Upper Carlton Hotels, St. James

"We came for our honeymoon and it was perfect! The food was amazing, the stay was pleasant and the view from the room was the best! "

"As our flight was delayed 6 hours, we didn’t arrive until 10 p.m. and everything was closed at the hotel. Departed at noon the next day, but did manage to walk around the property and checked out beach area which was limited, thus we would likely choose another location next time as we like longer beach walks. Room was very spacious and clean with large sliding doors and windows overlooking road vs waterfront, but was not a problem. Expensive for a short one night stay for what was offered."

"As a business traveler, this hotel was great. It had everything I needed, even though I did not get time to use the gym and pool. It is well-located (across the street from the beach) so that you can walk to the boardwalk and some really good restaurants (Big up Salt Cafe for crusted fish, Tapas for the view, Coco's breakfast if you want to feel like you are on vacation) or towards Bridgetown - 2.5 kms - if you are not easily frightened by cars zipping by while sidewalks disappear and reappear. Also close to the quirky museum with Rihanna's umbrella. I found it expensive - for example, 35 usd for breakfast buffet - but frankly most things were expensive in the tourist economy at the tail end of the high season. It was really handy for me that the hotel has a taxi desk in the lobby with very cheerful drivers ready to meet your needs."

"Nice property with great staff. The food however is very bad. Stay here and eat somewhere else."

"This hotel is extremely small spa wasn’t available or working not much food selection very quiet. You can hear a pin drop. Definitely not a spot to celebrate birthday mainly for older seniors. Had to go to the Sister hotel Acura which was bigger and better we did the Sps service over there but the lady at the front was rude. We came in and said good afternoon we have an appointment for 1 o’clock and she looked us up and down and said your appointment is for 115. I said I know that I arrived early because I know there are forms to be filled out .. not a hello good afternoon no greeting at all."

"Food was not that good at buffet Sushi and steak restaurant were great Staff not super helpful with organizing excursions or explaining hotel eating hours No food available from 3-5 "

"Beautiful beach, large rooms, easy access to the rest of the island. "

"The internet service was fast. Staff was very friendly."

"The housekeeping did a very very bad job. Did not clean the room well. Also the aisles and the stairs were always dirty. The housekeeping were also not friendly and did a very bad job at putting clean towels. There was always lacking some. Also did not change the bedsheet as supposed to. I must say, 2 of the staff members were very friendly and kind. Ms. Rosita from the front desk and mr. Adrain from the security. Adrian was the sweetest. Also very helpful. They definitely stood out. I loved the beach view. That’s why very unfortunate that the hotel is in such a bad state. It definitely needs to be upgraded. "