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"Wellness and pool, helpful reception staff, location, view, quiet rooms, plenty of parking"

"This place is a wonderful hidden gem. There was nothing at all that didn’t stand out as excellent. We will most certainly be coming back!"

"Super friendly and helpful staff, my husband and I got some trouble on our way to Jesenik, and the staff was super understanding and pacient with us! Loved the facilities, definitely a place to rest and decompress. The pool and sauna are amazing, and the views from there during the winter are incomparable. We will come back for sure! Loved it here!"

"This was a great place for the area, the owner personally comes and checks you in, and is easy to contact if necessary. He was very accommodating to our needs. We visited from Canada, and found our bachelor room to be more spacious then what the pictures showed. I was worried at first with the pictures/ limited angles, but I was pleasantly surprised. The mattresses were very comfortable, and the kitchenette had everything we needed! My only recommendation would be to take better pictures of the accommodation, because it was a very cute place! "

"Great price for what you get. Overall excellent. "

"The woman who greeted us at the reception desk (Jana) was so friendly and welcoming. It was a treat to meet her."

"5 stars for all staff, absolutely excellent service, nothing was a problem!!! We have excepted much more from the food though, using frozen vegetable in meals, meals which should be served as hot was almost cold, instant taste in meals, etc... We had the same poor experience with food at hotel Konsel. It seems like both hotels in area are aware of being only ones with restaurants and are not bothered about quality of food...It is shame as mountain food has always been the best quality. "