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"The room was very smelly and the sheets did not seem clean. The staff was exceptionally nice though."

"Very comfortable beds, good price and location. "

"The staff was exceptionally nice, but the property itself is in dire need of updating. The room was also not clean - we had a blanket on the floor, which picked up an awful stench from the rug. The TV was also very old and small and had a terrible picture."

"Great and helpful staff. Corridor next to the pool area should be moped up more often or provided with floor drains to keep it more dry."

"Room was dirty jaquzzi was nasty gritty old falling apart water leaking"

"It was overall nice "

"Very unkept building, hallways and rooms. The ceiling was falling down in the hallways and room. The bathtub was crack and pipes to water handles in the tub were exposed. The beds were stained and had cigarette burns and the toilet had a loogie spit in it. Extremely large pot holes in the parking lot. If I could rate it zero, I would. Staff was friendly and did provide a refund with no issues. "

"My room was very clean. My coworkers’s room smelled like an ashtray so he requested another room after further discussion they did move him. There is some maintenance items that need to be taken care of in these rooms and the fact there is no broadcast TV only smart TV apps that you have to log into with your own information I was not particularly enthused about. Also, they should note that the garage has a height limit. Luckily, we came in with my vehicle and left our installed vehicle offsite. There was only 16 people staying at the hotel that night in the in-house restaurant appeared to be not open due to lack of customers which was disappointing because that was one of the factors why I chose that hotel for my coworkers."

"The Hilton Scranton is a first rate hotel in the midtown. It is easily used for business in town."