Swissotel in Varna

"The room was much bigger than expected"

"I booked a room with a window and I was given a basement room that stunk of cigarette smoke and two tiny windows (30cms x 30cms) either side of a bulkhead. The windows let in dust and dirt from the street and also cigarette smoke from people smoking outside. When I mentioned that I had booked a room with a window, I was shown a 2/F room that should have been the one I booked but was told that I had to pay an extra 100 bucks. No thank you! The aircon worked well and the shower was nice with good pressure and hot water but the room needed a little refurbishment. Definitely not what I expected. The smoke was horrendous. My guess is that it had gotten into everything (bed, covers, cushions, curtains so it's difficult to get rid of the smell unless you rip everything out. "

"The ressort, the hotel staff , the view, the food menu, parking, location in front of the beach and maine tourist atractions in the area...."

"Great stay! Very good hotel and vakue for money! Amazing customer service, especially offered by Sylvia at reception and FB Manager!"

"Great location, excellent breakfast, helpful staff"

"Great location next to the Sea Gardens and the Main Street for Bars and Restaurants . Hotel is about a 40 minute walk to the main bus terminal. Staff are friendly and polite. Clean and comfortable rooms with a good breakfast. Cannot fault this hotel after a 2 night stay. "

"I had a great time , great location good options for restaurants around the hotel and in the hotel . Will definitely come again. "

"The hotel is very nice and in a beautiful area. Carpets and rooms smell a little like cigarettes and it is not well staffed for a hotel of this caliber — ie nobody at front desk, nobody answers phone, take your own luggage, grouchy towel ladies, etc. if you’re okay with that, which I was, this place was great."

"l like this hotel quality room bed also big space."