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""Yes, the room was spotless. Housekeepers Clinton and Mohamed were very polite and provided excellent customer service. They cleaned our room and offered outstanding service." "

"From the moment we arrived at Diani Reef Beach Resort & Spa, the staff made us feel genuinely welcome and looked after. Every member of the team was warm, attentive and incredibly professional – nothing was ever too much trouble. What stood out most for us was how personal the service felt: friendly smiles, remembering our preferences, and always checking that we were comfortable and enjoying our stay. They created a relaxed, homely atmosphere while still being very efficient. The room was spotless and well presented, the grounds are beautifully kept, and the facilities are excellent – but it’s really the people who take this hotel to another level. We left feeling very well cared for and would happily return. Highly recommended."

"Yes, enjoyed my stay "

"We were allocated a very spacious room with 2 4 poster beds . Also had a sunny balcony on the mornings Rooms were cleans every day with fresh towels and free bottles of water supplied "

"Beautiful cottage with beautiful Ocean view."

"Excellent and friendly staff. Clean room, modern in the block we stayed in. Large 4 pools, 3 restaurants. Nice beach area . "

"Everything was as advertised and super respectful front desk staff "

"Cooperative staff, comfortable room. A good bar and restaurant."

"beautiful property"