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Hotel Chalet Swiss

3.0 star property
Guests sip coffee at the on-site café or relax in the garden at this hotel, which offers luggage storage and multilingual staff.

Choose dates to view prices

Just steps from Mystery Rooms, Hotel Chalet Swiss welcomes travelers with breakfast options and a coffee shop for morning fuel. After exploring, visitors can relax in the sauna, connect via in-room WiFi, or enjoy downtime on the garden terrace with its scenic views.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Bar
  • Housekeeping
The current price is AU$294
includes taxes & fees
12 Feb - 13 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.6 out of 10
Good
(5 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Fan
Private bathroom
Hairdryer
Electric kettle
Cable channels
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony

Superior Twin Room, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Heating
Free rollaway/extra beds
TV
Fan
Private bathroom
Hairdryer
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Heating
TV
Fan
Private bathroom
Hairdryer
Electric kettle
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room

In-room safe, cots/infant beds, free WiFi

Superior Twin Room

Highlights

Heating
TV
Fan
Private bathroom
Hairdryer
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Heating
TV
Fan
Private bathroom
Hairdryer
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Living area

Family Quadruple Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
TV
Fan
Private bathroom
Hairdryer
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 4
  • 4 Single Beds
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About the area

Located in Unterseen, Hotel Chalet Swiss is near a train station. While the natural beauty of Lake Thun and Lake Brienz can be enjoyed by anyone, those looking for an activity can explore Mystery Rooms. Jungfrau Park and Bussalp are also worth visiting. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like hiking/biking trails nearby.
Visit our Unterseen travel guideOpens in a new window
Map
Seestrasse 22, Unterseen, BE, 3800

What's nearby

  • Alpine Garden - 6 min walk - 0.6 km
  • Mystery Rooms - 11 min walk - 0.9 km
  • Hoeheweg - 11 min walk - 1.0 km
  • Kunsthaus Interlaken - 11 min walk - 1.0 km
  • Interlaken Casino - 16 min walk - 1.4 km

Getting around

  • Interlaken West Ferry Terminal - 8 min walk
  • Zurich Airport (ZRH) - 122 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Aarburg Cafe - ‬6 min walk
  • ‪Bebbis Restaurants - ‬7 min walk
  • ‪Spatz - ‬8 min walk
  • ‪X-Port West - ‬9 min walk

About this property

Hotel Chalet Swiss

Hotel near Mystery Rooms
Consider a stay at Hotel Chalet Swiss and take advantage of a free breakfast buffet, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a bar.
Additional perks include:
  • Self-parking (surcharge), bike tour information and concierge services
  • Tour/ticket information, laundry services and a front desk safe
  • Smoke-free property, a lift and secured bike storage
Room features
All 52 rooms feature comforts such as free WiFi and safes.
Extra amenities include:
  • Heating and fans
  • Bathrooms with baths or showers and hairdryers
  • TVs with cable channels
  • Cots/infant beds, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 5 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle storage
  • Bicycle tours
  • Sauna
  • Ski storage

Family friendly

  • Cot (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • 2 buildings
  • Built in 1862
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle

More

  • Fan
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Construction work in underway on an adjacent street. Guests booked in the 'Single Room' categories may have obstructed views due to construction.

Renovations and closures

The property will be renovating from 2 February 2026 to 6 February 2026 (completion date subject to change). The following areas are affected:
  • Lift
  • Hallway
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets stay for free

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50 per day.
Cots (infant beds) are available for CHF 15.0 per night

Payment types

Important information

Optional extras

  • Self-parking fee: CHF 5.00 per day
  • Crib (infant bed) fee: CHF 15.0 per night
  • Rollaway bed fee: CHF 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Chalet Swiss Unterseen
Hotel Chalet Swiss
Hotel Chalet Swiss Unterseen
Hotel Chalet Swiss Hotel
Hotel Chalet Swiss Unterseen
Hotel Chalet Swiss Hotel Unterseen

Frequently asked questions

Is Hotel Chalet Swiss pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hotel Chalet Swiss?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel Chalet Swiss on 12 Feb 2026 start from AU$294.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Chalet Swiss?

Self-parking is available for CHF 5.00 per day.

What time is check-in at Hotel Chalet Swiss?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Hotel Chalet Swiss?

Checkout is at 11 AM.

Where is Hotel Chalet Swiss located?

Situated in Unterseen, this hotel is within a 15-minute walk of Tourist Museum and Mystery Rooms. Alpine Garden and Hoeheweg are also within 15 minutes. Interlaken West Ferry Terminal is 8 minutes by foot and Interlaken West Station is 8 minutes.

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Reviews

Hotel Chalet Swiss Reviews

8.2

Very good

8.8

Cleanliness

7.8

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 74 out of 172 reviews
Rating 8 - Good. 52 out of 172 reviews
Rating 6 - Okay. 28 out of 172 reviews
Rating 4 - Poor. 13 out of 172 reviews
Rating 2 - Terrible. 5 out of 172 reviews

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, the view was nice and we enjoyed the breakfast
Stayed 2 nights in Nov 2025

8/10 Good

Ming t

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Friendly staff Great view from our balcony
Stayed 4 nights in Oct 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Love that sauna and cozy feel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Fabiano

Liked: Cleanliness, amenities, property conditions & facilities
The location is great, The hotel is excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Bit of a last minute booking at a great price. Great room especially for solo travelers ✌️
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel, chalet-style made the Switzerland trip even more special. Perfect location a nice walk to the train station ot bus stop right across the street. Walking distance to restaurants, COOP and a pharmacy. On the same street as the bus going towards Thun as well. Staff at the front desk were amazing and helpful for any questions or issues we had. Area was so quiet too. Breakfast had enough options for food. Price of the hotel was decent.
Stayed 4 nights in Oct 2025

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
An excellent value and comfortable stay. The rooms were clean, the breakfast was great, and the location was fantastic. I would happily recommend this hotel to anyone.
Stayed 2 nights in Jun 2025

10/10 Excellent

anjelica

Liked: Cleanliness, amenities, property conditions & facilities
Nice people, great location, and was clean
Stayed 4 nights in May 2025

6/10 Okay

Hugo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Really nice view and very friendly staff, ultra clean bathroom but you need ear plugs ( they provide it in the bathroom) because we could hear almost every sound coming from the room next to us.
Stayed 1 night in Jul 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly the facilities we just okay.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option near Interlaken West

Cozy, comfortable, with friendly staff, good breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Swiss Stay

A true Swiss style hotel. It had great character. Our room was large and hotel only 10 minute walk from Interlaken West train station. Friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and nice accommodations. Friendly and helpful staff. Highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful walk to the center city but in a much quieter location. Only negative is lack of air conditioning but I must say, you get used to not having one fairly quickly
Stayed 1 night in Jun 2025

10/10 Excellent

Katrina

Room was good with a Mountain View. Couldn’t wait for breakfast so was given food to take with us. Luggage stored until later.
Stayed 1 night in May 2025

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was excellent. Very good and cooperative staff. The hotel is also located within walking distance to the city center. The rooms were neat and clean as well as the staff was highly helpful for all support required.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Lovely stay

Amazing location, easy parking, friendly staff. Pet friendly in that it allows dogs (but could do with better pet friendly breakfast location during rainy weather. Eating outside or taking breakfast to room on paper plates is not ideal). Pillows are terrible. Has everything you need though.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Great hotel, very family orientated. Amazing views from the rooms, which were warm and comfortable. Only downside was not a lot odlf parking, but the hotel provide bus passes to get to and from the bars/restaurants and all the tourist hotspots.
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Property has a beautiful garden and picnic area. View from our room balcony was a great picture of Interlaken West. Breakfast was very good (free!) and staff attentive and informative. Hotel is decorated with beautiful period photos and antiques.
Stayed 1 night in Oct 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay but breakfast area a bit on small size. Staff very friendly
Stayed 3 nights in Sep 2023

8/10 Good

Dayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and straight forward. Room a good size. Breakfast options good and nice dinning location. A nice touch offering us a bottle of water to take away at check out.
Stayed 2 nights in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and cozy. We arrived on a hot day and used the supplied, much-needed fan to move the air around. The staff members were friendly and helpful and the breakfast buffet ample.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property is older, it had everything that we needed. It was quiet, and the breakfast was nice. We had the family room that had two single beds on the first floor with two single beds upstairs. The room was small, but it was adequate. I really loved opening the windows to let the fresh air in during the month of April. The window and the ceiling was leaking water just a little bit. But it was taken care of by the maintenance guy after we had reported it to the front desk.
View during our breakfast.
The hotel. Check-in is in the back of this building.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay and will be back again
Stayed 3 nights in Sep 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy rooms, nice woodwork
Stayed 4 nights in Sep 2025