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Siete Deseos

3.0 star property
Hotel with free breakfast, near Tulum National Park

Photo gallery for Siete Deseos

Exterior
Outdoor pool
Dining
Point of interest
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Habuc

Habuc

Habuc

Highlights

Air conditioning
Ceiling fan
Private bathroom
Daily housekeeping
In-room safe
Desk
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Amaite

View from room

Amaite

Highlights

Air conditioning
Ceiling fan
Private bathroom
Daily housekeeping
In-room safe
Desk
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Av Coba entre Chedraui y La Cruz Roja, Carr. Tulum Boca (600m Chedraui), Tulum, QROO, 77710

What's nearby

  • Tulum National Park
    3 min drive - 3.6 km
  • Gran Cenote
    4 min drive - 5.0 km
  • Tulum Mayan Ruins
    6 min drive - 4.2 km
  • Playa Paraiso
    8 min drive - 5.7 km
  • Las Palmas Public Beach
    6 min drive - 5.0 km

Getting around

  • Tulum Intl. Airport (TQO)
    49 min drive

Restaurants

  • Starbucks
    8 min walk
  • La Coqueta
    7 min walk
  • Boston’s Tulum
    3 min walk
  • Carl's Jr.
    7 min walk
  • Azul Cafe
    4 min walk

About this property

Siete Deseos

Hotel near Tulum National Park
Located close to Las Palmas Public Beach and Playa Paraiso, Siete Deseos provides free continental breakfast, a terrace and a garden. In addition to a restaurant, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Smoke-free property, tour/ticket information and a water dispenser
Room features
All guest rooms at Siete Deseos boast comforts, such as air conditioning, in addition to
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • Ceiling fans, daily housekeeping and desks

Languages

English, Spanish

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Interior

Holiday Inn Tulum By IHG

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 26 reviews
The price is AU$124
includes taxes & fees
21 Aug - 22 Aug
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Siete Deseos LHMG Hotel Tulum
Siete Deseos LHMG Hotel
Siete Deseos LHMG Tulum
Siete Deseos LHMG
Oten Tulum
Siete Deseos Hotel
Siete Deseos Tulum
Siete Deseos By LHMG
Siete Deseos Hotel Tulum

Frequently asked questions

Does Siete Deseos have a pool?

Yes, this property has an outdoor pool.

Is Siete Deseos pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Siete Deseos?

Self-parking is free at this property.

What time is check-in at Siete Deseos?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Siete Deseos?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Does Siete Deseos provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Siete Deseos located?

Located in Tulum City Center, this hotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins and Las Palmas Public Beach. Playa Paraiso and Gran Cenote are also within 3 mi (5 km).

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Siete Deseos Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 42 out of 101 reviews
Rating 8 - Good. 36 out of 101 reviews
Rating 6 - Okay. 11 out of 101 reviews
Rating 4 - Poor. 7 out of 101 reviews
Rating 2 - Terrible. 5 out of 101 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice place, some noise from the road in the bungalow style rooms. Great staff!
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
When we arrive, our booking in Expedia wasn't on their system, so we had to wait for a while. The room is good, a little smell of humidity but not bad. Big bed very comfortable, a/C working fine.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
No hot water in the shower. No lights in garden over the night. No place to put soap and shampoo in the shower. Pool water is too cold. Breakfast is TERRBLE! Milk & White bread?? Really!? I won’t return to this “hotel” and I suggest to people find other options instead of this.
Stayed 1 night in Mar 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Covers all the basics

The bed was comfortable, and the shower got hot water. The location was great, you can walk to both downtown and the beach from here. Hot coffee and toast doesn’t really qualify as breakfast, but it’s nice nonetheless. Thanks for having bikes to rent too.
Stayed 6 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
A cute place worth the price. Convenient location. Bikes were for an extra charge for staying guests. The shower ran weakly and took a while to get the hot water, and the sink didn't work correctly (we had to change a room). Staff was overall friendly and willing to assist, although not all of them.
Stayed 8 nights in Jan 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would not go again

The room smelled of mold and we felt trapped. there was blood on the sheets which we told them to chang but they didn’t for 4 days. the receptionists were completely uninterested in the guests and we were also sick for a day from the eggs from the breakfast. The pool was dirty and was not cleaned until the last day. Other common areas were dirty. Felt like no one cared about the hotel or its guest
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Don’t stay here!!

