Top Hotels Near Universal City Dog Park in San Antonio from AU$67

"Great"

"My room was not cleaned and trash was not taken out "

"Very friendly people even the cleaning staff who did our room was extremely kind and did s as great job and staff also very accommodating and kind "

"Room was clean and we were given complimentary water and granola bars. The closet had plenty of space and hangers for our things. For any questions we had the response time was very quick. We absolutely love the loft. "

"We planned a trip to San Antonio to visit family and friends and decided to try a rental using VRBO. When we arrived at the house we noticed broken blinds through the front window which did not make a great first impression. When we opened the front door I could immediately see the kitchen window had a horizontal crack, when I went up to photograph the damage I seen dried food stuck to the floor in front of the stove, my wife inspected the bathroom and bedrooms and witnessed stained linen along with live and dead bugs on the floor of the bedroom. I also noticed the furnace filter closet was partially open, when I opened it I seen dirt dust and hair around the filter, after inspection of the filter it was dirty and water soaked. This house was damaged and filthy and needs repair before ever being listed again. I immediately asked for a full refund of 803.50 however, I was only given a partial payment of 639.03. I asked both VRBO and the renter for a full refund but am being told by the renter that Is up to VRBO to refund the full amount and by VRBO it’s up to the renter to refund the full payment. Renter beware!"