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Novotel Ulaanbaatar

3.5 star property
Hotel in Ulaanbaatar with 5 restaurants and fitness centre

Photo gallery for Novotel Ulaanbaatar

Enjoy a meal in our spacious restaurant with multiple seating areas, a bar counter, and dining tables.
Relax in a spacious room with a large bed, nightstand, and seating area offering a city view.
Relax in style with comfortable seating and a spacious atmosphere.
Relax by the pool surrounded by lounge chairs and take in the view.
Welcome to DuVin, where a stylish entrance sets the tone for a luxurious stay.

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Room service
  • Air conditioning
The current price is AU$219
includes taxes & fees
3 Aug - 4 Aug

Room options

Check availability for these dates

Tonight

July 30 - July 31
Check availability for tonight July 30 - July 31

Tomorrow

July 31 - Aug 1
Check availability for tomorrow July 31 - Aug 1
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Hairdryer
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

7.6 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, Multiple Beds

1 bedroom, minibar, in-room safe, desk

Standard Twin Room, Multiple Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Sofa bed - double
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Map
Baga Toiruu 6, Th Khoroo, Ulaanbaatar, 14201

What's nearby

  • National University of Mongolia - 5 min walk - 0.4 km
  • Mongolian Natural History Museum - 6 min walk - 0.6 km
  • National Museum of Mongolia - 8 min walk - 0.7 km
  • Sükhbaatar Square - 9 min walk - 0.8 km
  • National Academic Theatre of Opera and Ballet of Mongolia - 16 min walk - 1.4 km

Getting around

  • Ulaanbaatar Station - 14 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 54 min drive

Restaurants

  • ‪Food Exchange Ulaanbaatar - ‬2 min walk
  • ‪Caffé Bene - ‬2 min walk
  • ‪BBQ Chicken Restaurant - ‬4 min walk
  • ‪Modern Nomads - ‬1 min walk
  • ‪Pho House - ‬3 min walk

About this property

Novotel Ulaanbaatar

Hotel located in Downtown Ulaanbaatar
A coffee shop/cafe, dry cleaning/laundry services and a bar are just a few of the amenities provided at Novotel Ulaanbaatar. For some rest and relaxation, visit the sauna or the steam room. At the 5 on-site restaurants, enjoy lunch, dinner, light fare and Regional cuisine. Free in-room WiFi is available to all guests, along with a gym and a business centre.
You'll also enjoy perks such as:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and 2 meeting rooms
  • Concierge services, coffee/tea in reception and a 24-hour front desk
  • Luggage storage, a lift and a banquet hall
Room features
All 192 rooms have comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Flat-screen TVs with cable channels
  • Free infant beds, coffee/tea makers and heating

Languages

Chinese (Mandarin), English, Japanese, Mongolian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: USD 15 for adults and USD 8 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bier House
  • Duvin
  • FOOD EXCHANGE
  • GOURMET BAR
  • JADE GARDEN

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Pool loungers

Accessibility

  • Lift

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; check-in end time: 11:30 AM
Early check-in subject to availability
Early check-in fee: 30 per cent of room rate
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 15 for adults and from USD 8 for children
  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 5)
  • Early check-in fee: 30 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Property is also known as

Novotel Ulaanbaatar Hotel
Novotel Ulaanbaatar Hotel
Novotel Ulaanbaatar Ulaanbaatar
Novotel Ulaanbaatar Hotel Ulaanbaatar

Frequently asked questions

Does Novotel Ulaanbaatar have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Novotel Ulaanbaatar?

As of 30 July 2025, prices found for a 1-night stay for 2 adults at Novotel Ulaanbaatar on 3 Aug 2025 start from AU$218.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Ulaanbaatar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Ulaanbaatar?

Limited spots are available.

What time is check-in at Novotel Ulaanbaatar?

Check-in start time: noon; check-in end time: 11:30 AM. A 30% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Novotel Ulaanbaatar?

Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Novotel Ulaanbaatar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 70 per vehicle applies.

Where is Novotel Ulaanbaatar located?

Located in Downtown Ulaanbaatar, this hotel is within a 10-minute walk of Migjid Janraisig Sum, National University of Mongolia and Dashchoilon Khiid. Mongolian Natural History Museum and Sukhbaatar Square are also within 10 minutes.

