Ratings based on 563 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia-Verified Reviews
by A verified traveller from Canada
Posted 14 Dec. 2019
Coffee should be available in the morning, that was our only real complaint
by A verified traveller
Posted 17 Nov. 2019
Roof top bar was very good Great atmosphere restaurant just ok
Comment from Hotel Management
22 Nov. 2019 by A. Recio, General Manager, Hotel Management
Dear guest, your comments about your stay are always appreciated as they help us offer the best possible service to our guest. Thank your for taking a moment to rate our hotel.
Kind regards,
by A verified traveller from Hutto, Texas
Posted 11 Nov. 2019
We liked the unusual window design which allowed maximum enjoyment of fresh air. The hotel is ideally located beside the Guadalquivir River and near a bridge which gave easy access to activities on both sides of the river. Views from the rooftop terrace we're spectacular. Parking was easy and inexpensive.
Comment from Hotel Management
22 Nov. 2019 by A. Recio, General Manager, Hotel Management
Dear guest, we love reading review like this. Thank you for your feedback on the window design, location and views. We are thrilled to hear your stay was pleasant for all these reasons.
Kind regards,
by A verified traveller
Posted 19 Oct. 2019
Comment from Hotel Management
22 Nov. 2019 by A. Recio, General Manager, Hotel Management
Dear guest, thank you for rating our hotel. Receiving 5 out of 5 fills us with joy.
Best regards,
by A verified traveller
Posted 11 Oct. 2019
Very good hotel in terms of the rooms, location, amenities and comfort. There is one big problem the rooms overlooking the main road are far too noisy until they fix that problem we will not return. The one other minor quibble is that the rooms are nice decorated but they need a bit of TLC.
Comment from Hotel Management
22 Nov. 2019 by A. Recio, General Manager, Hotel Management
Dear guest, thank you for your feedback after your stay. We are happy to know you enjoyed the location, rooms and amenities. In the same way, we take note of your comments about the sound of the road.
Best regards,
by A verified traveller
Posted 7 Oct. 2019
Love this hotel friendly staff and greatly cocktail bar can’t wait to come again fabulous
Comment from Hotel Management
9 Oct. 2019 by A. Recio, General Manager, Hotel Management
Dear guest, thank you for your feedback. We are thrilled to hear you enjoyed a wonderful stay and loved the cocktail bar. We will relay your comments to our staff.
Best regards,
A. Recio, General Manager
by A verified traveller
Posted 6 Oct. 2019
Good location, nice room, clean. Restaurant at hotel cannot be recommended the food was less then mediocre/tasteless
Comment from Hotel Management
9 Oct. 2019 by A. Recio, General Manager, Hotel Management
Dear Bobadilla, thank you for taking a moment to write a review. We are glad you liked the location and room. In the same way, we are sorry to hear you were disappointed with the restaurant and we take note in order to continue to improve.
Kind regards,
A. Recio, General Manager
by A verified traveller
Posted 26 Sep. 2019 on Hotels
Over all good but quite expensive considering our room had no view and no tea/coffee making facility in the room which other hotels i have stayed in in Triana have had ,annoying to have to get dressed to leave the room just to get a cuppa!
Comment from Hotel Management
30 Sep. 2019 by A. Recio, General Manager, Hotel Management
Dear guest, thank you for your feedback and rating. We are glad you enjoyed a pleasant stay overall and we take note of your comments to continue to improve.
Hoping to welcome you again sometime.
Kind regards,
A. Recio, General Manager
by A verified traveller
Posted 25 Sep. 2019
Comment from Hotel Management
30 Sep. 2019 by A. Recio, General Manager, Hotel Management
Dear guest, thank you for rating our hotel. We are glad you enjoyed a wonderful stay and hope to welcome you again soon.
Best regards,
A. Recio, General Manager
by A verified traveller
Posted 22 Sep. 2019 on Hotels
Great location, friendly staff, panoramic rooftop bar was a very welcome bonus. Lovely to sit out an enjoy a cocktail in the evening.
Comment from Hotel Management
25 Sep. 2019 by A. Recio, General Manager, Hotel Management
Dear Karen, thank you for your kind comments. We are happy to hear you loved the rooftop bar and we will be sure to pass on your feedback to our staff.
Kind regards,
A. Recio, General Manager