay at San Giacomo made it even better. The staff was very friendly and accommodating. They allowed us to leave are bags during the day because of a late evening train ride. This allowed us to enjoy another great day in Venice. The directions to the hotel are easily followed but make sure you follow them. There is a short entry into a passage that you walk through. Don't be concerned about walking through it. The room was spacious for our family of 4 and the breakfast was good. Don't expect American portions in Europe.

8/10 Good

James, Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice 3 bedroom shared bath B&B in a scenic maze of pedestrian alleys. The best way to find this place is to use the municipal boat system's line #1 with the stop at Riva de Biasio, then head south. A compass is helpful, especially at night. The owners will send you walking directions if you ask. There is no indication of the B&B other than a note next to the door buzzer panel. This is a quiet area. The rooms are on the 2nd or 3rd floor. There is no elevator. The woman who cooked breakfast (toast, cereal, fruit, juice, toast w/diced tomatoes, cheese, coffee) was helpful. A nearby restaurant knew the location of the B&B. This place is clean and comfortable. Checkout is at 10:30 but we were permitted to leave our bags there; we retrieved them later.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort