University City Hotels, Charlotte

"Room was outdated. Definitely needs to be upgraded "

"The room was clean but didn’t have cart or person to help us with luggage. Also we have an electric vehicle and there were NO charging stations. The staff was nice."

"We live in town but wanted to be closer to uncc for graduation, have a relaxing dinner and get a good nights sleep, we ended up with the wrong room, a king instead of two beds, our hvac was so loud we could not sleep. Our phone in the room didn’t work, so we could not call down for room service or anything else for that matter, which I thought felt unsafe, when I called from my cell phone I would get transferred and then disconnected, finally i wentt down to place the order, an hour or so later I had to go back down and check on it, 20 more minutes it showed up. It was two chicken ceasar salads, when my daughter showered the hot water was scalding hot that she could not shower properly and neither could I, I let the front desk know and nothing happened. The relaxing night before graduation was a mess and of course no refund for anything.. definitely would not recommend"

"very clean room staff was excellent and treated me like family"

"It was all fantastic including the owner from tinitraid "

"Clean rooms"

"Full breakfast bar. Didn't get a chance to take advantage of the managers evening hospitality time but will make sure to plan on that next stay."

"great stay"

"I loved the vibe and ambience of the hotel. Also loved the lobby was on the rooftop and had welcoming drinks. I think the price was fair for the location, cleanliness, and amenities."