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"Not the case"

"Amazing hotel, staff went above and beyond, beautiful room and amenities."

"Fabulous, huge family room, glorious bathrooms, clean, quiet & fab breakfast. Location Gaia perfect for exploring Porto"

"Our stay at the hotel was truly outstanding. From the moment we arrived, everything felt polished and well thought out. The room was spotless and beautifully finished, with a modern, comfortable design that made it easy to relax. One feature we particularly appreciated was the ability to stream directly from our phone to the TV—it’s a small touch, but it made a big difference to our overall experience. The only slight downside was the breakfast. While there was a good selection, the quality didn’t quite match the otherwise high standard of the hotel. That said, it was very busy at the time, so we understand that this may have affected the experience. Overall, we had a fantastic stay and would happily return. The comfort, cleanliness, and thoughtful amenities more than made up for the minor breakfast issue."

"Rafael muy bien Bruno excelente "

"Great hotel, great value. Only thing letting it down is the breakfast (not good value) and the “spa” facilities, the pool and jacuzzi were very dated. Other than that the people were all really nice and helpful, the room was great size and comfy bed."

"Tive uma experiência excelente no Sheraton Porto e faço questão de registrar minha satisfação. O hotel se destaca pela altíssima qualidade em todos os aspectos, desde as instalações modernas e confortáveis até a impecável limpeza dos ambientes. O que realmente fez a diferença durante a nossa estadia foi o nível de serviço. Fomos extremamente bem atendidos por todos os profissionais, sempre cordiais, atenciosos e dispostos a ajudar. A equipe demonstra um cuidado genuíno com os hóspedes, o que torna a experiência ainda mais especial e acolhedora. Sem dúvida, é um hotel que entrega um padrão elevado de qualidade e serviço, superando expectativas. Recomendo fortemente para quem busca conforto, sofisticação e um atendimento de excelência no Porto."

"The team very friendly and helpful. Breakfast was great! We would definitely stay here again. The only issue we ran into is that uber would not go to the property. Be prepared to walk a little with your luggage. Not a problem for us but could be for some. The hotel should disclose this. "

"Great hotel with great staff and great location "