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Le Palace Hotel

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Featured image
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Indoor pool, outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas

Overview of Le Palace Hotel

Le Palace Hotel

5 out of 5
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
COMPLEXE CAP GAMMARTH,BP 68, La Marsa, Tunis Governorate, 2078

Explore the area

  • Popular LocationLa Marsa Beach1 min walk
  • Popular LocationNorth Africa American Cemetery and Memorial6 min drive
  • Popular LocationMuseum Dar el-Annabi6 min drive
  • AirportTunis (TUN-Tunis - Carthage Intl.)23 min drive

Choose dates to view prices

About this area

La Marsa

Located in La Marsa, Le Palace Hotel is connected to the convention centre. Carthage Museum and Cité de la Culture are cultural highlights, and some of the area's notable landmarks include St. Louis Cathedral and Habib Bourguiba Avenue. Salammbo Oceanographic Museum and Dah Dah Happy Land Entertainment Park are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • La Marsa Beach - 1 min walk
  • North Africa American Cemetery and Memorial - 6 min drive
  • Museum Dar el-Annabi - 6 min drive
  • St. Louis Cathedral - 8 min drive
  • Palais Ennejma Ezzahra - 9 min drive

Getting around

  • Tunis (TUN-Tunis - Carthage Intl.) - 23 min drive

Restaurants

  • Coffee Shop — 1 min walk
  • Le Snack — 1 min walk
  • Les Ombrelles - 3 min walk
  • Café Journal - 14 min walk
  • Le Grand Bleu - 17 min walk

About this property

Le Palace Hotel

5-star beach hotel with a conference centre
Spend the day playing on Le Palace Hotel's private white sand beach then return to dine at one of the hotel's 2 restaurants. All 252 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies, minibars and satellite TV.
Le Palace Hotel offers 252 forms of accommodation with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels.

Bathrooms include a separate bath and shower with a deep soaking bath, bidets, complimentary toiletries and hairdryers. This La Marsa hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: TND 30 for adults and TND 15 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Shopping
  • Spa services

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Arabic
  • English
  • French
  • German

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms 10

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Ayurvedic treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property – May 2016
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathtub
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
This property will be closed from 1 July 2021 to 31 December 2021 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: TND 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
  • Shuttle transfer per adult: TND 40 (one-way)
  • Shuttle transfer per child: TND 40 (one-way), (from 2 to 11 years old)

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: TND 30 for adults and TND 15 for children (approximately)
  • Airport shuttle fee: TND 50 per person (one-way)
  • Airport shuttle fee per child: TND 50 (one-way), (from 2 to 11 years old)
  • A pet fee will be charged
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palace Hotel La Marsa
Palace La Marsa
Palace Hotel La Marsa
Palace La Marsa
Hotel Le Palace Hotel La Marsa
La Marsa Le Palace Hotel Hotel
Le Palace Hotel La Marsa
Hotel Le Palace Hotel
Palace Hotel
Palace
Le Palace
Le Palace Hotel Hotel
Le Palace Hotel La Marsa
Le Palace Hotel Hotel La Marsa

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 25 out of 86 reviews
5 - Excellent 29%
Rating 4 - Good. 18 out of 86 reviews
4 - Good 21%
Rating 3 - Okay. 20 out of 86 reviews
3 - Okay 23%
Rating 2 - Poor. 11 out of 86 reviews
2 - Poor 13%
Rating 1 - Terrible. 12 out of 86 reviews
1 - Terrible 14%

3.7/5

Cleanliness

3.5/5

Staff & service

3.5/5

Amenities

3.3/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
All services and facilities are shut down (no room service, no dining, etc). The pool hosts daily independent parties blasting music from 2pm to 11pm making impossible to relax. Parts of the hotel are not lit inside making feel not that safe to walk around alone at night since there are very few residents. Additionally, staff are extremely rude and have called my room at 1am to settle a bill from the bar.
Stayed 3 nights in Aug 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worse experience I ever have my entire life traveling
Stayed 1 night in Jul 2021

1/5 Terrible

Stayed 1 night in Jul 2021

3/5 Okay

Business traveller
Friendly staff.
Stayed 10 nights in May 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly specially the ladies who were very willing to help by any means
Stayed 2 nights in Dec 2019