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"Room is spacious and comfort. Staff is kind. Hot spring area is clean and good. Location super great. Walking distance from JR station"

"Friendly and helpful staff. Rooms were decent sized with some basic amenities. Property amenities were basic too but suited our short stay needs. No complaints! "

"We loved this hotel. We stayed in the premium room on the ground floor and it was spacious and beautiful with a terrace. The kagura performance is a short walk away and highly recommended to book in advance. Hotel provides cushion for you to use while watching the performance. The Cambodian waiter at the hotel during dinner was very polite and friendly. The lady who checked us in was also very helpful she Even offered to go to our room to help us turn on the YouTube channel for our child was we could not figure out the remote buttons in Japanese. Parking onsite is easy and plenty. Short drive to the gorge. Do book dinner in advance as it’s not possible to add on during check in. We would love to come back soon. "

"Nice hotel with private hot spring. Transportation is convenient, walk a few minutes to the bus terminal."

"The staff is very nice and the location is lovely. I got a free gift (a small pouch) when I checked in. My room was spacious and had a kotatsu which I really appreciated because it got suddenly cold outside. I also was able to enjoy two really beautiful and relaxing outdoor private baths! Breakfast had an amazing view and was delicious. They even gave me a hot pack when I checked out because it was cold outside. I really like the area and I’ll definitely visit again. "

"I absolutely loved staying here! The onsen was perfect after a day of driving. The style of the hotel is really cool, and the staff were extremely friendly and helpful. Motorbike parking was available and the room was comfy and warm. It's a short walk into town, but nothing too difficult. "

"Excellent restaurant with a fantastic buffet breakfast. We stayed in one of the "Kumo" rooms which had nice views of Mount Aso. Would recommend to others."

"Everything is done correctly and attention to details are second to none. I would suggest they limit the age of young children as they can be noisy and annoying screaming and running around the resort."

"This was my third stay, and once again, it was above my expectations! The atmosphere is great, the food is excellent, and the staff are wonderful. I will definitely be back again."