Neptune Village Beach Resort & Spa All Inclusive
4.0 star property

Beachfront property with relaxing spa services
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Neptune Village Beach Resort & Spa All Inclusive

Photo gallery for Neptune Village Beach Resort & Spa All Inclusive

Outdoor pool, pool umbrellas, pool loungers
In-room safe, free WiFi, bed sheets, alarm clocks
Suite
Delicatessen
Lobby

Overview of Neptune Village Beach Resort & Spa All Inclusive

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
The price is AU$309
Price available on 8/5/2024

Explore the area

Map
Diani Beach, Galu Kinondo, Diani Beach, 80400
  • Popular LocationDiani - Chale Marine National Park and Reserve1 min walk
  • Popular LocationDiani Beach5 min walk
  • Popular LocationGalu Kinondo7 min walk
  • AirportMombasa (MBA-Moi Intl.)93 min drive
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Room options

Deluxe Room, Garden Area

Highlights

Balcony
Air conditioning
Fridge
TV
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Premium Room, Garden View

Highlights

Balcony
Air conditioning
Fridge
TV
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Deluxe Room, Oceanfront

Highlights

Balcony
Air conditioning
Fridge
TV
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
TV
Premium bedding
Ceiling fan
Separate bedroom
  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Room, Garden Area

Highlights

Balcony
Air conditioning
Fridge
TV
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

About the area

Diani Beach

Located on the beach, Neptune Village Beach Resort & Spa All Inclusive is in Galu Beach, a neighbourhood in Diani Beach. The area's natural beauty can be seen at Diani Beach and Diani - Chale Marine National Park and Reserve. Looking to get your feet wet? Windsurfing and sailing adventures can be found near the property.

What's nearby

  • Diani - Chale Marine National Park and Reserve - 1 min walk
  • Diani Beach - 5 min walk
  • Galu Kinondo - 7 min walk
  • Kaya Kinondo Sacred Forest - 7 min drive
  • Tiwi Beach - 39 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 96 min drive

Restaurants

  • Java House Diani - 10 min drive
  • Coast Dishes - 11 min drive
  • Havana Bar, Diani Beach - 8 min drive
  • Karibu Restaurant - 4 min drive
  • Fullmoon Night Club And Lounge - 7 min drive

About this property

Neptune Village Beach Resort & Spa All Inclusive

Upscale all-inclusive property located in Galu Beach
A free breakfast buffet, a poolside bar and a terrace are just a few of the amenities provided at Neptune Village Beach Resort & Spa All Inclusive. With a white sand beach, sunloungers and scuba diving, this property is the perfect place to soak up some sun. Treat yourself to a body wrap, a body treatment or a massage at 5enses Sea Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Regional cuisine. Enjoy on-site activities, such as snorkelling, archery and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a garden.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Tennis courts, a front desk safe and coffee/tea in reception
  • Wedding services, a billiards/pool table and a 24-hour front desk
Room features
All 78 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • TVs with cable channels
  • Balconies, fridges and electric kettles

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Sailing
Snorkelling
Windsurfing

Land activities

Tennis
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Theme parties

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–9:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bustani
  • Karamu

Things to do

  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • Tennis
  • Windsurfing

Family friendly

  • Children's pool
  • Free babysitting
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Lift

More

  • 165 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Neptune Village Beach
Neptune Village Beach Resort
Neptune Village Beach Resort All Inclusive Ukunda
Neptune Village Beach Ukunda
Neptune Village Beach Resort Spa All Inclusive
Neptune Village Beach Resort All Inclusive
Neptune Village Beach Resort & Spa All Inclusive Diani Beach
Neptune Village Beach Resort Spa All Inclusive
Neptune Village Beach All Inclusive
Neptune Village Beach Resort & Spa All Inclusive Diani Beach
Neptune Village Beach Resort All Inclusive Diani Beach
Neptune Village Beach All Inclusive Diani Beach
Neptune Village All Inclusive

Frequently asked questions

Does Neptune Village Beach Resort & Spa All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Neptune Village Beach Resort & Spa All Inclusive?