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Novotel Ulaanbaatar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 117 reviews
Rating 8 - Good. 37 out of 117 reviews
Rating 6 - Okay. 9 out of 117 reviews
Rating 4 - Poor. 4 out of 117 reviews
Rating 2 - Terrible. 3 out of 117 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Eugene

Liked: Cleanliness
Easy walk from Sukhbaatar Square
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable,clean, and everything worked as expected. Staff were fabulous. Highly recommended.
Stayed 2 nights in Jul 2025

10/10 Excellent

josephine

Liked: Cleanliness, property conditions & facilities
Excellent customer service! Air-conditioning working! Very clean and bed very comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern rooms, well designed. Friendly staff, central location with shops and restaurants nearby.
Stayed 2 nights in Jan 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good amenities, wonderful shower with big towels. Buffet is very good: high quality, wide selection of dishes. Gym is clean and well apportioned.
Stayed 1 night in Nov 2024

10/10 Excellent

dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night after long trip and just before starting a tour. Place was great, and we got the rest we needed.
Stayed 1 night in Jul 2024

10/10 Excellent

Beat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff
Stayed 1 night in Jul 2023

8/10 Good

William

Liked: Amenities
The staff was very responsive and patient as we struggled through language
Stayed 3 nights in Aug 2024

8/10 Good

Jeremy A

Liked: Cleanliness, staff & service, amenities
This is a nice hotel. Comfortable facilities. Walkable from downtown, but not in the lively areas.
Stayed 2 nights in Aug 2024

4/10 Poor

josephine

Disliked: Amenities
On June 22, 2025, Staff not transparent regaring air-conditioning not working on my day of check in from a long flight.. When i presented the problem, they made me feel like i didnt know how to turn on the a/c .I was finally moved to another room and still had same problem. Then did they admitted the air-conditioning was an ongoing problem in the hotel. On Juyl1, 2025, I checked in again after my last day of tour. The room a/c wasn't working again. I had to go down to front desk and ask for a/c to be checked. Then did they only inform me a/c wasn't working. The front desk manager stated it was not their fault! but the hotel's fault. I asked for a portable fan. The Manager said they will provide the portable a/c when available and could not guarrantee an availability.
Stayed 1 night in Jul 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mongolia

A quick stop before an epic tour of Mongolia. Staff were extremely helpful and friendly!
Stayed 1 night in Jun 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good . Specially all the staff was very kind and helpful.
Stayed 5 nights in Aug 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in Ulaanbaatar. New and modern rooms and common areas. Walk me to many good restaurants.
Stayed 3 nights in Aug 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and. Lean room
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel , pleasant staff

Came with 22 athletes from Canada . Great experience
Stayed 1 night in Jul 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

After a long trip round Mongolia, the hotel was a welcome retreat. The front desk staff were very helpful. The bed plus pillows were amazing. Great shower too. I was also able to get my laundry done quickly at a reasonable cost. I had a lovely dinner in the main restaurant attended to by a very pleasant and efficient waiter.
Stayed 1 night in Mar 2023

10/10 Excellent

Wonkyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the center
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The sound of sewage is very loud. Day and night. Cleaning is also just so so
Stayed 8 nights in Jun 2024

10/10 Excellent

Samy

Liked: Cleanliness, staff & service, property conditions & facilities
Is ok
Stayed 2 nights in Jul 2023

8/10 Good

Albert

Liked: Cleanliness, staff & service
I was on 16th floor, which was nice but WIFI didn’t work, I had to come to the lobby to use WiFi, also phone in the room never worked
Stayed 5 nights in Aug 2024

10/10 Excellent

Lawrence

Ac broken. Road construction in front of hotel 24 hrs
Stayed 2 nights in Jul 2023

4/10 Poor

Hiromi

Disliked: Amenities, property conditions & facilities
Heating was supposed to be turned on in October, but was not fully functional. Once late at night (3 people) and once early in the morning (1 person) came to my room suddenly without notice (door was opened with a card key). I did not let them into my room. I checked with the hotel and they said that the staff went to my room to check the heating, which is only done late at night, but it was very scary.
Stayed 1 night in Oct 2023

6/10 Okay

Steph

Liked: Staff & service
Excellent staff, poor upkeep. First room i was assigned (junior suite), door card reader did not work. Engineer was called in to open the door with the master key, and i was told not to leave the room, or i would not be able to reenter. Promised to fix it next morning. Found 2 empty plastic bottles, not cleared from previous guest, and water not replenished. Ordered room service since i was trapped in the room, the young man who served me was very polite and helpful. Next evening after returning from my activities, card reader still not able to work. After some time they moved me to another suite (upgrade). Overall rooms are spacious and comfortable but dated.
Stayed 4 nights in Aug 2024

8/10 Good

Simon

Stayed 2 nights in Jun 2025

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025