Apartments in Umm al Quwain

"The staff was friendly and good. The accommodations were OK. It wasn’t an inexpensive hotel. Very affordable."

"Excellent"

"Do not go here. It is not the Rixos you expect, with a buffet you would expect from a European 1 star hotel. No snacks or other food so if you bring children pack your own."

"Nice place. Just problem is walls are thin."

"Better food quality, more staff, less crowded dining areas"

"Yes"

"The room was not cleaned, there were hairs left in the bed from the previous guest. The bathroom has mold."

"Good"

"Not Family Friendly, Extremely Poor Experience I wish I could give negative ratings. Even one star feels too generous. I traveled with my family, including my parents and 1-year-old child. I specifically chose this hotel and paid extra for a suite with kitchen facilities so we could comfortably prepare meals for our child. This decision turned out to be a mistake. At check-in, we waited 3 hours past the official time with no queue management. Guests arriving after us were given rooms first. Despite informing them we had a young child and had traveled internationally, there was no urgency. We missed our planned evening. We had requested adjacent rooms in advance but were given rooms on different floors without notice. This made things very difficult with a toddler. The key card system was a mess. Only two cards were given for two rooms, and elevator access required them. When we requested another card, one of the existing cards was silently deactivated, causing repeated issues and multiple trips to reception. Extra beds promised in the booking were not provided at check-in. Several essential amenities didn’t work: * Washing machine * Intercom * Power outlets * Stove We had to repeatedly follow up with multiple departments. It felt like we were managing the hotel ourselves. Because of the power and stove issues, we couldn’t prepare food for our child. Even heating water was delayed by over 3 hours, which was extremely stressful. "