As of 23 Apr 2024, prices found for a 1-night stay for 2 adults at Neptune Village Beach Resort & Spa All Inclusive on 24 May 2024 start from AU$308.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Neptune Village Beach Resort & Spa All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neptune Village Beach Resort & Spa All Inclusive?

Self-parking is free at this property.

What time is check-in at Neptune Village Beach Resort & Spa All Inclusive?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Neptune Village Beach Resort & Spa All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Neptune Village Beach Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, sailing and more.

Where is Neptune Village Beach Resort & Spa All Inclusive located?

Nestled on the beach, this Galu Beach property is within a 5-minute walk of Diani - Chale Marine National Park and Reserve and Diani Beach. Galu Kinondo and Kaya Kinondo Sacred Forest are also within 3 miles (5 km).

Neptune Village Beach Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 28 reviews" "
Rating 8 - Good. 12 out of 28 reviews" "
Rating 6 - Okay. 6 out of 28 reviews" "
Rating 4 - Poor. 3 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

7.0/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Way too many flying insects on, yes, on the food. Flies at the dessert stations...flies at the tables when eating. Hot tubs are accessible only when purchasing spa services. And the hot tubs were tiny, fits 2 only. I did not feel comfortable using the beach, too many unknowns approaching you. Insect, fruit flies in the rooms. Light switches are confusing.
Stayed 7 nights in Jul 2023

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so very friendly and helpful!
Stayed 4 nights in Feb 2023

8/10 Good

Darnis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and spa
Great food staff friendly. Some repairs need around property. The spa was one of the best I have gone to.
Stayed 4 nights in Feb 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying in Neptune. I booked a room at Neptune Village again however it was closed at this time due to covid. We stayed in a room in the “village” but all the facilities are closed. We used all the facilities in the “palm.” The first we arrived, all meals were ala Carte as there wasn’t many guests staying. On the second day and onwards, the meals were buffet. The rooms are spacious however it definitely needs an upgrade. We stayed in Room 8 which has the best view of the sea and the palm amenities. The staff was fast when replying to my queries and requests.
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice place for a holiday, especially good for families with young children. The towels and bed sheets are worn out, shower has litttle pressure and the swimming pool closes at 6pm everyday for treatment - no wiggle room here. Its understandable for the safety of the children, but the adults miss out on hanging around the pool and bar pool till late. Overall, good place to stay
Stayed 3 nights in Dec 2018

10/10 Excellent

Ruben, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most beautiful experience in all my life ;-) GREAT!
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Basic but had a relaxing break
Probably would not go back but was ok. Needs better deco and more efficient bar staff.
Stayed 7 nights in Dec 2017

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, and fairly good accomodation arrangements. The staff was awesome!
Stayed 2 nights in Nov 2017

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay for couples, families, & groups
Neptune is a fantastic place to stay- easy to get to from ukunda or mombassa (longer drive). The hotel is right on the beach (though all the beach chairs are on the grass above the beach), and the beach is gorgeous and well maintained. Security is always around. There are multiple restaurants, bars, and even a snack bar, to ensure everyone's needs are satisfied. Activities organized during the day and at night for those that are interested, water sports, fitness.. The hotel staff is extremely kind and attentive. they will come ask if you need anything, even when laying on lounge chairs, and will provide support as needed. I got sick one day and most staff came to see me to ask how I was feeling, were attentive to food and drinks as I needed...incredible. Some even speak german, french and various other languages.. Any of the three neptune hotels on sight are great-and interconnected.
Stayed 2 nights in Jun 2017

8/10 Good

hatim, mombasa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
nice hotel
pleasing experience, would go back if rate is lower.

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0
Address
Diani Beach, Galu Kinondo