Twin Lakes Village Hotels, White Lake

"The township surrounding the hotel was experiencing a water issue during my stay, which I only learned about upon check in after a long trip, leaving me no options for other accommodations. I felt the staff for the duration of my stay was not very welcoming. The room was clean. That’s about all I can say. "

"Look for what you pay here vs the other hotels, it is usually a great deal. Sometimes prices spike on the weekends. It's not new, not in exceptional condition, doesn't sparkle when you walk in however, it is usually a bargain and it is generally clean. It is an old property but I have stayed there many times and it is fine if your not looking to be wowed !"

"Breakfast was good and fresh and parking was good "

"No complimentary breakfast. Didn’t even have breakfast at all for guest. The receptionist was gossiping about another guest. I didn’t like that, the coffee area in the room wasn’t restocked with coffee, creamer, or stir straw. The light above the chair didn’t work. The body wash was empty. The sink knobs had dirt and mold around the base. "

"Good"

"Staff was not very accommodating,the rooms them self were very lack luster"

"We showed up during an emergency water outage and the room was not quite ready; however they were determined to make it right without and even asking and just upgraded to suite. So, double review in one lol The suite is fully equipped with a kitchen just bring the food. Excellent choice when staying for UWM Live!"

"Staff at check-in was very helpful; staff at restaurant was great; housekeeping staff was fantastic. The furniture in the lobby was filthy-I was surprised because I've stayed here for years when I traveled to this area. The beds were comfy. Parking garage was nice. I wish they had a microwave in the rooms like some of their competitors. Overall, pretty decent experience. "

"Horrible smelling, horrible customer service, I had panic attacks and no one helped me even when I called the front desk 7 times."