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"Though the property we booked at Expedia was not what we expected as the description was unclear and Four adults could not stay in the bungalow suite the property gave us another room at no expense Their goal is to make you happy with your stay"

"This is such a beautiful place in every way and we always love it here. Everything is very special and it is wonderful to spend time in this tranquil setting. "

"Property was lovely, clean, and well presented. Great amenities, food was delicious, and the staff were very friendly "

"No VIP upgrade. No freezer in the room. No teapot in the room and the one we got, had different power socket"

"Nicely renovated room. Staff was very friendly and helpful."

"This pristine and beautiful property took our breath away upon arrival. Five star service and amenities abound. Our suite was stunning and well appointed. We felt as if we stepped back in time and were reminded of what outstanding service and accommodations should be like ~ a much needed respite after a busy week in Florence. The restaurants were outstanding. Top notch property and my husband referred to Borgo Santo Pietro as the most beautiful hotel he’s ever stayed at. So very grateful. The Heils"

"Good"

"This property was beautiful and the staff was excellent! Everything was very clean and the shopping was amazing. We would love to stay here again! "

"Our stay was off season so staff was light. What staff was there did excellent job and incredibly friendly and helpful. Property was very clean except light over stove. It’s close to the beach so floors get dusty quick. It was perfect for our pets. Beds are only OK. The pillows wonderful. Had to have maintenance up 3 times to fix flusher on toilet, fixed by 2nd day for rest of stay. Small water heater means rinse, turn off water, shampoo/soap, turn on water to rinse. I’m sure ok for summer months, but during winter it’s cold. Recycling required but only 1 small trash bag per kitchen and bath provided. Encourage facility to provide the means for recycling. Within walking distance to beach, store, and restaurants. Only complaint is we managed to book our stay during the biggest party in Italy. Went on for 3 nights with no intervention from management or security. No sleep for 3 nights due to parties lasting until 4:30 / 5:00 am. Really made it tough for us to get going during the day after no sleep. For the money it is a good place. "