Our room was super humid and mouldy. We complained and was offered another room, which was only a little bit better. It was still hard to breathe properly in there and the smell was awful! The staff that night treated our complaint with arrogance and was very rude. He kept misinforming us about the possibility of a refund and we were under the impression that he was not truthful during our correspondence as well as his correspondence with hotels.com. They ended up not giving us a refund, but we ended up leaving days earlier as the state of the room was not meant for living in!
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but lovely!

It was much cuter and better than I thought. Loved my staying there. Friendly staff and its near to the downtown, beach and many more. It would be nice if they could have WIFI in the pool area instead of the lobby as the lobby was so small (only two seats). It'd be nice if I could rest by pool and checking my emails, posting social media etc.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Inte lika mysigt som på bilderna

Det ser mysigare ut på bilderna än vad det är i verkligheten. Det ligger precis vid en jättestor väg och det var väldigt ljudligt i rummen. Första natten vaknade vi och hade en död mus nedanför sängen. Det kändes inte rent där
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the staff and the bike rentals on property. The hotel was neatly kept and close to town center and the beach.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comoda la habitacion y bonita, buena relación costo servicio, lo unico malo es que el letrero del hotel no es muy visible.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto mucho su ubicación porque está cerca y además hay transporte de varios tipos cerca
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicacion buena y da una sensacion diferente de estar en la selva
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, ubicación e instalaciones regresaría sin problema y ya es la segunda vez
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Quiet property. Lot of mosquitoes in our room and a heavy smell coming from the water and canalisations.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I LOVEDDD THISSS HOTELLL !! The stafff is amazing. Thanks to Oliver I was able to find a place to stay after I found out my hote was close once I arrived to tulum. The hote is literary in the middle of every where. It’s beautiful overall. The breakfast was a big plus. They where there for anything I wanted and needed !! Very affordable too
Stayed 4 nights in Apr 2019

8/10 Good

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
Stayed 1 night in Apr 2019

10/10 Excellent

Steve, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fantastic for such a low price. A definite upgrade over the local hostels. The location was convenient to just about everything in Tulum. The room was large and simple- a big comfy bed, A/C, a fan, some shelves, and a desk. The Wifi worked well both in the room and in the courtyard area. The floors are concrete, but we're very clean throughout my week long stay. The walls don't insulate sound very well, but even in my room next to the office, there was rarely anyone making any noise. There were quite a few mosquitoes in the room, and the had a feast, but friend of mine that stayed at a high end resort on the beach had the same issue. By far the best part was the staff. Raquel and Oliver really made me feel at home, wether they were making me free breakfast and tea in the morning after a great night of sleep, or greeting me at 7am after a long night of partying. I would stay there again, maybe requesting a room further towards the back of the property for a little more privacy. If you're looking for an inexpensive place to stay while you explore a of Tulum (pueblo, beach, cenotes, ruins), give them a shot. The money you save on the room can go a long way towards other activities in the area.
Stayed 7 nights in Apr 2019

10/10 Excellent

Nessde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo muy padre la estancia muy agusto solo les hace falta tener cuidado con los insectos que salen por el estilo del hotel, pero excepto ese detalle estuvimos muy agusto
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! The hotel is a great location. The complimentary breakfast was so delicious and convenient. Friendliest staff always so welcoming!
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was absolutely pleased with this hotel, the staff and our stay. My wife and I stayed in bungalow #4 upstairs. I called about two times prior to our arrival to confirm if the rooms had A/C and they were super kind. Upon arrivals the front desk was very accommodating and sweet. Oliver is my absolute favorite! He helped us throughout our entire stay and was super amazing! I will definitely be staying at this cute little hotel again!
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien.................................................................................
Stayed 1 night in Mar 2019