"We were very unpleasantly surprised by our experience at the Best Western Plus Executive Inn. The price was right and location fit our needs. Our initial impression of the building was it appeared clean and well maintained. The kids enjoyed the pool area.
Our issues were mainly in our room. When we were going to sleep, we noticed our sheets/pillows smelled strongly of B.O.. Our kids were already asleep so there was no point to call the front desk for help. The other major problem was we booked based on 5 people. 2 adults and 3 kids. The room came with 2 x Queen beds and a pull out couch, which should have accommodated our needs. The problem was the pull out couch was unusable. I've never seen a pull out couch in that much disrepair. We were in room 121. I implore management to check out the mattress and see if it's even remotely usable. I promise you. It is not.
Because of this we had to sleep in a small queen bed with our youngest and there was no room for all three of us. I barely slept at all because of this. The whole point of the room was for sleep and I didn't get any. Just a sleepless night in a B.O. smelling bed."
"The room smells damp. The white window curtain never closes. The room is dark and not enough light in room. Bathrobes are stained with yellowish color, towels are dirty with stains on them. Bedsheets are old and worn out. Lots of noises from the room above if they use the bathroom or jetted tub. Break fast is a joke. "
"The hotel has become a pot smokers paradise.
The pictures don't do justice online. Place is definitely a 2 or less star in my opinion.
I paid $200 per night and it felt like a cheap motel.
Elevator always smelled like Marijuana.
In a four night stay we changed rooms at 11:00 pm as the adjoining room, there was pot smoking going on. The smell was so strong in our room that we couldn't breathe.
This is not even an area where there should be a parking charge. It's $15 per night.
Absolute disaster.
Cheap one ply toilet paper."