Tsumago Honjin Tours and Activities

Overall can only rate it OK and not sure if would want to stay at this hotel if I do visit Nagoya again. Distance: ok ‘quite’ near to malls and Nagoya station, however if to drag luggage from station to hotel vice versa there is a challenge with the distance. Avoid underground walkway as is up and down stairs. Cleanliness: I was surprised on the hotel eco efforts, sure no cleaning to be done on daily and they will replace towels, provide the tea and bottled water. Do note the replaced new towels are placed inside plastic bag so not sure how this help with their eco claims. The ‘new’ towels are not that clean have spotted hair on the towels in the plastic bag 3 times during my 5 nights stay. Amenities are the very basic ones. Room: central aircon and super super hot, basically like no air ventilation. I was given a corner room facing the road and I must say sound proof very bad super noisy from the road traffic. The saving grace will be the staff at the reception, very helpful team.

Matches the description. Would come again!

For the room comfort, condition and cleanliness, I would have ranked this hotel with 4 stars, but this was my only stop in Japan where I encountered a very impersonal and unhelpful service, both during check in and during breakfast. Otherwise, the location of the hotel is conveniently next to a train station that is only a couple of stops from the main Nagoya station. There are several dining options within walking distance. The room was nice with a view of the city, with the only drawback being that the sink is separated from the room only by a roller blind. The breakfast was fine in terms of food quality and selection, but way overpriced and extremely chaotic and unpleasant due to the arrangement of the dining room.