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Reviews of Pelican Spa

2.5 out of 5
Pelican Spa
306 S Pershing St, Truth or Consequences, NM

Reviews

8.0

Very good

Rating 10 - Excellent. 207 out of 483 reviews" "
Rating 8 - Good. 137 out of 483 reviews" "
Rating 6 - Okay. 72 out of 483 reviews" "
Rating 4 - Poor. 43 out of 483 reviews" "
Rating 2 - Terrible. 24 out of 483 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot springs. Fun area to walk, good restaurants nearby. Friendly and helpful staff. Enjoyable. I will stay again but probably in the main building next time closer to the springs.
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
If you know T or C, you'll be fine here.
Stayed 1 night in Apr 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Was good, great soaking hot sei gs tubs. Quaint retro place. rooms could use new beds and some paint
Stayed 2 nights in Apr 2024

8/10 Good

Elisa

Travelled with family
Liked: Cleanliness, staff & service
We loved this quirky place. It was everything the reviews said and more. It felt like home away from home with more color. Stay here!
Stayed 2 nights in Apr 2024

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Small and quiet
Stayed 1 night in Apr 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each of the rooms that i saw werea diffdrent color and theme. I felt very comfortable in the room as well as out doors. The staff was very nice and accomidating. No complaints.
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa J. Van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Pink Pelican
Stayed 5 nights in Apr 2024

10/10 Excellent

Angel o

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hot spring and comfy apts
Stayed 1 night in Mar 2024

10/10 Excellent

Aldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very relaxing and nice looking with vibrant colors.
Stayed 1 night in Apr 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
It's been 3 years since I stayed here and the property looks great! They've painted and the outdoor areas are beautiful. Little upgrades here and there. Only downside is kitchens in units are missing alot of essentials. I'll definitely return to Pelican Spa!
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. We would stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you:)
Stayed 1 night in Mar 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Always a pleasure. Sometimes you find the Pelican, sometimes the Pelican finds you. Staff always amazing. Town always quiet and everyone leaves everyone alone. We will see each other again.
Stayed 1 night in Mar 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Mar 2024

8/10 Good

Svetlana

Liked: Staff & service, property conditions & facilities
Fun stop for a night. Love the colorful paint even if the rooms are outdated and worn. Somehow this added charm. The baths were fun and hot as advertised. The lay out is a little confusing when you look at it online but everything is close together and convenient when you are there in person.
Stayed 1 night in Mar 2024

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 2 nights in Mar 2024

4/10 Poor

Regina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The door required a key to lock/unlock from inside, which felt like a fire hazard, and the only window was painted shut. Property was dirty, and had a distinct mildew smell. We weren't spending much time there, so we didn't bother complaining.
Stayed 3 nights in Mar 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service
Please, please, please buy a new mattress and pillows. I can’t speak for all rooms but mine was dilapidated.
Stayed 4 nights in Mar 2024

10/10 Excellent

Reynaldo

Travelled with partner
Liked: Staff & service
First time there and we had a great time!
Stayed 1 night in Mar 2024

6/10 Okay

Debra

Stayed 1 night in Mar 2024

4/10 Poor

Gabriela, El Paso

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Great location but the property needs serious updating. The bed linens smelled old and used. Walls were cracked and everything in unit was just very outdated. TV was the size of a computer monitor. Did not like that the shower was outside with little to no privacy. Would not recommend or stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Candie

Stayed 1 night in Feb 2024

4/10 Poor

Laura, Albuquerque

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the walls are paper thin. I paid more to get a nicer room in the dragon suite.. DON'T. I've stayed here 4 times and this will be the last time staying at this property. Dirty, staff wasn't friendly. A far cry from any spa, I've never liked their bath houses I soak elsewhere. Just disappointed. Had no sleep due to neighbor's all nighter in bed.
Stayed 1 night in Feb 2024

10/10 Excellent

Philip

Stayed 2 nights in Jan 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property fixed up like the 1960s. Nice people. Great soaking experience. Been there twice and will go back again
Stayed 2 nights in Feb 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Great roperty unique and fun! Old style accommodations! Hot spring tubs were great! Great staff! Check it out!
Stayed 1 night in Feb 2024

10/10 Excellent

Laura, El Paso

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property! Like the zen decorations and the courtyard! Great for relaxing and soaking in te private hot spring water rooms😋
Stayed 3 nights in Feb 2024

4/10 Poor

Sheila

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming place, we stayed in "the Loft" it had incredible beautiful art and fixtures. Very nice to soak in the hot tub after a long drive. Very friendly and helpful staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place for a soak! The tubs are very large and deep. The courtyard is inviting and clean, the shared great room and homey feeling are great!!
Stayed 1 night in Jan 2024

