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Mercure Troyes Centre

4.0 star property
Hotel in Troyes with 24-hour front desk and bar/lounge

Choose dates to view prices

Located in the city center, Mercure Troyes Centre offers a sophisticated base for exploration. Enjoy the inviting terrace, relax with a drink at the stylish bar, and stay connected throughout your visit. Attentive staff helps guests make the most of nearby attractions.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk
The current price is AU$235
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Double Bed

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
11 Rue Des Bas Trevois, Troyes, Aube, 10004

What's nearby

  • Maison de l'Outil et de la Pensee Ouvriere - 9 min walk - 0.8 km
  • Centre de Congrès de l’Aube - 9 min walk - 0.8 km
  • Musée de la Maille, Mode et Industrie - 10 min walk - 0.9 km
  • Cathédrale St-Pierre et St-Paul - 12 min walk - 1.1 km
  • Théâtre de la Madeleine - 15 min walk - 1.3 km

Getting around

  • Troyes Station - 18 min walk
  • Roissy - Charles de Gaulle Airport (CDG) - 132 min drive

Restaurants

  • ‪La Brasserie Vosgienne - ‬7 min walk
  • ‪Kaffee Paulette - ‬8 min walk
  • ‪Le Bosphore - ‬9 min walk
  • ‪Le Cappadoce - ‬8 min walk
  • ‪Crêperie Grenadine - ‬6 min walk

About this property

Mercure Troyes Centre

Upscale hotel in the city centre
Take advantage of a terrace, dry cleaning/laundry services and a bar at Mercure Troyes Centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and laundry services
  • Free newspapers, meeting rooms and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 71 individually furnished rooms offer comforts such as air conditioning, as well as amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers and desks

Similar properties

Exterior
Best Western Premier Hotel de la Poste & Spa
  • Spa
  • Pet-friendly
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 799 reviews
The price is AU$223
includes taxes & fees
30 Nov - 1 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 12 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 22 per person
  • A bar/lounge

Restaurants on site

  • Le Cotton

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Turndown service

Business services

  • 1,475 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Self-parking fee: EUR 12 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Troyes Centre
Mercure Troyes Centre
Accor Troyes Centre
Mercure Troyes Centre Hotel Troyes
Mercure Troyes Centre Hotel
Mercure Troyes Centre Hotel
Mercure Troyes Centre Troyes
Mercure Troyes Centre Hotel Troyes

Frequently asked questions

Is Mercure Troyes Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Troyes Centre?

As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Troyes Centre on 23 Nov 2025 start from AU$228.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Troyes Centre?

Self-parking is available for EUR 12 per night.

What time is check-in at Mercure Troyes Centre?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Mercure Troyes Centre?

Checkout is at noon.

Where is Mercure Troyes Centre located?

Located in the heart of Troyes, this hotel is within a 10-minute walk of Seine, Centre de Congrès de l’Aube and Basilique St-Urbain. Maison de l'Outil et de la Pensee Ouvriere and Musée de la Maille, Mode et Industrie are also within 10 minutes. Troyes Station is 18 minutes by foot.

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Mercure Troyes Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 338 out of 552 reviews
Rating 8 - Good. 179 out of 552 reviews
Rating 6 - Okay. 29 out of 552 reviews
Rating 4 - Poor. 2 out of 552 reviews
Rating 2 - Terrible. 4 out of 552 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Very pet friendly for our pooches, room was clean and spacious, had a good nights sleep!
Stayed 1 night in Sep 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with the most friendly people.
Stayed 1 night in May 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed friendly stay

Excellent hotel from easy parking car to check in, breakfasts are amazing - so much choice. We have stayed a couple of times now on our way to our chalet and we always enjoy the break.
Stayed 1 night in Jul 2025

10/10 Excellent

ANITA

Lovely
Stayed 1 night in Aug 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real luxury hotel, with excellent amenities and supeb decor throughout. Would definitely stay again and only wish we could have stayed longer this time
Stayed 1 night in May 2025

10/10 Excellent

Nina

Liked: Property conditions & facilities
Lovely hotel, our third time staying here. Service excellent, staff friendly & helpful as always. Only complaint is there was no milk in our room to have with our coffee.
Stayed 1 night in Aug 2025

10/10 Excellent

Terrilynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with excellent breakfast. Would definitely stay there again.
Stayed 1 night in Jun 2024

10/10 Excellent

E A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Very comfortable hotel with friendly staff. Convenient for the centre of Troyes.
Stayed 1 night in Mar 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Just super comfy and warm reception from all the hotel staff. Fantastic hospitality and an amazing breakfast. 100% recommended.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled with the family, staff and facilities were brilliant and the location is great to explore Troyes on foot
Stayed 2 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel very well equipped and decorated and great parking and close to center
Stayed 1 night in May 2024

10/10 Excellent

Catherinea N Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely excellent

Really lovely experience, from checking in to leaving. We had a great night sleep, was so comfortable and relaxing. The guys were super, made our 4 legged family members so very welcome.
Stayed 1 night in May 2025

8/10 Good

Bartosz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel,quick check in,good breakfast,close to restaurants,central location,good secure carpark.
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Liked: Cleanliness

OK hotel

Nice enough hotel, very dark rooms & no English tv
Stayed 1 night in May 2025

10/10 Excellent

marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, large room, good location
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
The staff were attentive and made us feel welcome, safe car parking, proximity to the town good , the room was large ,I would recommend this hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, helpful staff who stored our bikes for us overnight. Best hotel breakfast I’ve ever had.
Stayed 1 night in Jul 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very friendly and professional staff. Definitely recommend!
Stayed 1 night in Aug 2023

10/10 Excellent

Liesl

Liked: Cleanliness, staff & service, room comfort

Amazing stay

We loved staying at the Mercure Hotel in Troyes. The room was very clean and spacious for a family of four and the breakfast was really amazing. Troyes was lovely to explore and next time we will stay for longer
Stayed 1 night in Aug 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, updated, comfortable rooms. Warm and friendly staff. Great location and value. Dinner at "Hippopotamus" was excellent.
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very friendly staff. Excellent breakfast. Plenty of free on street parking. Restaurant literally next door
Stayed 1 night in Dec 2024

10/10 Excellent

E A

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Excellent hotel, a short walk from the centre of Troyes. Hugely improved since it's refurbishment. Staff helpful and friendly. Good place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

P A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent stay and convenient for exploring Troyes. We have been before as it’s a good stop point returning to uk via Calais. The hotel has been refurbished since our last stay and it now has a very luxurious feel to it. Secure car park is a plus. Very comfortable rooms spotlessly clean and helpful and friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Shoaib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holly was so nice to our kids exceptional service from her
Stayed 1 night in Oct 2024

10/10 Excellent

Fani

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, comfortable and clean rooms, nice breakfast in a very good and walkable location, quite near the city historical center. Parking just crossing the street. I would definitely stay there again.