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"Our stay was overall great. The hotel has great amenities, delicious food and comfortable bed. I would appreciate if the staff would smile a bit more :)) "

"The woman who greeted us at the reception desk (Jana) was so friendly and welcoming. It was a treat to meet her."

"Great atmosphere, nice restaurant, beautiful surroundings, although isolated. Poor room service, they just removed the garbage, beds were a mess always, not much English speaking, some yes, but it was not easy to get around."

"Very friendly staff. Nice location. Good breakfast. "

"Struttura pulita, ottimo ristorante, super colazione. Personale gentile. Piscina, bowling,disco, tennis, barbecue, splendido. È un hotel a tre stelle ma ne vale almeno quattro da non perdere"

"5 stars for all staff, absolutely excellent service, nothing was a problem!!! We have excepted much more from the food though, using frozen vegetable in meals, meals which should be served as hot was almost cold, instant taste in meals, etc... We had the same poor experience with food at hotel Konsel. It seems like both hotels in area are aware of being only ones with restaurants and are not bothered about quality of food...It is shame as mountain food has always been the best quality. "

"Super friendly and helpful staff, my husband and I got some trouble on our way to Jesenik, and the staff was super understanding and pacient with us! Loved the facilities, definitely a place to rest and decompress. The pool and sauna are amazing, and the views from there during the winter are incomparable. We will come back for sure! Loved it here!"

"Good place to stay, clean and large rooms, good breakfast, great location. A pity that English is mostly not an option. "

"Clean, Cosy and Nice"

"Great location right next to the park and very good and friendly service. "

"Ett litet mysigt hotell. Rent o snyggt och fina rum. Helt klart ett vackert ställe Tyst och lugnt på natten"

"My husband & I love staying at Dr. Irena Eris Hotel. We truly enjoy being there."

"I prepaid the stay partly by redeeming Expedia reward points, partly with a credit card. However the property billed me upon checkout, apparently for the value of the redeemed points. This was a very unwelcome surprise."

"Great price for what you get. Overall excellent. "