8/10 Good

Toma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road work made it very inconvenient - no fault of the facility. Rooms could have better heat.
Stayed 2 nights in Jan 2024

6/10 Okay

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must see
Stay at the actual spa for tje best experience. Friendly staff, beautiful tiwn, warm, cozy hot springs. Retro, colorful design. Within walking distance of everything you need. 420 friendly courtyard, pet friendly. Would stay agian.
Stayed 1 night in Jan 2024

10/10 Excellent

Ashli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2024

10/10 Excellent

Floyd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very colorful and quiet, hot mineral soak included!
Stayed 1 night in Jan 2024

8/10 Good

Jane

Liked: Staff & service, amenities, property conditions & facilities
Pelican Spa provides complementary 1 hour hot springs soaks in large tubs every day including the days you arrive and depart. The Pink Pelican is very inexpensive and you get what you pay for.
Stayed 2 nights in Jan 2024
Response from Sid/me on 24 Jan 2024
Jane, thanks for taking the time to share your stay with us. There are rooms of all sizes and cost so guests can choose what fits best for them.We hope you will choose to stay with us again if traveling through the area.

8/10 Good

Robert

Stayed 1 night in Jan 2024
Response from Sid/me on 24 Jan 2024
Robert, thank you for taking the time to share your stay with us. We hope you will choose to stay with us again if traveling through the area.

4/10 Poor

Vicki

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Sid/me on 24 Jan 2024
Vicki, thank you for taking the time to leave a review with your recent stay. Given the ranking, it looks like we missed the boat a bit. We do take out guest input seriously, and if something is shared that needs improvement, we pay attention.We hope you will stay with us again if traveling through the area.

10/10 Excellent

Ashli

Stayed 1 night in Jan 2024
Response from Sid/me on 24 Jan 2024
Thank you Ashli for taking the time to leave a review for you recent stay. We are pleased that you enjoyed your stay.We hope you will stay again if traveling through the area.

10/10 Excellent

Angel o

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hot spring relaxation and mind souls cleanse
Stayed 1 night in Jan 2024
Response from Sid/me on 24 Jan 2024
Angel, thank you for taking the time to leave a review online. We are glad that you enjoyed your stay and found some relaxation during your stay.We hope you stay with us again if you are traveling in the area.

10/10 Excellent

Angel o

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great relaxing
Stayed 1 night in Nov 2023
Response from Sid/me on 24 Jan 2024
Angel, thank you for sharing your reviews. We are pleased that you enjoyed your stay.

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sid/me on 24 Jan 2024
Cara, thank you for leaving a review regarding your recent stay. It looks as if you were pleased with your stay.We hope you will stay with us again if traveling through the area.

8/10 Good

Abigail

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Sid/me on 24 Jan 2024
Abigail, thank you for taking the time to leave a review online. Reviews help us address issues of comfort and enjoyment that we can address.We hope you will stay again if traveling through the area.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sid/me on 24 Jan 2024
Jason, thank you for taking the time to lave a review. It looks as if you enjoyed your stay.We hope you will return if traveling through the area again.

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sid/me on 24 Jan 2024
Cindi, thank you for taking the time to review your stay and share that with other travelers. We hope you will choose to stay with us again, if traveling through the area.

6/10 Okay

Monika

Travelled with family
Liked: Cleanliness, staff & service
A gem for the gem seekers. A trip back in time.
The Pelican Spa is an unique rustic and shabby kind of a place that has been a part of the T or C folklore and legacy for decades; you can love it or ..before leaving a negative feedback book your stay elsewhere.
Murals featuring pelicans everywhere.
Stayed 2 nights in Dec 2023
Response from Sid/me on 24 Jan 2024
Monika, thank you for taking the time to share your recent stay. You are absolutely right that the Pelican Spa has been around for lots of years. T or C has a quirky feel for sure.We look forward to you next stay.

2/10 Terrible

Frank

Travelled with partner
Overbooked and limited time to property
Stayed 1 night in Dec 2023
Response from Sid/me on 24 Jan 2024
Frank, so sorry that the reservation system failed you. We have been having some difficulties with it over the holidays. Hopefully we have worked it out now.

6/10 Okay

Christi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
While it’s funky and relatively affordable, the PAM-10 (overflow) unit was shabby and dingy. Coffee pot was dirty. No hot water. Throw rugs haven’t been cleaned in quite some time. The hot springs baths are a plus but it appears that they’re used by the general T&C community and not just hotel guests. My credit card was charged a random $3 fee and the gal at the front desk couldn’t explain what the charge was for …
Response from Sid/me on 24 Jan 2024
Christi, thank you for taking the time to write a review. We are sorry that your room was not up to your expectations. The buildings are old and funky.I will research the 3 fee. My guess would be a fee for using the credit card processor. I am sorry the desk worker couldn't share that with you.