Skip to main content

Hotel Casa Esmeralda

2.0 star property
Multilingual staff at Hotel Casa Esmeralda provide essential travel assistance while guests stay connected with complimentary in-room WiFi

Choose dates to view prices

Located in the business district, Hotel Casa Esmeralda offers practical conveniences for travelers, including laundry facilities and free WiFi in every room. Guests can rely on the helpful multilingual staff for concierge services and assistance with booking tours and tickets.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
The current price is AU$61
21 June - 22 June
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Exterior
Diego De Almagro Valparaiso
Valparaiso
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
8.2 out of 10, Very good, 426 reviews
The price is AU$110
22 May - 23 May
Diego De Almagro Valparaiso
Compare similar properties

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Casa Esmeralda pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Casa Esmeralda?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Esmeralda on 21 June 2026 start from AU$61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Casa Esmeralda?

This property doesn't offer parking.

What time is check-in at Hotel Casa Esmeralda?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Casa Esmeralda?

Checkout is at 11:00 AM.

Where is Hotel Casa Esmeralda located?

Situated in the historical district, this hotel is steps away from Turri Clock Tower, Concepcion Lift and Mirador Paseo Gervasoni. Casa Mirador de Lukas and Paseo Atkinson are just steps away. Puerto Station is only a 5-minute walk and Bellavista Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 22 out of 36 reviews
Rating 8 - Good. 12 out of 36 reviews
Rating 6 - Okay. 2 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

Reviews

Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place with great staff
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, property conditions & facilities
Clean room and usefully equiped.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, clean, very nice decoration, pretty unexpensiv...
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and went above and beyond to ensure I had a good stay
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

David

Great price and location, clean and functional
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property, comfy beds, helpful staff, no sign on the entrance, look for coffee shop next to the steps
Stayed 1 night in Feb 2025
Verified

8/10 Good

Loui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, and perfectly located. Only downsides were loud construction noise early in the morning (not the hotel’s fault), the neighborhood feels a bit sketchy at night, and no housekeeping during a 3 night stay which I was told is now normal policy. Still a solid choice if those things don’t bother you.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Aluizio

Liked: Cleanliness, staff & service
The hotel is very new and clean, easy and polite check in. The location is very good at day (although it's hard to find the entrance at first), close the main tourist places. At night it seems to be dangerous. Even at day we saw a car with a broken window very common in the neighborhood). It has no parking nearby so you have to park 10 minutes by foot. For reference, look for Ipanema Club, in Google maps and there will be an access ramp to the parking lot. We went there at night with the gate closed, but someone showed up and opened for us.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, well decorated, super clean and comfortable. I just didn't like much the surrands. Had to park the car a few blocks away and I didn't feel safe to walk there in the evening.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Great location. Mix-up with payment meant I got a cash refund and not a credit card credit. Annoying. Otherwise, everything was perfect.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great value and a good lodging option if you have to be in Valparaiso. The hotel is clean and very organized inside, and the staff is very friendly and professional. The surrounding area was a little scary for my wife and I. This hotel is in the middle of the busy Valparaiso business and port activities. Be alert for opportunists overall. Upon arrival we suffered a "blown tire", where a pedestrian approached our car at a stop light and punctured one of our tires with a specialized instrument. I felt there was something wrong, so I was careful and didn't stop. I kept going and did not stop until I arrived at the hotel, a safe place.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

José

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, convenient area, clean and comfortable room.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Bien située. Personnelle très aimable. Je reviendrai ici. Tres recommanadable.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Kaunis, vanha rakennus hyvällä paikalla lävellä nähtävyyksiä ja ravintoloita. Sisältä kuitenkin moderni ja siisti, tosin IKEA-tyylinen "uusi ja halpa (mutta toimiva)". Ei siivousta alle 4 päivän vierailuille. Hyvä ja edullinen pesulapalvelu. Saapumispäivänä lähettivät myös viestin ja pyysivät saapumisaikaa ja toivottivat tervetulleeksi mutta silti ketään ei ollut paikalla avaamassa ovea kun saavuin. En tosin tarvinnut odottaa kauan. Ikävämpi juttu oli kun ovikoodi oli vaihtunut kun toisena iltana tulin illalla takaisin. Tästä olisi pitänyt kertoa etukäteen (olivat tosin lävettäneet uuden koodin Whatsappiin, mutten tiennyt etsiä sitä enkä myöskään illalla kaupungilla ollut on-line). Tämä oli pahin epäkohta enkä pidä hotellia erityisen turvallisena. Huoneen ovi ei mene automaattisesti lukkoon, ulkopuolelta voit kokeilla onko se lukossa, mutta sisäpuolelta et. Vastaanotto auki vain 9-21 enkä pidä neljän numeron koodia ulko-ovessa riittävänä takuuna (on monta tapaa nähdä koodi tai päästä sisälle toisten vieraiden ovenavauksella) Muuten mukava ja ystävällinen paikka
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo lugar

Quarto limpo, localizacao bem no centro de Valparaíso, perto do elevador para a parte turística e perto de bares e restaurantes.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Gilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortável com espaço adequado e com boa localização. Atendimento ágil e cortês.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El ruido de la locomoción que pasa justo afuera era lo unico malo
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

M maría Victoria

Liked: Property conditions & facilities
Lo incómodo de la zona es que el hotel no tenga estacionamiento ya que son muy caros
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein sehr schönes renoviertes Hotel im historischen Viertel.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Francisco

Liked: Cleanliness, staff & service, room comfort

Estabelecimento sem placa de identificação

Localização no centro, local que pode trazer riscos ao turista após o entardecer. Não havia identificação da propriedade por meio de placa/letreiro, o que trouxe muitos incovenientes na sua localização. Tivemos de perguntar a várias pessoas onde estava o estabelecimento. A atendimento prestou informação errada para o acesso ao certo (parte alta da cidade onde estão as atrações), afirmando que o funicular estava funcionando, o que não era verdade. As instalações do quarto são novas e de boa qualidade.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

ELIA MARIANA TOSCANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, muy cómodo, bonito y limpio. Además la atención fue excelente. Definitivamente vovería
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recomendable

Excelente ubicación, hermoso diseño interior, limpieza a full, atención de calidad de su personal.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Helena Gabriela

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ARIEL

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Clayton

Stayed 1 night in Dec 2025