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"We enjoyed our 2 night stay. The large bath has some issues with being clean...maybe it is just old. Breakfast has a lot of choices, but half is Japanese style. The room was comfortable."

"Great location to buy famous local tea. Safe free parking lot."

"Comfortable room with private onsen. Attentive staff. Beautiful property. Free ice cream, tea and coffee. Delicious Western and Japanese breakfast "

"The warmth of the staff was amazing, the bed, room, and amenities are nice too."

"Lovely food both dinner and breakfast the stuff was very nice too "

"Excellent traditional experience, onsen is great and the traditional food sets (both breakfast and dinner) are very nice. Only problems I had overall were maintaince going on during my stay (landscaping and some light building work), and some parts of the building are showing their age (especially in the onsen and lobby areas). Bonus note, some of the hole in the wall restaurants nearby are excellent and the rual area nearby is great for a break from the big cities (it has that fresh air countryside feel)."

"The Hamilton is a unique fusion of British Stately Home turned Inn, and Japanese hot spring spa. It sits on the steep side of a hill, making the entry challenging for those with mobility limitations. Once inside, however, the building is fitted with ramps and an elevator. Staff are alert for arrivals, come to the parking lot to help position the car and bring your luggage inside. Check-in takes place seated in elegant chairs in the parlour, with a choice of juice or sparkling wine to refresh you from your journey. The staff takes the necessary information and explains the options before escorting you to your room while carrying your bags. Everything in the hotel is retro style, including the plumbing (except the modern elevator). Rooms are spacious with large comfortable beds and a generous sofa. The only complaint I had was the height of the beds, which were actually much lower than normal, making it a little difficult to get up if (like me) you're over a certain age. Breakfast was included in the room charge. Rather than the usual hotel buffet, this is a sit-down affair in a spacious room reminiscent of an English college refectory. It features several removes, including fruit, yoghurt, soup, eggs, meats, fish, and breads. It could easily be mistaken for an English manorial guest house, except that everything is in Japanese, with optional yukata for one's appearance in the dining hall. (Due to health issues, we did not visit the hot springs, of which there are two.)"

"The ceramic bathtub was very comfortable!"

"I’ve got a very serious burn injury during my stay at this hotel while using the private hot spring facility provided. And unfortunately none of the staff appeared to understand English well enough to handle the situation."