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"No pets, breakfast only included bread, butter and croissants"

"Good breakfast. Helpful team"

"Perfect seaside location to escape busy Bilbao but yet stay close. Breakfast variety endless. Everything was top quality including the people being Ionya, Evartz, Enya and Helen. I will definitely return to Petit Palace. Highly Recommended. *****"

"The hotel is nice but very simple. The staff isn’t welcoming and cheery just very business with minimal conversation. We felt as if we were a bother. The lobby is very basic with no real sitting area and the entrance to the hotel is on the backside not the street level which is inconvenient when arriving and unloading. It’s not clearly noted and is a bit confusing. Room was a good size and the bed was comfortable. Pillows were very hard unfortunately. There is a small, complimentary coffee station in the lobby that is a nice perk. "

"N/a"

"Very good staff, and well organised hostel "

"The check in was quick and the staff professional. The room had everything needed for a quiet night sleep and for work - fast WiFi, enough power outlets in the right places. Functional bathroom with enough warm water in the shower."

"Restaurant was nice but the room was disgusting. Very very cold and smelt very strong of drains all through the night. No gesture of good will from the hotel. Apart from wavering the £15 parking fee. Reception staff did not listen and we found them very rude. "

"Clean room but very basic"