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"Love this place as always "

"Very clean and polite customer service "

"Clean, comfortable, would definitely stay here again."

"Great place to stay! Will definitely be back."

"Unfortunately, my experience did not meet expectations, particularly for a stay longer than two days. The beds were extremely hard, which made it uncomfortable over the course of my visit. Additionally, the pool was out of service. I only learned during my stay that it had been unavailable for quite some time, which was disappointing as this was one of the amenities I was looking forward to using. While the hotel does offer complimentary breakfast, the options were very limited compared to what I have experienced at other hotels. On Saturday, the selection consisted of one meat option, eggs, waffles, muffins, and coffee. On Sunday, the only hot option was biscuits and gravy, offering little variety. Because of this, we ended up going out for breakfast instead. Lastly, the overall cleanliness of the hotel could have been improved, as it did not meet the standard I expected. I am sharing this feedback in hopes that it will be helpful for future improvements."

"The hotel was very clean and the free breakfast was amazing! The staff there really take pride in what they do."

"We loved our stay at the Elm House. It really felt like a home away from home. The hosts thought of everything and communication with them was excellent. The town of Troy was so welcoming as well. I hope we can visit again."

"Room was ok, the hvac unit in the room as not sealed. Which made the room very drafty. Shower was ok, it wouldn't seal to make the shower full blast. Door latch wouldn't come out, had to lock the door and unlock for the latch to come out to be able to shut the door. "

"I was very pleased with the stay here. The room was clean and stocked with extra bedding for the pull out. The pool was operating, everything was clean. The staff at breakfast and the cleaning staff were very friendly."