Spa Hotels & Resorts in Valparaiso from AU$130

"When I went to the room the door was pooped open by the security latch. There were people all over the hotel who could easily just walk into the room since it was not locked. I entered the room and immediately noticed two puddles of water on the floor of the main room. The door to the room wouldn't close properly or lock. I went back to the desk and requested another room. I explained the reasons and the gentleman said nothing other than "here's your new room number". I went to the new room and was again disappointed in cleanliness and the overall room. The TV had some satellite service that said "not available at this time, check back later." What channels did work were limited and confusing. The toilet and sink had hairs and dirt on them. The shampoo container mounted in the shower was empty. And dirty. The refrigerator was smelly and dirty as was the microwave. The refrigerator was literally sitting on a padded bench, not a table or stand but a padded bench. The mattress was old, uncomfortable and sank in at the foot of the bed. You literally could not sit on the end of the bed. It sank down. I went around to several other hotels to try and find somewhere else to stay. Unfortunately I paid through Expedia and was not able to get a refund for this booking. There was not much availability and what was available was outside of my price range. I was genuinely concerned fot the safety of my car and property inside. To be safe I completely emptied it out both nights I was there."

"Nice room"

"The entire hotel reeks of cigarette smoke, unfortunately. Additionally, when I checked into my room, I noticed the toilet seat wasn’t clean. Thankfully, I travel with wipes, so I was able to make it work without involving the front desk. Decided to take the stairs and found trash on at least three floors. Won’t stay here again, sadly."

"bath tub extremely old with cracks and im diabetic, window screens broke it, desk chair broke it MARIHUANA ALL HOTEL SMELL AND WE HAVE OUR CHILDREN,.aire conditionining dirty. Oir.room smell horrible."

"Yea"

"this hotel was horrible sheets where nasty room was extremely dirty no one at the front desk half the time the hotel is under construction it should not be open at all had to switch my room out three times do to tvs not working everything is out dated nd dusty i wouldn't recommend my dogs to this hotel honestly "

"Room was clean, but mini-fridge (room 305) was rather loud, and disturbed sleep. Staff was cordial and efficient."

"Yes"

"House keeping never came to clean my room and get the trash out so It had to stay in there for my entire stay, room smelled of the food and trash the entire stay. Management really didn’t do anything but offer points on my Marriott account. The bath tub stopper was broken so hard for me to bathe my 1 year old. The shampoo conditioner and body wash was broke off wall and just sat on floor next to tub "