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"Muy mal porque con 2 días de anticipación expliqué que no podía llegar al hotel debido a la cancelación de mi vuelo, nunca respondieron claramente y solo 3 días después dijeron que aplicarían la penalidad, muy mal la comunicación y el servicio al cliente, hubieran podido aplazar el ingreso al hotel para otro día mas adelante "

"Friendly and laid back resort on the Belize river. My wife and stayed for 3 nights, and enjoyed lounging by the pool and taking an all day trip to Lamanai as well as a local river cruise. Amazing wildlife! We saw howler monkeys, iguanas, parrots and countless other birds in the resort itself. The restaurant at the resort is quite good. We also appreciated the location just 20 minutes from the airport (although it feels very secluded)"

"After confusion with our reservation, staff moved us to a different room. Bed and shower were great. Restaurant was abysmal, except for the rooftop setting. Much of the menu, including all the seafood, was out of stock. Everything is extra--shuttle to airport, breakfast. "

"I booked this hotel at the last minute because it was close to the airport for my early morning flight. I honestly wasn’t expecting much but was extremely impressed upon arrival. The hotel is large with lots of amenities, most which I didn’t have time to explore. They have a great bar/restaurant with an open air, tropical theme right next to the pool. They were expanding the deck area next to the pool, which will be lovely when finished. The rooms were modern, clean and well stocked. The bed was comfortable. The spa area looked lovely but I didn’t get to use it. As I left the next morning, I passed the breakfast buffet. If I’d know it was so large with so many good food choices, I would have gotten up earlier to enjoy it. I’d definitely recommend d this hotel and will stay here again when I visit Belize. "

"The property was run down and in terrible condition. Rooms had windows in terrible state of repair allowing insects and lizards in to the room. Bugs in the bed and on the sheets. We received many bites. If it weren’t for the very kind staff member we would have turned around and walked out, even if we had to forfeit the money paid!"

"Get the ocean view room. Staff works hard be kind and tip. Make sure pool renovation is complete, was not able to enjoy. Included breakfast was limited but gets u on your way! Casino - we don’t gamble. Stayed here after 5 days in San Ignacio doing adventure tours. Good location- taxis always waiting, tried different restaurants, did tuk tuk ride, local regatta and canoe annual festivals. Minutes from airport. Ferry nearby but water too rough so we skipped the cayes. "

"Such a nice, clean property, central location (right across the street from Chon Saan Palace) walking distance from a lot of places in the city. Staff were so friendly and helpful. Would stay here again!"

"This place is great! Joyce is on top of everything and helped us with laundry one day and even gave us free pork buns the morning we were leaving. The garden is so beautiful. I would definitely stay here again. AC worked great!"

"Didn't know they had a shuttle. Pool was great except at night time, got real cold. A tip would be to have heated pool."